mydentist, Hereson Road, Ramsgate
246 Hereson Road, Dumpton Park, Ramsgate, Kent, CT11 7ETContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Great Practice
Rated 5 stars out of 5
by Jacqueline Mellor - Posted on 06 January 2024
I can only say the whole of my experience of this practice was positive. I was able to get an appointment as I needed my tooth extracted. The reception staff were friendly helpful and reassuring. When I saw the lovely lady dentist she realised how nervous I was ,so made sure I understood the procedure as we went along. I have had the best experience I have ever had and she advised me what to do in the days following. I will definitely recommend this practice,Ten stars to all.
Visited January 2024
Review titled mydentist, Hereson Road, Ramsgate
Replied on 16 January 2024
Dear Jacqueline Mellor, Thank you for your positive comments for our practice. We are pleased that you are happy with the service provided and are grateful that you have taken the time to provide these comments. We look forward to welcoming you back to the practice in the future. Kind Regards Julie Wood - {my}dentist Patient Services Team Leader
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Review titled Fantastic experience, given the circumstances.
Rated 5 stars out of 5
by T Szatmari - Posted on 08 January 2024
Having a tooth extracted is never a pleasant thought as I have had some frightful experiences in the past however I cannot fault this practice for their fantastic service throughout. On arrival the receptionist was very welcoming and helpful. The team kindly welcomed me into the operating room, the dental surgeon was very informative and the anaesthetist was very delicate, found a vein the first time and the insertion was pain free (which is usually not the case from past experiences elsewhere). All were very friendly and their professionalism put me at ease. I was told I would be awake, but a little woozy, however I do not remember anything about the procedure, which is a great thing and I trust I was in very good hands throughout. My relative, who was my carer on the day, said the process was quick and the handover was very thorough. It has been 2 days now and I have had no pain from the surgery so would definitely recommend this practice to anybody nervous or apprehensive about visiting the dentist. A huge thank you to all involved.
Visited January 2024
Review titled mydentist, Hereson Road, Ramsgate
Replied on 10 January 2024
Dear T Szatmari, Thank you for your positive comments for our practice. We are pleased that you are happy with the service provided and are grateful that you have taken the time to provide these comments. We look forward to welcoming you back to the practice in the future. Kind Regards Julie Wood - {my}dentist Patient Services Team Leader
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Review titled Professional Caring practice
Rated 5 stars out of 5
by Mr. Epps - Posted on 12 December 2023
Referred by my regular dentist for the removal of an "Eye" tooth. I was advised that due to there being only the root of the tooth left it would be a better option for me. The reception was friendly and helpful, the proceedure was carried out with each step being explained and I was asked if I was O>K> after each step. Very professional caring and friendly staff at all times, made me feel comfortable with the proceedure and little pain throughout. Many thanks to the whole team, only the third dentist I would recommend in my 82 years of life.
Visited December 2023
Review titled mydentist, Hereson Road, Ramsgate
Replied on 13 December 2023
Dear Mr Epps, Thank you for your positive comments for our practice. We are pleased that you are happy with the service provided and are grateful that you have taken the time to provide these comments. We look forward to welcoming you back to the practice in the future. Kind Regards Julie Wood - mydentist Patient Services Team Leader
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Review titled Superb experience
Rated 5 stars out of 5
by VALERIE HARRISON - Posted on 24 September 2023
From a very nervous patient,I can't say enough about the amazing experience I had from this dentist practice.from the receptionist to the nurses to the doctors /dentist. I had intravenous sedation and was the best experience I have ever had at a dentist.
Visited September 2023
Review titled mydentist, Hereson Road, Ramsgate
Replied on 18 October 2023
Dear Valerie Harrison, Thank you for your positive comments for our practice. We are pleased that you are happy with the service provided and are grateful that you have taken the time to provide these comments. We look forward to welcoming you back to the practice in the future. Kind Regards Julie Wood - {my}dentist Patient Services Team Leader
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Review titled Very professional experience
Rated 5 stars out of 5
by Velencia Cockfield - Posted on 19 July 2023
I got a very warm and welcoming atmosphere and overall experience was excellent. Thank you for the kind gesture.
Visited July 2023
Review titled mydentist, Hereson Road, Ramsgate
Replied on 15 August 2023
Dear Velencia Cockfield, Thank you for your feedback. I am delighted that you are happy with our practice and hope that your satisfaction continues. We look forward to welcoming you back to the practice in the future. Kind regards Julie Wood - {my}dentist Patient Services Team Leader
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Review titled Great practice
Rated 5 stars out of 5
by Sue - Posted on 13 July 2023
All staff very professional and friendly. Went in on time They were kind and reassuring throughout my visit (nervous patient) they explained every detail as they proceeded Well done it makes a big difference
Visited July 2023
Review titled mydentist, Hereson Road, Ramsgate
Replied on 18 July 2023
Dear Sue, Thank you for your feedback. I am delighted that you are happy with our practice and hope that your satisfaction continues. We look forward to welcoming you back to the practice in the future. Kind regards Julie Wood - {my}dentist Patient Services Team Leader
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Review titled Fantastic experience
Rated 5 stars out of 5
by John - Posted on 24 April 2023
I found the experience, friendly and informative. Very pleased the dentist explained everything and was gentle and kind.
Visited April 2023
Review titled mydentist, Hereson Road, Ramsgate
Replied on 10 May 2023
Dear John, This is wonderful to hear. Thank you for sharing your experience with us. Kind Regards Julie Wood - {my}dentist Patient Services Team Leader
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Review titled No problems with minor surgery
Rated 5 stars out of 5
by gary goldfinch - Posted on 17 April 2023
Had a routine performed through their sedation clinic. No problems with the booking, was called to remind me etc. Had a bit of a wait on the day but nothing that was their fault. Actual sedation and procedure was very quick and totally painless. Staff very friendly and efficient.
Visited April 2023
Review titled mydentist, Hereson Road, Ramsgate
Replied on 24 April 2023
Dear Gary Goldfinch, Thank you for your lovely feedback regarding our practice and for taking the time to leave it. I am very happy to hear that your treatment went well, and we look forward to welcoming you back to the practice in the future, Kind Regards Julie Wood - {my}dentist Patient Services Team Leader
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Review titled Amazing staff
Rated 5 stars out of 5
by Sharon - Posted on 23 April 2023
Had a tooth extraction today. The professionals who delt with it were so kind and kept me well informed of what was happening at all times. They made the whole experience very easy
Visited April 2023
Review titled mydentist, Hereson Road, Ramsgate
Replied on 24 April 2023
Dear Sharon, Thank you for your feedback and I am pleased to hear that you are happy with the treatment you received. We hope your satisfaction continues and look forward to welcoming you back for your future appointments. Kind Regards Julie Wood - {my}dentist Patient Services Team Leader
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Review titled Brilliant dentist
Rated 5 stars out of 5
by Susan Black - Posted on 10 March 2023
Needed an extraction but unfortunately my fear wouldn’t allow it to be completed, practitioner was fully understanding, and had to be referred to hospital, but after all this I still find it’s the best dentist by a country mile, so will be back
Visited March 2023
Review titled mydentist, Hereson Road, Ramsgate
Replied on 15 March 2023
Dear Patient, Thank you for your feedback. I am pleased to read that you are happy with the treatment you received at our practice and hope that your satisfaction continues. Kind Regards Julie Wood - {my}dentist Patient Services Team Leader