Inspire Dental Southend
459 LONDON ROAD, WESTCLIFF-ON-SEA, SS0 9LGContact details and opening times
Patient ratings and reviews
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Help others by sharing your thoughts and experiences about Inspire Dental Southend.
Reviews
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Review titled Friendly and efficient practice.
Rated 5 stars out of 5
by Anonymous - Posted on 15 July 2024
Not being a fan of dentists in general I view even a check-up as a daunting experience. However, the team at this practice are warm and friendly which put me at ease. The dentist was equally nice and reassuring. My visit was comfortable and painless. I would happily recommend the practice to others.
Visited July 2024
Review titled Inspire Dental Southend
Replied on 20 August 2024
Dear Patient, Thank you for leaving us your feedback. We continuously strive to provide good quality patient care and service. We are really pleased to hear you are happy with the service you received from our team. Thank you for choosing us as your dental care provider. Many thanks, The Dental Team
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Review titled A mixed bag
Rated 4 stars out of 5
by Anonymous - Posted on 13 July 2024
The dentists and dental assistants are great. Treatment very good. The receptionists are a mixed bag. Some are quite unhelpful and rude at times. I was waiting over 20 minutes for my appointment and was later told that there was an emergency before me. The receptionist should have mentioned it and was quite abrupt about it and made it out to my fault I was waiting that long. I had to go into the practice to make an appointment in person as I could not get through on the phone and had tried countless times. Only private patients can make a booking online!!
Visited July 2024
Review titled Inspire Dental Southend
Replied on 20 August 2024
Dear Patient, We aim to ensure that all of our patients feel welcome and cared for when visiting our practice and we continuously strive to provide good quality patient care and service. We are sorry to learn of your experience with our reception team. Your comments have been shared with the team to help improve our service. We recently adapted our telephone system and are currently trialling a new set up with the aim that telephone calls will be dealt with as quickly as possible. We hope that you will see and improvement next time you call. At present our online bookings are only available for our hygienist bookings. Thank you for taking the time to leave us your feedback. Many thanks, The Dental Team.
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Review titled Friendly and efficient
Rated 5 stars out of 5
by Wendy - Posted on 16 July 2024
Reminder sent to book check up. Got in within a week. Appointment on time and all staff really friendly. Everywhere is clean and bright
Visited July 2024
Review titled Inspire Dental Southend
Replied on 20 August 2024
Dear Wendy, Thank you for leaving us your feedback. We continuously strive to provide good quality patient care and service. We are really pleased to hear you are happy with the service you received from our team. Thank you for choosing us as your dental care provider. Many thanks, The Dental Team
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Review titled Good practice
Rated 5 stars out of 5
by Judy Kay - Posted on 16 July 2024
Very friendly staff at reception. As a new client Dentist was very good and reassuring.Have booked another check up for myself and my husband in January .
Visited July 2024
Review titled Inspire Dental Southend
Replied on 20 August 2024
Dear Judy, Thank you for leaving us your feedback. We continuously strive to provide good quality patient care and service. We are really pleased to hear you are happy with the service you received from our team. Thank you for choosing us as your dental care provider. Many thanks, The Dental Team
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Review titled good appointment
Rated 5 stars out of 5
by Pam - Posted on 28 July 2024
I was really pleased to be seen the very next day after I called the practice, as a new patient for a sudden tooth problem. I was seen by a really kind young dentist who tried hard not to hurt me as she investigated. She explained as she went along what the problem looked to be, and what might have to be done as she investigated. She decided to work on my tooth straight after my first consultation. She took great care to numb my gum/tooth sufficiently and I was very grateful to have such good care.
Visited July 2024
Review titled Inspire Dental Southend
Replied on 20 August 2024
Dear Pam, Thank you for leaving us your feedback. We continuously strive to provide good quality patient care and service. We are really pleased to hear you are happy with the service you received from our team. Thank you for choosing us as your dental care provider. Many thanks, The Dental Team
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Review titled Basic service
Rated 4 stars out of 5
by Richard Fox - Posted on 04 July 2024
A check up used to include a basic clean of my teeth to remove any small build up of plaque. However my last two check-ups have lasted a maximum of 2 mins each, consisting of a quick count of my teeth and that’s it. In my opinion this amounts to a reduction in the quality of service being provided. That said, the dentist and staff in my practice are all friendly, polite and create a relaxed atmosphere which is good.
Visited July 2024
Review titled Inspire Dental Southend
Replied on 20 August 2024
Dear Richard, We would like to thank you for your feedback and reassure you we provide NHS treatment that is clinically necessary; to secure and maintain oral health, our dentists also discuss private treatment options with their patients enabling the patient to make an informed choice about their treatment. If a patient requires cosmetic stain removal, or if the dentist feels that a patient will benefit from a visit to the Hygienist who is able to provide a dedicated service, this will be offered on a private basis. We hope this explanation helps clarify any concerns. If we can be of further assistance, please contact the practice directly. Many thanks, The Dental Team
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Review titled Excellent care
Rated 5 stars out of 5
by kenneth tunbridge - Posted on 17 July 2024
Professional team great care nice very helpful Team appointment in time and hygiene first class thank you.
Visited July 2024
Review titled Inspire Dental Southend
Replied on 20 August 2024
Dear Kenneth, We are really pleased to hear you are happy with the treatment you received from our team during your recent visit to the practice. Thank you for leaving us your feedback and for choosing us as your dental care provider. Many thanks, The Dental Team.
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Review titled Great practice
Rated 5 stars out of 5
by Anonymous - Posted on 09 July 2024
Appointment was executed on the dot and professional. Staff were hospitable. Very polite and welcoming.
Visited July 2024
Review titled Inspire Dental Southend
Replied on 20 August 2024
Dear Patient, Thank you for leaving us your feedback. We continuously strive to provide good quality patient care and service. We are really pleased to hear you are happy with the service you received from our team. Thank you for choosing us as your dental care provider. Many thanks, The Dental Team
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Review titled Terrible Practice
Rated 1 star out of 5
by Anonymous - Posted on 26 July 2024
The dentist was unhygienic, did not wash his hands after smoking. Two fillings that were not required, one tooth damaged. A terrible experience, not to be repeated.
Visited July 2024
Review titled Inspire Dental Southend
Replied on 20 August 2024
Dear Patient, Thank you for your feedback. We are concerned to learn you feel your tooth was damaged and you were given treatment that was not required. Our dentists carryout full dental examinations and treatment is carried out to secure and maintain oral health. Cleanliness and hygiene is really important to us and clinicians routinely carryout handwashing before and after each patient contact. We would welcome the opportunity to look into your concerns and provide you with a personalised response. Please contact us directly at the practice at your earliest convenience. Many thanks, The Dental Team.
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Review titled Terrible first impression
Rated 3 stars out of 5
by Anonymous - Posted on 25 July 2024
The dentist I saw was very good. There are three ladies on reception, the one that dealt with me is in the wrong job as she does not have people skills. If this were my first time I wouldn't go back.
Visited July 2024
Review titled Inspire Dental Southend
Replied on 20 August 2024
Dear Patient, Naturally we are very disappointed to learn that your expereince of our reception team member was not what we expect for our patients. To help improve our service, your feedback has been shared with our reception team. If you would like us to look into your concerns, please do not hesitate to contact us directly at the practice. Thank you for taking the time to leave us your feedback. Many thanks, The Dental Team