iDental Care Limited
Brighton & Hove Emergency Dental Service, Out of Hours (Only call from 5.30pm weekdays and, from 9.00am weekends), Brighton, BN2 9NEContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Amazing emergency dentist care
Rated 5 stars out of 5
by L Manser - Posted on 22 February 2025
I woke up this morning (on a Saturday) in agony with a tooth. My dentist was closed. Rang out of hours. Was given an appointment for 90 mins later and seen within 10 mins of arriving. The receptionist was welcoming, the surgery clean and the dentist & his assistant warm caring and reassuring. The dentist asked me what had been going on, he examined, ordered an xray there an then and then talked through the xray with me explaining exactly the cause of my pain and the plan to help with that until I could see my normal dentist. 10/10 for service
Visited February 2025
iDental Care Limited has not yet replied.
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Review titled Great Practice.
Rated 5 stars out of 5
by THIRESIA-MARIA - Posted on 17 February 2025
Completely satisfied. Friendly and Experienced staff. Very clean. Well done.
Visited February 2025
iDental Care Limited has not yet replied.
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Review titled Great service
Rated 5 stars out of 5
by Anonymous - Posted on 22 February 2025
Over really great service, I contacted them in the morning had and appointment by the afternoon and was given the appropriate treatment
Visited February 2025
iDental Care Limited has not yet replied.
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Review titled Outstanding care
Rated 5 stars out of 5
by Ashton - Posted on 12 February 2025
We had an emergency with our 4-year old child yesterday evening. It was an easy process to book an appointment, and the dentist we saw was extremely caring. My child was relaxed and the appointment, treatment and general aftercare information was amazing. Thank you so much!
Visited February 2025
iDental Care Limited has not yet replied.
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Review titled Not good practice
Rated 2 stars out of 5
by Anonymous - Posted on 15 February 2025
I visited this practice in extreme pain, and an X-ray confirmed I had a dental abscess. Despite this, the only treatment provided was oral antibiotics—no attempt was made to drain the infection or properly address the issue. Unfortunately, my condition worsened, with increased swelling and escalating discomfort. This is a serious infection inside my head, yet I was simply sent away without any real intervention to relieve the pressure or prevent further complications. I expected urgent care to mean more than just prescribing antibiotics and leaving me to suffer. Extremely disappointed with the lack of proper treatment and concern for my well being
Visited February 2025
iDental Care Limited has not yet replied.
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Review titled Not a great experience
Rated 1 star out of 5
by Anonymous - Posted on 09 February 2025
Unfortunately seeing this dentist made my condition 10x worse and its currently Sunday and im enduring the worst pain ive ever experienced and now cannot be looked at until Monday, no painkillers are working
Visited February 2025
iDental Care Limited has not yet replied.
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Review titled Extremely Grateful
Rated 5 stars out of 5
by Anonymous - Posted on 05 February 2025
I’m am a complex patient due to health needs the dentist and staff were very caring, understanding, gentle whilst they carried out the necessary treatment. Due to my current health issues I managed to get very dizzy lost my balance and ended up in a heap on the floor, no reflection on the dentist this is normal for me. They were very kind waiting for me to be ok, helping me whilst they had a busy waiting room, I am so very grateful for their care and patience. I don’t have a dentist so they also helped me providing the correct contact details etc. I have a new dental appointment today. They also went above and beyond I have a growth in my throat that a&e, Ecue, Ct, Neuro all missed but the dentist picked up, checked up and advised I contact the GP for an urgent referral. As it’s not part of the general emergency dentist services they really have gone and beyond in their care. Thank you so much.
Visited February 2025
iDental Care Limited has not yet replied.
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Review titled very efficient
Rated 5 stars out of 5
by Anonymous - Posted on 09 February 2025
within 1 hour of calling 111, being directed to the emergency dental practice phone line and being triaged i was able to speak to a dentist out of hours over the phone and receive an antibiotic prescription (for wisdom tooth infection). it was very quick and very easy - i only had to answer triaging questions and send a photograph over to the practice. i would highly recommend this service! thank you very much for helping me everyone at 111 and the dental practice you were brilliant
Visited February 2025
iDental Care Limited has not yet replied.
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Review titled Great dentist and practice
Rated 5 stars out of 5
by Mihammed khan - Posted on 22 February 2025
I can't thank the dentist enough. What a great dentist . Many thanks for you explanation and help ...dental pain is awful but his help was fantastic.
Visited February 2025
iDental Care Limited has not yet replied.
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Review titled Lovely people
Rated 5 stars out of 5
by Anonymous - Posted on 18 February 2025
I was in quite a lot of pain and worried, but the staff at reception were friendly and the dentist was kind hearted and took the time to explain what was going on, so I understood. He was friendly and they gave me a plan of action straight away, very happy with this process
Visited February 2025
iDental Care Limited has not yet replied.