Addison Road Medical Practice
46 Ravenswood Road, Walthamstow, London, Greater London, E17 9LYContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Very easy to get my appointment
Rated 5 stars out of 5
by Jonathan Burden - Posted on 27 March 2024
I got my sick note issued on the same day which was very handy. The receptionist was very welcoming today when i visited the surgery
Visited March 2024
Review titled Addison Road Medical Practice
Replied on 27 June 2024
Dear Jonathan, Thank you for your feedback. I am delighted to hear that you found the process of getting your sick note on the same day very handy. It is great to know that our receptionist was welcoming during your visit to the surgery. Your kind words were passed on to the staff. We always strive to provide the best possible service to our patients. Best wishes, Magdalena Practice Manager
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Review titled The nurse was very good
Rated 5 stars out of 5
by Abdullah Ahmed - Posted on 21 March 2024
She was excellent and the receptionist the appointment system is very good i get appointment's very quickly
Visited March 2024
Review titled Addison Road Medical Practice
Replied on 27 March 2024
Dear Abdullah, Thank you for your feedback. It is wonderful to hear that you had such a positive experience with our nurse, who you described as excellent, and that you also found our appointment system efficient and user-friendly. Your words mean a lot to us, and I will be sure to pass your compliments on to our nursing staff and the reception team. It is always encouraging to know that our efforts to provide high-quality care and service are appreciated by those we serve. If you ever have more feedback or need further assistance in the future, please do not hesitate to reach out. Kind regards, Magdalena Bargiel Addison Road Medical Practice
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Review titled Receptionist was very helpful
Rated 5 stars out of 5
by Deborah Alvarez - Posted on 19 March 2024
Receptionist re-scheduled my appointment accommodated myself she was polite the doctors and nurses are lovely very very helpful
Visited March 2024
Review titled Addison Road Medical Practice
Replied on 27 March 2024
Dear Deborah, Thank you very much for taking the time to share your feedback with us! We are pleased to hear that our receptionist was able to accommodate your needs and that you found her polite. It is also wonderful to know that you had a positive experience with our doctors and nurses and found them to be very helpful. We truly appreciate your kind words and will make sure to pass on your compliments to our staff. Should you have any more feedback or need further assistance in the future, please don not hesitate to reach out. Kind regards, Magdalena Bargiel Practice Manager Addison Road Medical Practice
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Review titled My experience was good
Rated 5 stars out of 5
by Tony Luzuriaga Rivera - Posted on 21 March 2024
The receptionist i saw made me feel welcomed and felt happy. She asked me how i was feeling. I seem to always get my appointments on time
Visited March 2024
Review titled Addison Road Medical Practice
Replied on 26 March 2024
Dear Tony, Thank you for sharing your positive feedback with us. It is really great to hear that our receptionist made you feel welcome and happy and that you are pleased with how timely your appointments are. I will make sure to pass on your kind words to our team. They will be happy to know they made a difference. If you ever have more feedback or need anything else, we are here for you. Warm regards, Magdalena Bargiel Practice Manager Addison Road Medical Practice
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Review titled Consistent Assistance
Rated 5 stars out of 5
by Sharon Elston - Posted on 22 March 2024
Throughout my recent bout of illness although I have been unable to physically attend the surgery they have supported through consultations and got back to me when arranged which is very reassuring this is appreciated in times when the medical workload is never ending. Thank you
Visited March 2024
Review titled Addison Road Medical Practice
Replied on 28 June 2024
Dear Sharon, Thank you ever so much for taking the time to share your thoughts with us. It is truly heartening to hear that throughout your recent illness, our team was able to provide consistent support through the consultations, and that our commitment to following up as promised, reassured you during such a challenging time. I will relay your kind words to our staff, who will no doubt be delighted to know about your appreciation, especially given the relentless demands on their time. Once again, many thanks for your thoughtful feedback. If there is anything else we can assist you with, please do not hesitate to reach out. Best wishes, Magdalena Practice Manager
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Review titled Very great and easy to get a appointment
Rated 5 stars out of 5
by Ciaran Cullen - Posted on 25 March 2024
I did a online form today and got a appointment straight away. The receptionists made me laugh today they were great the reception area was very clean
Visited March 2024
Review titled Addison Road Medical Practice
Replied on 28 June 2024
Dear Ciaran, Thank you for your feedback. I am happy to hear that you found the process of scheduling an appointment straightforward and efficient, particularly through our online form system. It is great that our receptionists brought a smile to your face and that you were impressed with the cleanliness of the reception area. I will ensure that your positive feedback is passed on to our staff, who will undoubtedly be encouraged by your remarks. Thank you once again. Kind regards, Magdalena Practice Manager
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Review titled Felt welcomed
Rated 5 stars out of 5
by Raymond Gitau - Posted on 20 March 2024
My experience with the receptionist was excellent i have no complains regarding this practice. The doctors are excellent the prescription clerk smiled at me welcomed me
Visited March 2024
Review titled Addison Road Medical Practice
Replied on 26 March 2024
Dear Raymond, Thank you so much for taking the time to share your positive experience with our practice. We are thrilled to hear that your interactions with our receptionist and doctors were excellent and that the warmth and welcome you received from the prescription clerk made your visit even more pleasant. We truly value patient feedback as it helps us maintain the high standards of care we strive to provide. I will pass your kind words to our receptionist, doctors, and prescription clerk, as I know it will mean a great deal to them. Thank you again for your support and for choosing our practice for your healthcare needs. Warm regards, Magdalena Bargiel Practice Manager Addison Road Medical Practice
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Review titled The practice feels like it is my home
Rated 5 stars out of 5
by Fisseha Teshome - Posted on 11 March 2024
I was happy with the service i got the receptionist was welcoming and good communication everyone is nice
Visited March 2024
Review titled Addison Road Medical Practice
Replied on 26 March 2024
Dear Fisseha, Thank you very much for your feedback We are glad to hear that you felt welcomed and experienced good communication from our receptionist, along with the kindness from everyone else on our team. It is wonderful to know that these aspects contributed to making your visit a pleasant one. Your kind words are greatly appreciated, and I will pass on your compliments to our staff. Thank you once again. Warm regards, Magdalena Bargiel Practice Manager Addison Road Medical Practice
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Review titled The receptionist was great today
Rated 4 stars out of 5
by Michal Zak - Posted on 27 March 2024
Appointments are given quickly my prescriptions are always sent on time to the pharmacy reception is was all good today
Visited March 2024
Review titled Addison Road Medical Practice
Replied on 27 June 2024
Dear Michal, We appreciate you taking the time to leave such positive feedback. It is great to hear that your appointments are scheduled promptly and that your prescriptions are reliably sent to the pharmacy. We are also glad to know that you had a good experience with our reception today. Your kind words were shared with our team, as it is always encouraging for them to hear that their work is valued. Warm regards, Magdalena Practice Manager
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Review titled The pharmacist was excellent today
Rated 5 stars out of 5
by Eudene Henry - Posted on 27 March 2024
She was informative patient and very kind. The receptionist was very good i felt appreciated and welcomed. The GP surgery is fantastic A star
Visited March 2024
Review titled Addison Road Medical Practice
Replied on 27 June 2024
Dear Eudene, Thank you for taking the time to share your positive feedback with us. We are thrilled to hear that you found our team informative, patient and kind. It is wonderful to know that our receptionist made you feel appreciated and welcomed and that you consider our GP surgery to be fantastic. We have certainly passed on your kind words to the whole team, as it means a lot to all of us to know our efforts are appreciated. Thank you once again for your feedback. We Best wishes, Magdalena Practice Manager