Ravat & Ray Dental Care - Ormskirk
West Lancs Health Centre, Ormskirk & District General Hospital, Wigan Road, Ormskirk, L39 2AZContact details and opening times
Patient ratings and reviews
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Help others by sharing your thoughts and experiences about Ravat & Ray Dental Care - Ormskirk.
Reviews
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Review titled My experience
Rated 3 stars out of 5
by Mark S - Posted on 03 October 2023
Came away unsatisfied, explained I was having toothache and dentist checked and said it was wobbly too. He then said what would I like to do about it, I replied I would like it removed please, he then said to make another appointment for 20 minutes with him as he needed to do a filling and to think about what I wanted to do about the tooth giving me pain and he would take it out then. I wanted it removed while I was there, but he just seemed to ignore that fact. I was only in 5mins for the appointment and am now left in pain for nearly 2 months. I’m really not happy.
Visited October 2023
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Ravat & Ray Dental Care - Ormskirk has not yet replied.
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Review titled My experience
Rated 5 stars out of 5
by Neil H - Posted on 10 October 2023
The dentist explained everything and was very polite and professional. All the staff were very friendly.
Visited October 2023
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Review titled Ravat & Ray Dental Care - Ormskirk
Replied on 13 October 2023
Hi Neil, Thank you for taking the time to leave a comment about your positive experience with us at Dental Care Ormskirk; it is a pleasure to receive such encouraging feedback. As we endeavour to meet the needs of our patients at all times, patient feedback is essential to assist us in improving our service whilst also maintaining the high standard of care we have become so proud to provide.
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Review titled My experience
Rated 4 stars out of 5
by Anonymous - Posted on 05 October 2023
The dentist was very thorough with the examination of my teeth. I was concerned that cleaning of my teeth took place without eye protection or a protective cover on my clothing.
Visited October 2023
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Ravat & Ray Dental Care - Ormskirk has not yet replied.
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Review titled My experience
Rated 5 stars out of 5
by Anonymous - Posted on 21 October 2023
The dentist is brilliant. He was understanding, thorough and listened. Explain everything and put me at ease. An asset to the surgery. The receptionists behaved like they didn’t want to be there and it was an inconvenience having to talk with me. No thank you after paying or fond farewell like, see you soon, etc. just told me the amount to pay, gave me the receipt and leant back in the chair. Shame that they don’t realise they are the first and last impression of the service. Especially given how good the density are.
Visited October 2023
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Ravat & Ray Dental Care - Ormskirk has not yet replied.
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Review titled My experience
Rated 2 stars out of 5
by Anonymous - Posted on 12 October 2023
Staff aren’t personable. My dentist doesn’t tell me what they’re doing. Doesn’t even ask me to open my mouth for example just stands there and waits. Don’t usually feel this way about the reception staff but did today. They didn’t look at me when booking a new appointment or ask if the date was ok they just handed over the slip.
Visited October 2023
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Ravat & Ray Dental Care - Ormskirk has not yet replied.
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Review titled My experience
Rated 4 stars out of 5
by William C - Posted on 21 October 2023
Seems to be change of reception staff again should have smart uniforms on but dealt with me satisfactory
Visited October 2023
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Ravat & Ray Dental Care - Ormskirk has not yet replied.
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Review titled My experience
Rated 5 stars out of 5
by Victoria H - Posted on 27 October 2023
Experience for the children was excellent, they were nervous and dentist put them at ease, wonderful manner with them. Reception team great with them as well, Halloween goody bags with toothbrushes and more was a lovely touch
Visited October 2023
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Review titled Ravat & Ray Dental Care - Ormskirk
Replied on 30 October 2023
Hi Victoria, Thank you for taking the time to leave a comment about your positive experience with us at Dental Care Ormskirk; it is a pleasure to receive such encouraging feedback. As we endeavour to meet the needs of our patients at all times, patient feedback is essential to assist us in improving our service whilst also maintaining the high standard of care we have become so proud to provide.
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Review titled My experience
Rated 5 stars out of 5
by Anonymous - Posted on 19 October 2023
The dentist was very thorough, checked each tooth , took xrays and made a good job of cleaning my teeth. Explained everything has he went along.
Visited October 2023
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Review titled Ravat & Ray Dental Care - Ormskirk
Replied on 23 October 2023
Thank you for taking the time to leave a comment about your positive experience with us at Dental Care Ormskirk; it is a pleasure to receive such encouraging feedback. As we endeavour to meet the needs of our patients at all times, patient feedback is essential to assist us in improving our service whilst also maintaining the high standard of care we have become so proud to provide.
Provided by Working Feedback
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Review titled My experience
Rated 4 stars out of 5
by Anonymous - Posted on 07 September 2023
Visit was fine - they were running a little late but we still managed to get out before we went over the hours parking ?
Visited September 2023
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Ravat & Ray Dental Care - Ormskirk has not yet replied.
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Review titled My experience
Rated 2 stars out of 5
by Anonymous - Posted on 21 September 2023
Felt rushed by the dentist. A routine half year check up took no more than 90 seconds. Blew some air in my mouth and waved a mirror about… which didn’t feel thorough at all. I raised an interest in whitening and within in 5 mins had impressions made. Which you’d think would be good, but I was expecting some aspect of consultation on the matter. Pro and cons discussed etc. No mention of what I wanted to achieve from this expensive procedure. Again, it didn’t feel like the dentist was all that bothered about what was in my best interests. I will be making sure on my return visit that i am given all the reassurance I need, as I left today feeling somewhat dismissed.
Visited September 2023
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Ravat & Ray Dental Care - Ormskirk has not yet replied.