AbbaMoor Surgery
Health Centre, Gooshays Drive, Harold Hill, Romford, Essex, RM3 9SUContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Terrible service from reception
Rated 1 star out of 5
by Anonymous - Posted on 16 April 2024
Drs was really good and helpful, nurses were amazing but the reception staff are terrible they didn't want to assist you and tell you to phone back next day, no compassion or empathy towards patients from reception staff either.
Visited April 2024
Review titled AbbaMoor Surgery
Replied on 14 May 2024
Dear patient, very sorry to hear that you did not have a good experience at reception. Please could you contact me directly to discuss this further and look into this. Kind regards Aysen Ismail Practice Manager Abbamoor Surgery
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Review titled Fantastic gp practice
Rated 5 stars out of 5
by Sarah - Posted on 23 March 2024
Everything is good at this practice, from the lovely receptionists to all the health care professionals. They listen and respect you as a patient. They also have varied health care professionals including a physiotherapist and a pharmacist, both of which I have had very good experiences with. The pharmacist made sure I knew what drugs I was taking for what conditions and made sure I wasn’t having side affects. Very easy to talk to and put me at ease.
Visited March 2024
Review titled AbbaMoor Surgery
Replied on 14 May 2024
Thank you so much for your review, we appreciate all feedback from our patients and happy to see such a positive review. Kindest regards Abbamoor Surgery
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Review titled Always great service
Rated 5 stars out of 5
by Iyabode Olalade - Posted on 20 March 2024
My last appointment with the doctor went as expected, I was listened to and doctor always takes due diligence to ensure I get the care I need, a referral was made and I’ve already been called for an appointment for the referral much faster than I expected.. I’ve not had any issues and feel listened to. The practice overall has improved drastically over the last few years.
Visited March 2024
Review titled AbbaMoor Surgery
Replied on 14 May 2024
Thank you so much for your review, we appreciate all feedback from our patients and happy to see such a positive review. Kindest regards Abbamoor Surgery
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Review titled Great practice
Rated 5 stars out of 5
by Danute Baneviciene - Posted on 26 February 2024
I am so glad that I changed previous GP to Abbamoor practice. All staff very helpful. Few weeks ago I asked for last blood and urine tests results. Next day I got msg that I can collect letter. Amazing service. Thank you
Visited February 2024
Review titled AbbaMoor Surgery
Replied on 14 May 2024
Thank you so much for your review, we appreciate all feedback from our patients and happy to see such a positive review. Kindest regards Abbamoor Surgery
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Review titled Fab practice
Rated 5 stars out of 5
by Anonymous - Posted on 16 March 2024
GP has been very proactive. Private appointment for medical for my job. Got an appointment in good time and when form was returned, filled in with no issues and in a timely manner.
Visited February 2024
Review titled AbbaMoor Surgery
Replied on 14 May 2024
Thank you so much for your review, we appreciate all feedback from our patients and happy to see such a positive review. Kindest regards Abbamoor Surgery
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Review titled Helpful
Rated 4 stars out of 5
by Omotola Siyanbola - Posted on 28 March 2024
No appointments available for 2 weeks but the receptionist managed to fit me in with an out of hours doctor so I could see a Dr quicker
Visited February 2024
Review titled AbbaMoor Surgery
Replied on 14 May 2024
Thank you so much for your review, we appreciate all feedback from our patients and happy to see that you were able to get an appointment and be seen. Kindest regards Abbamoor Surgery
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Review titled Outstanding service
Rated 5 stars out of 5
by Anonymous - Posted on 19 March 2024
My experience with my surgery has been brilliant. I didn't have to wait long for a scheduled appointment. My health issue and any necessary referrals to outside organisations, were dealt with efficiently. I feel like my health concerns are always heard and needs are always met.
Visited January 2024
Review titled AbbaMoor Surgery
Replied on 08 May 2024
Thank you for your lovely review, we take pride in the service we provide to all our patients and so happy to see this feedback from you, thank you. Kind regards Abbamoor Surgery
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Review titled Fantastic surgery
Rated 5 stars out of 5
by mark earnshaw - Posted on 05 March 2024
Very informative pleased with follow up. got an appointment with GP in a short space of time.
Visited January 2024
Review titled AbbaMoor Surgery
Replied on 08 May 2024
Thank you for your lovely review, we take pride in the service we provide to all our patients and so happy to see this feedback from you, thank you. Kind regards Abbamoor Surgery
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Review titled Doctor’s surgery
Rated 5 stars out of 5
by Rayaiz Rashid - Posted on 25 March 2024
Took a ambulance to queens hospital where I spent nearly 2 day on a bed in the corridor when eventually seen by doctor was told nothing they can do except give me morfeine and leave me in the bed, I then declined and said I will go home. I then made a appointment with the doctor at the surgery doctor sent me for a scan and then referred me to a specialist who then gave me injections in my lower back , I have been very well since then not much pain in my lower back but still there sometimes uncomfortable.
Visited January 2024
Review titled AbbaMoor Surgery
Replied on 14 May 2024
Sorry to hear of your experience at the hospital and happy to see that you were referred by the GP and now feeling better. Thank you so much for this feedback we really appreciate it. Kindest regards Abbamoor Surgery
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Review titled Great Practice
Rated 4 stars out of 5
by Anonymous - Posted on 26 February 2024
Great staff, very friendly and had a comforting environment the whole time I was there. I didn’t feel stressed at all.
Visited January 2024
Review titled AbbaMoor Surgery
Replied on 14 May 2024
Thank you so much for your review, we appreciate all feedback from our patients and happy to see such a positive review. Kindest regards Abbamoor Surgery