Swalecliffe Dental Centre
90 Herne Bay Road, Swalecliffe, Kent, CT5 2LXContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Excellent Practice
Rated 5 stars out of 5
by Janet Dale - Posted on 08 October 2024
Attended Swalecliffe Dental Surgery today for a six month check up. Due to an ongoing problem with a wisdom tooth I was asked politely if I was happy to be referred to a dental surgeon as the situation with my tooth needs to go a stage further. I was treated with the utmost respect as I was hesitant. On agreeing to see a surgeon it was explained to me in great detail what the issues are. Before leaving the practice a referral letter was done and waiting to be sent. I was treated with a warm welcome by the receptionist and professional advice by an excellent dentist. Have no hesitation whatsoever in recommending Swalecliffe Dental Surgery
Visited October 2024
Review titled Swalecliffe Dental Centre
Replied on 11 October 2024
Dear Janet, Thank you for leaving an informative review that would help other patients in a similar situation. Not all wisdom teeth need to be removed and some are more straightforward but some need specialist removal. I am pleased we were able to look after you and ensure you receivethe correct treatment. We look forward to being of further assistance in the future.
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Review titled Excellent Practice
Rated 5 stars out of 5
by Linda White - Posted on 15 August 2024
Fitted me in for emergency treatment, then rang to say there was a cancellation sooner I was delighted. Great receptionists & very professional dentist all very polite. Surgery was spotless as always.
Visited August 2024
Review titled Swalecliffe Dental Centre
Replied on 20 August 2024
Thank you Linda for your review. We know how distressing needing an emergency appointment can be and we do our best to accomodate our patients. All comments are shared with the team and it is lovely to be able to read positive comments.l Look forward to seeing you again in the future.
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Review titled Good dental practice
Rated 5 stars out of 5
by Anonymous - Posted on 07 August 2024
I had a tooth removed today. The dentist was very professional and put me at ease before taking it out. I would recommend this practice. Thank you
Visited August 2024
Review titled Swalecliffe Dental Centre
Replied on 20 August 2024
Thank you for taking the time to post a review of the service you receieved, even though we understand it is never a pleasant experience. We wish you well in your reocvery and if we can be of further service do get in touch.
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Review titled A good practice
Rated 5 stars out of 5
by John Pring - Posted on 31 July 2024
I had an appointment for a root canal procedure. I was offered a cancellation appointment, which considerably reduced the time I had to wait. The dentist and dental nurse went above and beyond to save my tooth. I am most grateful to them. I find this dental surgery well-organised with caring staff.
Visited July 2024
Review titled Swalecliffe Dental Centre
Replied on 20 August 2024
Dear Mr Pring, Thank you for taking the time to post your comments. It is always good to hear how our patients perceive us and that we are meeting their requirements. Never a nice procedure but hopefully treatment will be successful. We look forward to seeing you again in the future.
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Review titled Great practice
Rated 5 stars out of 5
by Janet Dale - Posted on 20 June 2024
Received first class service this morning with a wisdom tooth that has become infected. From the receptionist to the dentist I received the best care and advice I could ask for.
Visited June 2024
Review titled Swalecliffe Dental Centre
Replied on 20 June 2024
Thank you Janet for taking time to post your comment . We try to look after each individual according to their needs and I am pleased to hear we succeeded. We look forward to seeing you again in the future. many thanks for your review.
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Review titled Excellent Dental practice
Rated 5 stars out of 5
by paul cutler - Posted on 22 April 2024
I believe this is the best dental practice i have ever attended the staff are always cheerful helpful and competent. I had an issue with a tooth and at my check up the dentist dealt with the issue immediately so i did not have to make a further appointment.
Visited April 2024
Review titled Swalecliffe Dental Centre
Replied on 23 April 2024
Hi Paul, Thank you for posting your review, we really appreciate it. All reviews are shared with the team as we are always looking for ways to continue to improve our service. We look forward to seeing you again in the future.
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Review titled Very good practice
Rated 5 stars out of 5
by Sally Carson - Posted on 23 April 2024
I was sorry to see my dentist leave but delighted to meet my new dentist and her assistant, both considerate and helpful. The receptionist is very helpful and friendly.
Visited April 2024
Review titled Swalecliffe Dental Centre
Replied on 07 May 2024
Dear Sally, Thank you for your comments. It is really nice to have positive feedback for our latest addition to the team, she is an experienced clinician and has settled in well. Thank you for taking the time to leave a review.
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Review titled Lifted my spirits
Rated 5 stars out of 5
by Mary - Posted on 24 March 2024
My dental treatment has given me back my smile. I was very aware that my teeth were not good to look at. The treatment I received both addressed the way I looked and the health of my teeth. My first response were a few tear of joy that I could smile without thinking of ways to hide the obvious wear and tear. The procedure was explained initially and my choices were all acknowledged. I am so pleased and happy with my new smile is natural and now more frequent!
Visited March 2024
Review titled Swalecliffe Dental Centre
Replied on 10 April 2024
Thank you Mary for taking time to post your review. These are shared with all the team members. I hope your comments will encourage other people with similar issues to seek advice and treatment. we look forward to seeing you again in the future.
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Review titled Best practice in Kent
Rated 5 stars out of 5
by David - Posted on 20 March 2024
As always everyone of the staff refer to you by your first name. My check up was thorough, as usual, and if I needed treatment it is told in easy terms. No worries going to this dentist.
Visited March 2024
Review titled Swalecliffe Dental Centre
Replied on 22 March 2024
Dear David, Thank you for posting a review of our service. It is good to hear that we are communicating appropriately and in terms that are easily understood. If there is ever anything you need need further information about do not hesitate to ask a member of the team. Many thanks for your comments and we look forward to seeing you again in the future.
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Review titled Very good dentists
Rated 5 stars out of 5
by Susan Marjorie Smith - Posted on 22 January 2024
I was always nervous of going to a dentist, however, I can honestly say that the people are polite and friendly and the treatment excellent and I am not nervous any more. I would recommend this practice to anyone.
Visited January 2024
Review titled Swalecliffe Dental Centre
Replied on 22 February 2024
Thank you for taking the time to leave a review, we welcome all comments and share these with the team at our monthly meetings. We are pleased to hear that we lived up to your expectations and look forward to being of service in the future.