Whitstable Dental Centre
66A & B, Oxford Street, Whitstable, Kent, CT5 1DGContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Amazing practice
Rated 5 stars out of 5
by Jan Growns - Posted on 08 May 2024
On my recent visit I was suffering from jaw pain. The practice saw me swiftly. Staff are fabulous so caring and kind.. Would highly recommend
Visited May 2024
Review titled Whitstable Dental Centre
Replied on 21 May 2024
Dear Jan, Thank you for taking the time to leave a review, I am pleased to hear we were able to help with your jaw pain and if you need us again in an emergency just call first thing in the morning and we always do our best to accommodate our patients. We look forward to being of service again in the future.
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Review titled Disgruntled pensioner
Rated 1 star out of 5
by Jennifer - Posted on 29 May 2024
I had to make an appointment for a check up as I was told it was 2 years since I had had one despite undergoing emergency treatment several times in 2023. The check up took less than 5 minutes and I was charged £50. As a pensioner on a very low income I find this insupportable, obviously I have been unable to find an NHS dentist.
Visited May 2024
Review titled Whitstable Dental Centre
Replied on 20 June 2024
Thank you for your comments and we are sorry to hear you have been unable to secure a dental appointment on the NHS. There has not been an increase in funding for NHS Dentistry for many years now and as a result we have no increase in capacity to provide NHS treatments, even though there is an ever increasing demand. We do provide a limited number of on the day emergency appointments. Our private prices are available on the website and at reception. As regards the brevity of your appointment, if you would like to contact the practice manager, this will be investigated and a response given with any remedial action required.
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Review titled Pain free tooth extraction
Rated 5 stars out of 5
by Carol - Posted on 27 May 2024
Dentist and dental nurse were caring and supportive. The whole procedure was pain free (including the injection) and quick. I was very nervous and they put me at my ease
Visited May 2024
Review titled Whitstable Dental Centre
Replied on 21 June 2024
Thank you Carol for taking the time to post your comments. It is always encouraging to hear words of a successful treatment as a lot of the time people only write when they have a complaint. All reviews are shared with the team and it is motivating to read a good review of the service we provide. Hopefully, we will see you again in the future.
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Review titled Emergency Appointment
Rated 5 stars out of 5
by Jez - Posted on 18 May 2024
Was recently given an emergency appointment at the practice to temporary fix a broken tooth that was giving me gip. Well worth the 40 minute drive to Whitstable. Staff were very friendly, and communication about the appointment and he treatment was great. Often get anxious at dentists, but this one made me feel at ease.
Visited May 2024
Review titled Whitstable Dental Centre
Replied on 21 May 2024
Hi Jez, Thank you for posting a review of our practice and I am glad to hear that we were able to be of assistance even though you had such a long drive. I hope you got home safely and have been able to find a suitable dentist nearer to home. many thanks for your kind comments.
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Review titled Skilled and professional staff
Rated 5 stars out of 5
by KEITH HIGINBOTHAM - Posted on 16 April 2024
Had a filling followed by a session with the hygienist. Both very skilled andprofessional. Was seen on time without any delays
Visited April 2024
Review titled Whitstable Dental Centre
Replied on 19 April 2024
Hi Keith, thank you for taking the time to post a review of our service. We are pleased that you were happy with our treatment and scheduling of appointments and look forward to seeing you again in the future.
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Review titled Great service
Rated 5 stars out of 5
by Anonymous - Posted on 13 April 2024
After a filling falling out whilst abroad I rang for an appointment. Whilst none were currently available they put me in waiting list and contacted me with my ideal slot the day I returned. Arrived on time, seen on time and out on time. Treatment options discussed and agreed. Excellent service from all concerned
Visited April 2024
Review titled Whitstable Dental Centre
Replied on 19 April 2024
Thank you for taking the time to post a review, we appreciate you taking the time and are glad to hear everything worked out for you. See you next time.
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Review titled Great Practice
Rated 5 stars out of 5
by Anonymous - Posted on 16 April 2024
Excellent service. Reminders sent. Excellent care. Treatment plans clearly explained Appointments set to suit me.
Visited April 2024
Review titled Whitstable Dental Centre
Replied on 19 April 2024
We really appreciate you taking time to post comments. Thank you. We share all comments with staff to motivate everyone and constantly look for improvements.
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Review titled Lovely staff
Rated 5 stars out of 5
by Jack Carey - Posted on 25 April 2024
Treatment always quick and professional, made to feel comfortable and welcome, always feel like my treatment and needs are the top priority at that time, first time having a crown, the procedure was explained in depth and what to expect throughout
Visited April 2024
Review titled Whitstable Dental Centre
Replied on 07 May 2024
Thank you Jack for the positive feedback. All reviews are shared with team members to ensure we are always providing the service required for each individual. Many thanks again for taking the time to post your review.
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Review titled Perfect practice
Rated 5 stars out of 5
by Kevin howard - Posted on 18 April 2024
Staff are very respectful and polite, and the dentist I had was gentle and considerate of my disabilty.
Visited April 2024
Review titled Whitstable Dental Centre
Replied on 19 April 2024
Hi Kevin, Thank you for taking the time to post your comments. These are shared with all team members as we are constantly looking for ways to improve our service. We are pleased that your visit met expectations and look forward to seeing you again in the future.
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Review titled friendly staff
Rated 4 stars out of 5
by Liam - Posted on 22 April 2024
explained everything clearly and staff was helpful and reassuring based on my visit I would recommend the service
Visited April 2024
Review titled Whitstable Dental Centre
Replied on 23 April 2024
Hi Liam, Thank you for taking the time to post your comments on our service. All reviews are shared with the team as we are always looking for ways to improve. It is motivating for all staff to receive positive feedback. We look forward to seeing you again.