Swalecliffe Dental Centre
90 Herne Bay Road, Swalecliffe, Kent, CT5 2LXContact details and opening times
Patient ratings and reviews
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Help others by sharing your thoughts and experiences about Swalecliffe Dental Centre.
Reviews
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Review titled Fantastic Practice
Rated 5 stars out of 5
by Nanny Jan - Posted on 06 January 2024
Nothing is too much trouble if you have a tooth/denture problem. No matter who you are speaking to when at the practice it's the same 'Happy to Help' atmosphere. I always have a laugh with my dentist. My husband was always dubious about going to the dentist but he has no problems since we started at Aycliffe.
Visited January 2024
Review titled Swalecliffe Dental Centre
Replied on 22 February 2024
Thank you for taking the time to post a review of our service, it is appreciated and all comments are shared with the team at monthly meetings. It is good to hear that we are able to ally fears and be of service. We look forward to seeing you again in the future.
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Review titled brillant practice
Rated 5 stars out of 5
by Anonymous - Posted on 10 January 2024
all staff are lovely and very helpful and polite and the treatment extremely good a very good dental practice with very good dentists highly rated in every way 10 out of 10
Visited January 2024
Review titled Swalecliffe Dental Centre
Replied on 22 February 2024
Hi, Thank you for taking the time to post a review of our service. We value all comments and share them with staff at our monthly meetings. We are always listening if you have any suggestions. Once again thank you for your comments.
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Review titled Excellent service
Rated 5 stars out of 5
by Anoma Dasan - Posted on 16 December 2023
I have always received a quality service from this practice during the past several years. The reception staff are always friendly and cheerful, the displays are clear and informative. The clinician that I see is exceptionally good as he takes time to explain the procedures and I feel I can relax and don't feel rushed.
Visited December 2023
Review titled Swalecliffe Dental Centre
Replied on 19 December 2023
Dear Anoma, Thank you for taking the time to post a review. We appreciate all feedback and share it with staff as we are always striving to meet expectations and provide the best care possible for those who visit our practice. We look forward to seeing you again next year.
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Review titled Excellent Dental Practice
Rated 5 stars out of 5
by Coral Steele - Posted on 08 November 2023
Like a lot of people I have a slight fear of dentists, however I have been coming here for some time now and from my very first visit up to my recent check up I have always been put at ease and made made to feel comfortable by everyone there.
Visited November 2023
Review titled Swalecliffe Dental Centre
Replied on 16 November 2023
Hello Coral, Thank you for your comments, it is good for the team to hear that their efforts are appreciated and that we are doing something right. Many thanks for taking the time to post your review and we look forward to seeing you again.
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Review titled Great practice
Rated 5 stars out of 5
by Haydn - Posted on 11 November 2023
Without doubt this is the best dentistry practice that I have been to. From the receptionist to the staff that I have received treatment from have been courteous professional and helpful. I say this, being a person who is getting on in years, and visited a few practices although, like most people, I was anxious, but, I needn’t have been because I did not experience any pain whatsoever.
Visited November 2023
Review titled Swalecliffe Dental Centre
Replied on 16 November 2023
Dear Haydn, Thank you for taking the time to post a review. We are a family practice and pride ourselves on treating many generations of the same family. It is sometimes difficult to balance the needs of babies and young children and those who need special assistance or are extremely anxious but we really do enjoy the variety. Once again, thank you for your comments, these are shared at team meetings. We look forward to seeing you again.
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Review titled a deserved 9/10 score.
Rated 5 stars out of 5
by michael griffin - Posted on 18 October 2023
this was my normal regular visit,and i had no qualms or fears about attending this excellent dental practice,where the staff are always friendly & seem happy to be glad to see their patients. if i had one little moan,i was early for my appointment,but i didnt get called to see the dentist until 15 minutes after my appointed time,with no info until i asked about the hold up. as i was being met,i had to tell my driver to come 20 minutes later as the parking spaces are very limited around the surgery otherwise i would have given 10/10,,thanks to all the staff.
Visited October 2023
Review titled Swalecliffe Dental Centre
Replied on 03 November 2023
Thank you for taking the time to post your comments and I am sorry to hear your appointment was delayed. Since no-one has raised such a comment before we have discussed this at our monthly meetings and decided that if there is more than a five minute delay the staff will inform patients so they can liaise with their driver as parking is quite limited in the area. Many thanks for your comments as we are always striving for improvements. We look forward to seeing you again.
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Review titled Excellent Treatment
Rated 5 stars out of 5
by David Hall - Posted on 23 September 2023
As always the staff are always friendly. For years I was always worried about going to the dentists but this Dental Centre has been nothing but helpful. I no longer worry.
Visited September 2023
Review titled Swalecliffe Dental Centre
Replied on 26 September 2023
Hello David, Thank you for your comments. Dentistry has been causing anxiety for many people for what seems like centuries! We do our best to make the whole process as user friendly as possible and it is nice to hear that we are succeeding. We look forward to seeing you again sometime and thank you for taking the time to post a review.
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Review titled Great dentist great staff
Rated 5 stars out of 5
by francine sapsford - Posted on 01 August 2023
The dentist and staff go way beyond to make you feel comfortable and important,make sure you are reminded of your appointments in case you may forget
Visited August 2023
Review titled Swalecliffe Dental Centre
Replied on 11 September 2023
Hi Francine, Thank you for taking the time to post your review, we appreciate it and share all comments with the team, as it helps us continually maintain a good service. We look forward to seeing you again in the future.
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Review titled Friendly practice
Rated 5 stars out of 5
by Anonymous - Posted on 07 July 2023
They are always welcoming & friendly from the receptionist up to the dentist & always explain well what is needed to be done, if anything.
Visited July 2023
Review titled Swalecliffe Dental Centre
Replied on 13 July 2023
Thank you for leaving a review. All team members try to make sure that we are communicating in terms our patients can understand, we are always listening to our patients and modifying our behaviours to be accommodating and inclusive.
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Review titled Simply the best
Rated 5 stars out of 5
by John - Posted on 12 July 2023
Today I have just finished having a crown fitted at the aycliffe dentistry in swalecliffe, and had first class treatment from the initial prep work to the fitting and I was as usual treated brilliantly by the receptionist to my favourite dentist so I’m very happy and glad to be one of their patients and actually look forward to being pampered by the great team so thanks everyone.
Visited July 2023
Review titled Swalecliffe Dental Centre
Replied on 13 July 2023
Dear John, Thank you for your post about us. We really appreciate your words as all reviews are discussed with staff at practice meetings, it is motivating for the team to read comments like this. We look forward to being of service again in the future.