Heralds Way Dental Surgery
2 Heralds Way, South Woodham Ferrers, Chelmsford, Essex, CM3 5TQContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Your recent appointment
Rated 5 stars out of 5
by Robert G - Posted on 02 April 2023
Courteous and professional from the very beginning (reception staff) to the very end (dentist and dental nurse, and then back to reception), with no pressure on/with potential options for ‘extra’ treatment. Everything explained and open to questions. An altogether pleasant experience.
Visited April 2023
Provided by Working Feedback
Review titled Heralds Way Dental Surgery
Replied on 11 May 2023
Dear Robert Thank you for your kind feedback. We always ensure patients receive all of their available options, so that they can make an informed decision on what option is best for them. Its our duty to take care of you :) We look forward to seeing you again soon Kind Regards HWDC Team
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Review titled Your recent appointment
Rated 5 stars out of 5
by Janette P - Posted on 05 April 2023
I had a very swollen gum and was able to get an emergency appointment. After an X-ray I was prescribed antibiotics.
Visited April 2023
Provided by Working Feedback
Review titled Heralds Way Dental Surgery
Replied on 11 May 2023
Dear Janette I am happy to read that you was seen swiftly and received treatment in a timely manner to help reduce your discomfort. We look forward to seeing you again soon Kind Regards HWDC Team
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Review titled Your recent appointment
Rated 5 stars out of 5
by Anonymous - Posted on 29 April 2023
My appointment was just a checkup extremely satisfied with treatment. Dentist polite and informative. Must mention reception staff always friendly and helpful.
Visited April 2023
Provided by Working Feedback
Review titled Heralds Way Dental Surgery
Replied on 11 May 2023
Thank you for this very kind review. We appreciate the time you took to leave us your feedback. We hope to see you again soon. Kind Regards HWDC Team
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Review titled Managed to Squeeze Us In
Rated 5 stars out of 5
by Anonymous - Posted on 25 April 2023
My son had an accident at school & hit his lip & tooth and the clinic managed to squeeze us in that same day. They looked at the laceration, X-rayed the teeth and booked him in for a check in two weeks later. They were so good with my son & allayed any fears he had. Amazing service!
Visited April 2023
Provided by Working Feedback
Review titled Heralds Way Dental Surgery
Replied on 11 May 2023
Thank you for this wonderful review. We take trauma emergencies very seriously and will always go above and beyond to ensure appropriate care is provided in a timely manner. So glad your son is ok, and had a positive experience with us. We hope to see you again soon Kind Regards HWDC Team
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Review titled Your recent appointment
Rated 5 stars out of 5
by Ian P - Posted on 29 April 2023
My regular checkup was on time, the staff were very pleasant and the advice given was understood. After more than thirty years of treatment at this practice I have always felt assured that my dental care is in good hands.
Visited April 2023
Provided by Working Feedback
Review titled Heralds Way Dental Surgery
Replied on 11 May 2023
Dear Ian Thank you for your very kind review and positive feedback. Its reassuring to hear that after all these years, you still have faith and trust in the services we provide. Here's to many more years of good honest dentistry! We hope to see you again soon. Kind Regards HWDC Team
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Review titled Have two extractions
Rated 5 stars out of 5
by Jill C - Posted on 29 March 2023
Thank you to you wonderful dentist who took out two teeth and was extremely careful and reassuring all the way through to a very nervous patient and she made me feel very relaxed and calm.
Visited March 2023
Provided by Working Feedback
Review titled Heralds Way Dental Surgery
Replied on 11 May 2023
Dear Jill Thank you for this lovely feedback. We are so pleased you had a positive and pain free experience with us. We hope to see you again soon. Kind Regards HWDC Team
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Review titled Recent routine check up.
Rated 5 stars out of 5
by Derek S - Posted on 10 March 2023
I guess no one enjoys going to the Dentist, but these guys have made the experience has close as it gets to enjoyable. The whole process is prompt, professional and providing both high quality treatment and advice. Reception staff helpful and really pleasant.
Visited March 2023
Provided by Working Feedback
Review titled Heralds Way Dental Surgery
Replied on 29 March 2023
Thank you for your 5 star review and lovely feedback. We hope to see you again soon :)
Provided by Working Feedback
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Review titled Routine check-up, filling, and hygenist.
Rated 5 stars out of 5
by Anonymous - Posted on 16 March 2023
The clean and tidy environment creates a good impression. My appointments were on time, and I could book a further appointment for just a few days later. My treatment was completed in a calm and professional manner.
Visited March 2023
Provided by Working Feedback
Review titled Heralds Way Dental Surgery
Replied on 29 March 2023
Thank you for your 5 star review and valued feedback. We look forward to seeing you again soon.
Provided by Working Feedback
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Review titled Your recent appointment
Rated 5 stars out of 5
by Anonymous - Posted on 07 March 2023
Appointment prompt and was on time....staff as always pleasant and polite. Made fully aware of any treatment that was necessary and it was thoroughly explained.
Visited March 2023
Provided by Working Feedback
Review titled Heralds Way Dental Surgery
Replied on 29 March 2023
Thank you for your 5 star review and lovely feedback. We hope to see you again soon :)
Provided by Working Feedback
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Review titled Routine check up
Rated 5 stars out of 5
by Anonymous - Posted on 06 March 2023
My recent visit was very straightforward, running slightly late but I received an apology for that, otherwise no problems at all.
Visited March 2023
Provided by Working Feedback
Review titled Heralds Way Dental Surgery
Replied on 07 March 2023
Thank you for your 5 star review & constructive feedback, we appreciate it :)
Provided by Working Feedback