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Ravat & Ray Dental Care - Ormskirk

West Lancs Health Centre, Ormskirk & District General Hospital, Wigan Road, Ormskirk, L39 2AZ

Contact details and opening times

Patient ratings and reviews

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Help others by sharing your thoughts and experiences about Ravat & Ray Dental Care - Ormskirk.


Reviews

Displaying 61 to 70 of 115

  1. Review titled My experience

    Rated 5 stars out of 5

    by Anonymous - Posted on 22 August 2023

    Nice clean environment and friendly atmosphere. Didn’t have to wait too long after my appointment time. Dentist was professional and happy to discuss any of my concerns and offer recommendations on my oral health.

    Visited August 2023

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  2. Review titled My experience

    Rated 2 stars out of 5

    by Anonymous - Posted on 10 August 2023

    Was barely in there. Very quick look and basically told me to pay privately for treatment. Didn't seem interested.

    Visited August 2023

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  3. Review titled My experience

    Rated 5 stars out of 5

    by Anonymous - Posted on 15 August 2023

    The staff are always helful and professional, and the dentist explains everything thoroughly which is very reassuring.

    Visited August 2023

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  4. Review titled My experience

    Rated 5 stars out of 5

    by Anonymous - Posted on 23 August 2023

    We always have a good experience here. Everyone is so kind, courteous and does everything they can to help. Thank you, as always.

    Visited August 2023

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  5. Review titled My experience

    Rated 1 star out of 5

    by Anonymous - Posted on 22 August 2023

    Been before with the same problem just don’t seem to be getting anywhere. Went today only to be told they were running late and they were due for lunch so I felt rushed. Not my fault I was on time

    Visited August 2023

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  6. Review titled My experience

    Rated 5 stars out of 5

    by Barbara B - Posted on 10 August 2023

    Always excellent service brilliant staff Friendly very professional kind and polite You obviously choose your staff wisely They are a Credit to you practice Thank you

    Visited August 2023

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  7. Review titled My experience

    Rated 5 stars out of 5

    by Claire A - Posted on 01 August 2023

    Wonderful treatment by a lovely dentist told me as we were going along what he was doing next made me feel very safe xx

    Visited July 2023

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  8. Review titled My experience

    Rated 5 stars out of 5

    by Anonymous - Posted on 12 July 2023

    Dentist and dental nurse both friendly, approachable, and explained what was happening during the check up. Also provided useful advice. Reception staff are also friendly and the practice has a great appointment reminder system in place.

    Visited July 2023

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    Review titled Ravat & Ray Dental Care - Ormskirk

    Replied on 11 September 2023

    Thank you for taking the time to leave a comment about your positive experience with us at Dental Care Ormskirk; it is a pleasure to receive such encouraging feedback. As we endeavour to meet the needs of our patients at all times, patient feedback is essential to assist us in improving our service whilst also maintaining the high standard of care we have become so proud to provide.

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  9. Review titled My experience

    Rated 3 stars out of 5

    by Anonymous - Posted on 03 August 2023

    I felt that I was very rushed, I was getting my first dentures and they are not right also the dentist didn’t check any of my remaining teeth on my initial appointment, I am very disappointed as I cannot eat with them as the back right are too big and I cannot grit my left side together. I’m hoping I will be able to get an appointment to have this looked ay

    Visited July 2023

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  10. Review titled Rude receptionist and now under new management

    Rated 1 star out of 5

    by Anonymous - Posted on 13 July 2023

    I came in last week as I was having trouble with my gum , so I got an emergency appointment for the same day. Sadly I arrived to two members of staff which were receptionist, very very rude! Didn’t even say hello and passed me a card machine before even asking my name! Then told me to sit down. I then went into the dentists room and realised that it wasn’t my usual dentist who got me over my fear of dentists. I then went back to the reception to ask where my dentist was and I was given a funny look and told me she had left on maternity and won’t be back. I was not once notified on arrival that I had a new dentist and then to make matters worse lied that my original dentist went off on maternity when in fact she’s left to go to a different practice . I found this out as I know my dentist personally . The staff on reception are usually lovely but the new receptionists that they have hired need to learn manners and not to be so snotty and and clearly have given the two new receptionist jobs with no customer service skills . I have never been charged for someone to look at my teeth for 2 seconds at this practice and before I even said my name I was given a card machine and charged £25 . They have changed there name and now under new management and no wonder all there brilliant original dentist have left! Horrible practice .

    Visited July 2023

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