Dentalcare Hook
2 London Road, Hook, Hampshire, RG27 9DJContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Excellent communication
Rated 5 stars out of 5
by Ewart Smith - Posted on 12 December 2023
Told what was happening very step of the procedure. Asked if all was ok each step of the way during extraction of a back tooth.
Visited December 2023
Review titled Dentalcare Hook
Replied on 13 December 2023
Dear Mr Smith, Thank you for your positive review. I will pass your feedback onto your dentist. Kind regards, Liz Newcombe, practice manager
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Review titled Just what the doctor (dentist) ordered.
Rated 5 stars out of 5
by Anonymous - Posted on 15 December 2023
Helpful receptionists sorted a booking at short notice. Tooth repairs successful with minimum fuss.
Visited December 2023
Review titled Dentalcare Hook
Replied on 19 December 2023
Dear patient, Thank you for your positive feedback! I am pleased your tooth was repaired successfully. Kind regards, Liz Newcombe, Practice Manager
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Review titled Great practice delivering great service
Rated 5 stars out of 5
by Anonymous - Posted on 19 December 2023
Both the dentist and hygienist put me at ease before starting treatment by explaining the process in a simple but clear way.
Visited December 2023
Review titled Dentalcare Hook
Replied on 21 December 2023
Dear patient, Thank you for your positive feedback. I am pleased that your treatments went well. Kind regards, Liz Newcombe, Practice Manager
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Review titled Good Practice
Rated 4 stars out of 5
by Angela Fisher - Posted on 05 December 2023
As a very nervous patient I was made to feel completely at ease and my concerns addressed. Sensible advice was given to me.
Visited December 2023
Review titled Dentalcare Hook
Replied on 13 December 2023
Dear Angela, Thank you for your positive feedback. I am pleased you were made to feel at ease. Kind regards, Liz Newcombe, practice manager
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Review titled Great practice
Rated 5 stars out of 5
by Kyle James Hanger - Posted on 11 December 2023
As having a phobia on dentists I felt comfortable and at ease with the dentist. I am going back for more intensive work
Visited December 2023
Review titled Dentalcare Hook
Replied on 13 December 2023
Dear Kyle, Thank you for your positive review. I am pleased that you feel comfortable at our practice, this is our aim for our patients. Kind regards, Liz Newcombe, practice manager
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Review titled Super dentist
Rated 5 stars out of 5
by Anonymous - Posted on 21 December 2023
My latest dentist at the practice is amazing and provides me with excellent care of my teeth. Just had two fillings today and he was really patient with me as I am extremely nervous when attending appointments.
Visited December 2023
Review titled Dentalcare Hook
Replied on 02 January 2024
Dear patient, Thank you for your positive feedback, I will share this with the team. Kind regards, Liz Newcombe Practice Manager
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Review titled Friendly and caring
Rated 5 stars out of 5
by Anonymous - Posted on 14 December 2023
All staff are friendly and welcoming - you get the impression that your care is important to them. My dentist explained my need for treatment clearly and gave me options for either having it done on the NHS or privately with what the difference was. Throughout the treatment my dentist explained what he was going to do and performed the treatment with care. I am completely satisfied with the outcome.
Visited December 2023
Review titled Dentalcare Hook
Replied on 19 December 2023
Dear patient, Thank you for your positive detailed review! I am so pleased that you have been satified with our service. Kind regards, Liz Newcombe, Practice Manager
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Review titled Dentists I trust
Rated 5 stars out of 5
by Dave B - Posted on 19 December 2023
After my tooth fractured the 0ractice managed to find a small window to check me out. It needed a big filling replacement so booked in as soon as possible. All the time staff and the dentist managed me calmly and openly so I knew what was needed. Injections and drills are never fun but the dentist was amazing (as all the dentists in this practice have been for me over the years) it was a long procedure but I was treated with empathy and I knew everything that was being done which really helped calm me down. Brilliant work
Visited December 2023
Review titled Dentalcare Hook
Replied on 21 December 2023
Dear Dave, Thank you for your positive review! I am so pleased that your fractured tooth has been resolved. Kind regards, Liz Newcombe, Practice Manager
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Review titled Excellent Practice
Rated 5 stars out of 5
by Anonymous - Posted on 24 November 2023
The service provided at this practice is always excellent from reception staff to clinical staff. The professionalism shown is always of a very high standard
Visited November 2023
Review titled Dentalcare Hook
Replied on 29 November 2023
Dear patient, Thank you for your positive feedback! We are pleased that you feel this way. Kind regards, Liz Newcombe, Practice Manager
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Review titled Thorough examination
Rated 4 stars out of 5
by Robin Wood - Posted on 11 November 2023
A very thorough examination, and I did not require any work on the teeth. I also did not see the Hygienist, because she did not come in.
Visited November 2023
Review titled Dentalcare Hook
Replied on 15 November 2023
Dear Robin, Thank you for your feedback. We are pleased your examination went well and look forward to seeing you for your rescheduled hygienist appointment. Kind regards, Liz Newcombe Practice Manager