Wickford Dental Practice & Orthodontic Centre
London Road Dental Surgery, 68-70 London Road, Wickford, Essex, SS12 0ANContact details and opening times
Patient ratings and reviews
Leave a review
Help others by sharing your thoughts and experiences about Wickford Dental Practice & Orthodontic Centre.
Reviews
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Review titled Good experience
Rated 5 stars out of 5
by James Culling - Posted on 11 December 2024
Thorough check up, listened to my problems and did their best to solve them. If you have to go to the dentist (and you do) this was an acceptable visit to the dentist.
Visited December 2024
Review titled Wickford Dental Practice & Orthodontic Centre
Replied on 17 January 2025
Dear Patient, Thank you for leaving us your feedback. We continuously strive to provide good quality patient care and service. We are really pleased to hear you are happy with the service you received from our team. Thank you for choosing us as your dental care provider. Many thanks, The Dental Team
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Review titled Very good experience
Rated 5 stars out of 5
by Anonymous - Posted on 17 December 2024
My husband and I attended our dental appointment yesterday, felt calm and relaxed during my dental examination, nothing was too much trouble. Listened to my concerns which was resolved. The clinical area was extremely clean, staff were professional and friendly, their appearance was very good too. We went in on time which was pleasing. Confident that our dentist is providing the best, professional service in a caring. Altogether, the best dental service I have received in years. Receptionist always cheerful and helpful. The reminder for our 6 month appointment always on time too.
Visited December 2024
Review titled Wickford Dental Practice & Orthodontic Centre
Replied on 17 January 2025
Dear Patient, Thank you for leaving us your feedback. We continuously strive to provide good quality patient care and service. We are really pleased to hear you are happy with the service you received from our team. Thank you for choosing us as your dental care provider. Many thanks, The Dental Team
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Review titled Excellent care
Rated 5 stars out of 5
by Jackie O'Brien - Posted on 09 December 2024
Having attended the practice to have two fillings replaced with white composite, I appreciate that my dentist works with me to provide the best care. I am always treated with respect and feel listened to. The dental nurse and reception staff were warm and welcoming too. Thank you.
Visited December 2024
Review titled Wickford Dental Practice & Orthodontic Centre
Replied on 17 January 2025
Dear Patient, Thank you for leaving us your feedback. We continuously strive to provide good quality patient care and service. We are really pleased to hear you are happy with the service you received from our team. Thank you for choosing us as your dental care provider. Many thanks, The Dental Team
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Review titled Great Practice
Rated 5 stars out of 5
by Anonymous - Posted on 15 December 2024
The staff were extremely friendly and helpful . They told me what they were doing all the time and told me when I need to come back to get my next check up. They helped me into the chair which l am very grateful for as I am disabled.
Visited December 2024
Review titled Wickford Dental Practice & Orthodontic Centre
Replied on 17 January 2025
Dear Patient, Thank you for leaving us your feedback. We continuously strive to provide good quality patient care and service. We are really pleased to hear you are happy with the service you received from our team. Thank you for choosing us as your dental care provider. Many thanks, The Dental Team
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Review titled Great practice
Rated 5 stars out of 5
by Mr Husain - Posted on 07 December 2024
Reception staff were friendly, courteous and helpful. Dentist maintained a calm composure and professionalism. She explained every procedure in detail and took into consideration my hearing difficulties.
Visited December 2024
Review titled Wickford Dental Practice & Orthodontic Centre
Replied on 17 January 2025
Dear Patient, Thank you for leaving us your feedback. We continuously strive to provide good quality patient care and service. We are really pleased to hear you are happy with the service you received from our team. Thank you for choosing us as your dental care provider. Many thanks, The Dental Team
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Review titled Put at ease
Rated 5 stars out of 5
by Anonymous - Posted on 01 January 2025
Checkup. Explained few problems I have had and dentist patiently explained in layman's language what things were and given advice.
Visited December 2024
Review titled Wickford Dental Practice & Orthodontic Centre
Replied on 17 January 2025
Dear Patient, Thank you for leaving us your feedback. We continuously strive to provide good quality patient care and service. We are really pleased to hear you are happy with the service you received from our team. Thank you for choosing us as your dental care provider. Many thanks, The Dental Team
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Review titled Poor experience
Rated 1 star out of 5
by Anonymous - Posted on 07 December 2024
Unfortunately yet again I have had to plead for a scale and polish. Even though this is clearly included in band 1 NHS treatment. The dentist clearly didn’t want to do it. I was made to feel uncomfortable and now I dread going to the dentist. Not because I’m scared but because of the atmosphere and poor customer service. I then had to ask for water to rinse my mouth with and again made to feel uncomfortable. If they are not offering scale and Polish to customers they are putting them at risk. I think it may be a money making scheme to get people to go to the hygienist which is more than £70.
Visited December 2024
Review titled Wickford Dental Practice & Orthodontic Centre
Replied on 17 January 2025
Dear Patient, Thank you for your feedback. We are sorry to learn that you were unhappy with the care you received and welcome the opportunity to help resolve your concerns. Patient care at the heart of what we do and we operate an in house complaints system to help resolve any issues directly with the patient. If you would like us to help, please do get in touch with us directly, our practice manager will be happy to assist you. Many thanks, The Dental Team
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Review titled Friendly practice
Rated 4 stars out of 5
by Anonymous - Posted on 25 November 2024
I have just finished my treatment after approx 5 months and I was very happy with my finished treatment and the way they looked after me.
Visited November 2024
Review titled Wickford Dental Practice & Orthodontic Centre
Replied on 17 January 2025
Dear Patient, Thank you for leaving us your feedback. We continuously strive to provide good quality patient care and service. We are really pleased to hear you are happy with the service you received from our team. Thank you for choosing us as your dental care provider. Many thanks, The Dental Team
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Review titled Hygienist visit
Rated 5 stars out of 5
by Pam - Posted on 14 November 2024
Saw the hygienist today as I have problems with my gums. Quite an expensive luxury but very good treatment. Lovely polite and kind hygienist too.
Visited November 2024
Review titled Wickford Dental Practice & Orthodontic Centre
Replied on 25 November 2024
Dear Patient, Thank you for leaving us your feedback. We continuously strive to provide good quality patient care and service. We are really pleased to hear you are happy with the service you received from our team. Thank you for choosing us as your dental care provider. Many thanks, The Dental Team
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Review titled Disappointed
Rated 1 star out of 5
by Chloe - Posted on 19 November 2024
Running 30 mins late to have no apology and to be constantly called the wrong name. Told off for giving my kids snacks when waiting despite it was a lunchtime appt. Will look to move unless dramatic improvement
Visited November 2024
Review titled Wickford Dental Practice & Orthodontic Centre
Replied on 17 January 2025
Dear Patient, Thank you for taking the time to share your experience. We value patient feedback as we are interested in improving our services, whilst offering you the very best dental care. We would like to sincerely apologise for keeping you waiting and without offering an apology. Your comments have been shared with the team to help improve our service. If there is anything else we can help you with please contact us directly at the practice. Many thanks, The Dental Team