Ravat & Ray Dental Care - Ormskirk
West Lancs Health Centre, Ormskirk & District General Hospital, Wigan Road, Ormskirk, L39 2AZContact details and opening times
Patient ratings and reviews
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Help others by sharing your thoughts and experiences about Ravat & Ray Dental Care - Ormskirk.
Reviews
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Review titled My experience
Rated 5 stars out of 5
by Roger C - Posted on 21 September 2023
Staff are very helpful and accommodating. Excellent work and very fair and professional advice . Always treated well . Thanks very much
Visited September 2023
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Review titled Ravat & Ray Dental Care - Ormskirk
Replied on 22 September 2023
Hi Roger, Thank you for taking the time to leave a comment about your positive experience with us at Dental Care Ormskirk; it is a pleasure to receive such encouraging feedback. As we endeavour to meet the needs of our patients at all times, patient feedback is essential to assist us in improving our service whilst also maintaining the high standard of care we have become so proud to provide.
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Review titled My experience
Rated 5 stars out of 5
by Joan S - Posted on 06 September 2023
What’s that out for me? Is the patience of the dentist really nervous, but he seems to calm down and I don’t mind being in the Dentist then.
Visited September 2023
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Review titled Ravat & Ray Dental Care - Ormskirk
Replied on 11 September 2023
Hi Joan, Thank you for taking the time to leave a comment about your positive experience with us at Dental Care Ormskirk; it is a pleasure to receive such encouraging feedback. As we endeavour to meet the needs of our patients at all times, patient feedback is essential to assist us in improving our service whilst also maintaining the high standard of care we have become so proud to provide.
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Review titled My experience
Rated 2 stars out of 5
by Anonymous - Posted on 22 September 2023
I booked an appointment to be measured for a bridge. The dentist knew this as the receptionist spoke to them & the appointment date given was 3 months after having my tooth out to allow the skin to heal. I was given & charged for a check up I didn’t need & told I would need to book a 50 minute appointment to be fitted for a bridge and that an implant would be a better option but the dentist didn’t do them.
Visited September 2023
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Ravat & Ray Dental Care - Ormskirk has not yet replied.
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Review titled My experience
Rated 5 stars out of 5
by Ann-marie P - Posted on 26 September 2023
Dentist was pleasant and talked me through my appointment. Made me feel relaxed. However found ladies on reception to be very stern and in welcoming. Not a great way to be greeted at all
Visited September 2023
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Ravat & Ray Dental Care - Ormskirk has not yet replied.
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Review titled My experience
Rated 5 stars out of 5
by Jamie D - Posted on 27 September 2023
Very friendly dental team, polite, courteous and highly professional. Excellent hygiene throughout practice. Patient focused with choice and clear advice given. Treatment always delivered in a timely manner in a calm and pleasant environment. Could not ask for more, 5 star service. Thank you.
Visited September 2023
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Ravat & Ray Dental Care - Ormskirk has not yet replied.
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Review titled My experience
Rated 2 stars out of 5
by Anonymous - Posted on 21 September 2023
Very rushed appointment. Dentist barely looked in my mouth. The receptionists and support staff were also stood around gossiping and seemed disengaged with their jobs or the customers sat around them. Have had some good experiences here in the past, but today I felt the dentist and staff couldn’t care less.
Visited September 2023
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Ravat & Ray Dental Care - Ormskirk has not yet replied.
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Review titled My experience
Rated 5 stars out of 5
by Anonymous - Posted on 24 September 2023
Appointment was more or less on time. Issue I had was dealt with there and then without the need for another appointment.
Visited September 2023
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Review titled Ravat & Ray Dental Care - Ormskirk
Replied on 26 September 2023
Thank you for taking the time to leave a comment about your positive experience with us at Dental Care Ormskirk; it is a pleasure to receive such encouraging feedback. As we endeavour to meet the needs of our patients at all times, patient feedback is essential to assist us in improving our service whilst also maintaining the high standard of care we have become so proud to provide.
Provided by Working Feedback
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Review titled My experience
Rated 3 stars out of 5
by Anonymous - Posted on 06 September 2023
Not the most welcoming staff when I was at the reception area. When asked about the questionnaires I had not completed them on line & had an eye roll of sorts. I felt awkward.
Visited September 2023
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Ravat & Ray Dental Care - Ormskirk has not yet replied.
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Review titled My experience
Rated 2 stars out of 5
by Anonymous - Posted on 15 September 2023
So to start with the receptionist was not very welcoming and when I misheard what she said, her tone changed to being quite annoyed and then when the conversation ended, there was no signal in for me to wait in the waiting area she just stop talking and looked away. After I was seen to an elderly gentleman came in after me, and explain to the woman behind the desk that he was hard of hearing and quite deaf. Instead of accommodate into that other woman that were helping him, just raised her voice in an annoyed tone, which I thought was quite rude considering he couldn’t hear them. And after his encounter, I thought they were going to make the dentist and the dentist assistant aware that he was hard of hearing, but they didn’t, so when his name was called out a few times he didn’t hear so I had to signal for him to go in. After this encounter, I was then called in for my appointment and again the dentist wasn’t very welcome and didn’t say hi, just signalled me to sit down and then abruptly asked me one question and then started working on my mouth. And at some point during the procedure, she wanted me to turn my head to the left and within a second she got hold of my jaw and turned it with anything but a gentle hand. I understand that people can have bad days, but I did not have a good experience that day. Do you want to just add that the assistant was helping my dentist today was lovely, she couldn’t have been better. I was very disappointed in the dental practice today after my visit and looking back, I’ve never really had anything positive to say about this place. Yes they get the job done but considering it’s a paid service you’d expect a little bit more from the customer service side.
Visited September 2023
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Ravat & Ray Dental Care - Ormskirk has not yet replied.
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Review titled My experience
Rated 5 stars out of 5
by Adrian M - Posted on 12 September 2023
I was able to get an emergency appointment on the same day, and I was in and out in no time! The dentist was excellent!
Visited September 2023
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Review titled Ravat & Ray Dental Care - Ormskirk
Replied on 14 September 2023
Hi Adrian, Thank you for taking the time to leave a comment about your positive experience with us at Dental Care Ormskirk; it is a pleasure to receive such encouraging feedback. As we endeavour to meet the needs of our patients at all times, patient feedback is essential to assist us in improving our service whilst also maintaining the high standard of care we have become so proud to provide.
Provided by Working Feedback