Acorn Surgery
Oak Tree Centre, 1 Oak Drive, Huntingdon, Cambridgeshire, PE29 7HNContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Always friendly and patient.
Rated 5 stars out of 5
by Jools Maddocks - Posted on 14 August 2024
I could not recommend Acorn highly enough,, the female heath specialist nurse, gave thoughtful advice regarding my HRT .
Visited August 2024
Review titled Acorn Surgery
Replied on 28 August 2024
Dear Jools Thank you so much for your feedback. I am thrilled to hear that you had such a positive experience with our specialist nurse. Your recommendation means a lot to us and I know Anastasia will appreciate your kind word. All the very best Victoria Pilkington Practice Manager
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Review titled Great Service
Rated 5 stars out of 5
by Anonymous - Posted on 14 August 2024
I spoke to someone at the surgery, they were polite, gave me time to speak and answer questions. They were friendly and I felt what I had to say was important. I left the conversation feeling happy
Visited August 2024
Review titled Acorn Surgery
Replied on 28 August 2024
Dear Patient Thank you for sharing your experience with us. We're delighted to hear that you felt heard and valued during your conversation with our team. It's our goal to ensure every patient feels comfortable, supported and heard and its a boost to moral when we receive positive feedback like yours. With very best wishes Victoria Pilkington, Practice Manager
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Review titled My GP surgery
Rated 5 stars out of 5
by Shirley Hiscox - Posted on 17 June 2024
I have been a patient at Acorn for 23 years. On my recent annual review of BP, weight, routine bloods etc I mentioned that I also had a concern about recent stomach upsets which was causing me some anxious moments. The HCA recognised my concern and advised submitting a specimen for investigation. I felt relieved that I had been able to talk to someone instead of just putting up with a problem which was not getting better. Thank you Leni.
Visited June 2024
Review titled Acorn Surgery
Replied on 18 June 2024
Dear Mrs Hiscox Thank you so very much for your feedback which I have shared with the Team and I know Leni will appreciate . It is very motivating when patients take the time to feedback to us that we are providing the high quality service we continually strive for. Thank you once again for your feedback. With best wishes Victoria Pilkington, Practice Manager
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Review titled Wow!
Rated 5 stars out of 5
by Anonymous - Posted on 09 August 2024
I was told by the receptionist to go and see the Pharmacist on a Friday for my problem. I was seen by a really busy pharmacist, thought i would be in and out. He took his time and listened. I was more concious of the people waiting for him than he was. He was so polite and so utterly brilliant with the way he treated me i was wowed! When i asked him who trained him, because they need a well done, he replied the team at the Acorn surgery. So thank you Acorn Surgery! The Pharmacist is thoroughly a gentleman with skills that we in oxmoor really need. I read with sadness Pharmacies are closing, and for the sake of the local population i just pray this is not one of them. I just wanted to thank Acorn Surgery for their services and pharmacist for his work. Thank You
Visited June 2024
Review titled Acorn Surgery
Replied on 12 August 2024
Dear Patient Thank you so much for sharing your experience! It's incredibly heartwarming to hear how the Pharmacist at Acorn Pharmacy took the time to listen and provide such attentive care, especially when he was clearly busy. It’s clear that his dedication and professionalism left a lasting impression on you, and it’s wonderful to know that his training and the support of the Acorn Surgery team have helped shape such a skilled and compassionate professional. Your kind words and recognition mean a lot, especially during a time general practice and pharmacies face many challenges. Thank you for taking the time to express your gratitude, and rest assured, your appreciation will be shared with the pharmacist and our team. Your feedback is truly appreciated. With best wishes Victoria Pilkington, Practice Manager
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Review titled Great service
Rated 5 stars out of 5
by Anonymous - Posted on 14 June 2024
I spoke to a lady on the 31/05/2024 on the phone sometime at the end of the month. She was so amazing, patient and listened to my situation with full empathy. She was very informative and had a positive attitude which helped me feel better about my situation. Based off that experience alone I would recommend Acorn Surgery, 10/10!
Visited May 2024
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Review titled Acorn Surgery
Replied on 17 June 2024
Dear Patient Thank you for taking the time to leave us feedback. The team work extremely hard and pride ourselves on striving to provide a service that we would like our loved ones to receive. I am so very pleased that you would rate us 10/10 what better score could there be. With very best wishes Victoria Pilkington Practice Manager
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Review titled Great Service
Rated 5 stars out of 5
by Anonymous - Posted on 19 April 2024
Great service, listened to me waited for me to finish speaking before they spoke. Understanding empathetic to me and my needs
Visited April 2024
Review titled Acorn Surgery
Replied on 19 April 2024
Dear Patient Thank you for your feedback. I am so pleased to hear that you rate Acorn Surgery as a Great Service. The team really care about all our patients and it is a big boost to morale to hear they are appreciated. With very best wishes Victoria Pilkington Practice Manger
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Review titled Great practice
Rated 5 stars out of 5
by Anonymous - Posted on 29 January 2024
Very helpful and thorough. Amazingly quick response by friendly reception and nursing staff. Thankyou
Visited January 2024
Review titled Acorn Surgery
Replied on 31 January 2024
Dear Patient Thank you so much for taking the time to leave us feedback. It is heart warming to know you think Acorn Surgery is a great practice, we all work very hard to provide the best care we can and its such a lovely boost to all our moral to read your comments.
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Review titled Never had an issue.
Rated 5 stars out of 5
by Hayley Oakley-pullen - Posted on 04 January 2024
The nurse that I saw was amazing, I felt comfortable and secure during my appointment. I have seen this particular nurse before and I’ve always felt the same about my experience. I’d highly recommend the surgery as they are accurate and prompt in every way
Visited January 2024
Review titled Acorn Surgery
Replied on 05 January 2024
Dear Hayley Thank you so very much for taking the time to leave feedback for our Team. It is a great boost to morale when we are made aware that patients are happy with the service we strive so hard to deliver. We do pride ourselves on working hard to give the best to our patients and our mission is to treat patients the way we would wish our own loved ones to be treated. Thank you again for your feedback With very best wishes Victoria Pilkington, Practice Manager