Addison Road Medical Practice
46 Ravenswood Road, Walthamstow, London, Greater London, E17 9LYContact details and opening times
Patient ratings and reviews
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Help others by sharing your thoughts and experiences about Addison Road Medical Practice.
Reviews
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Review titled Was happy with my appointment
Rated 4 stars out of 5
by Lisa Ferguson - Posted on 20 March 2024
I am happy with the online service got a appointment straight away the receptionist was friendly I have been registered here since 2005
Visited March 2024
Review titled Addison Road Medical Practice
Replied on 26 March 2024
Dear Lisa, Thank you for taking the time to share the positive experience you had with our Klinik platform and with our reception staff. We are thrilled to hear that you found the appointment booking process straightforward and that our receptionist provided you with friendly service. It is gratifying to know that we have been able to support your healthcare needs effectively since 2005. We appreciate your feedback and I will ensure to pass on your kind words to our team. Should you have any more feedback or need further assistance in the future, please do not hesitate to reach out. Kind regards, Magdalena Bargiel Addison Road Medical Practice
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Review titled Receptionist was excellent
Rated 5 stars out of 5
by Paul De Burgh - Posted on 19 March 2024
She was 110% nice excellent Doctor is very nice the reception area is clean no problem at all life is also very good in your building
Visited March 2024
Review titled Addison Road Medical Practice
Replied on 27 March 2024
Dear Paul, Thank you so much for your kind feedback! We are pleased to hear that you found our doctor to be exceptionally nice and that our reception area was clean and tidy during your visit. It is also great to know that your overall experience in our building was positive. We truly value your input and I will make sure to pass your compliments to our staff. If there is anything else we can do for you, please do not hesitate to reach out. Kind regards, Magdalena Bargiel Practice Manager Addison Road Medical Practice
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Review titled Really good experience
Rated 5 stars out of 5
by Amelia Vincent - Posted on 20 March 2024
Efficient very quick in getting a appointment the lady i spoke to on the phone she was nice and helpful. The receptionist was friendly
Visited March 2024
Review titled Addison Road Medical Practice
Replied on 26 March 2024
Dear Amelia, Thank you very much for taking the time to share your feedback regarding your recent experience with Addison Road Medical Practice. It is great to hear that you found the appointment scheduling process efficient and that our staff, both on the phone and at the reception, is friendly and helpful. Your positive comments are greatly appreciated. I will be sure to pass your kind words along to our team. If there is anything more we can do for you in the future, please do not hesitate to let us know. Thank you once again for your feedback, and we look forward to serving you again. Kind regards, Magdalena Bargiel Addison Road Medical Practice
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Review titled Excellent nursing team
Rated 5 stars out of 5
by Lisa Driscoll - Posted on 12 March 2024
The nursing team are excellent; professional, knowledgeable, efficient and considerate. They are able to give appropriate advice and have made timely referrals for other issues discussed during my appointment.
Visited March 2024
Review titled Addison Road Medical Practice
Replied on 26 March 2024
Dear Lisa, Thank you so much for taking the time to share your feedback with us! It is great to hear that you have had such a positive experience with our nursing team. Your acknowledgement of their professionalism, knowledge, efficiency and considerate nature is much appreciated and it is fantastic to know they have been able to provide you with the advice and timely referrals you need. I will make sure to pass on your kind words to the nurse you saw—it is always encouraging to hear about the impact of their hard work. If there is anything more we can do to support your healthcare journey, please do not hesitate to let us know. Best regards, Magdalena Bargiel Practice Manager Addison Road Medical Centre
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Review titled Very good
Rated 5 stars out of 5
by Josephine Archibald - Posted on 25 March 2024
The doctor was very good really friendly my mind was at ease when my child was seen the receptionist was very good efficient an friendly
Visited March 2024
Review titled Addison Road Medical Practice
Replied on 28 June 2024
Dear Josephine, Thank you so much for taking the time to share your positive experience with us. We are thrilled to hear that the doctor provided excellent care and made you feel comfortable during your child's visit. It is also great to know that our receptionist was both efficient and friendly. We will definitely pass your comments along to both the doctor and our reception staff. Feedback like yours helps keep our team motivated and striving to provide the best care possible. Thank you once again for your kind words. Best wishes, Magdalena Practice Manager
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Review titled Doctor was great
Rated 5 stars out of 5
by Pauline Abou Jaoude - Posted on 22 March 2024
The doctor listened carefully to what information i gave her she was patient she listened she was great in my examination she also followed up with me in the evening. I felt my problem is being taken care of really carefully
Visited March 2024
Review titled Addison Road Medical Practice
Replied on 28 June 2024
Dear Pauline, Thank you for your kind words. I am pleased to hear that your experience with our doctor was so positive. It is amazing that she listened carefully, showed patience, and provided an excellent examination. Her follow-up in the evening demonstrates our commitment to ensuring our patients feel truly cared for and I am happy this made you feel that your problem was being handled with the utmost care. I will certainly pass on your kind words to the doctor as she will be delighted to hear that her efforts are appreciated. If you ever have more feedback or need further assistance in the future, please do not hesitate to reach out. We are here to help! Thank you once again. Best wishes, Magdalena Practice Manager
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Review titled Good experience
Rated 4 stars out of 5
by Angela Frimpong - Posted on 22 March 2024
The doctor was good who i saw today she was helpful she explained alot of things to me. The receptionist was also good she made me laugh today
Visited March 2024
Review titled Addison Road Medical Practice
Replied on 28 June 2024
Dear Angela, Thank you so much for your lovely feedback. We are delighted to hear that the doctor you saw today was helpful and took the time to explain everything to you. It is also wonderful to know that our receptionist brought a smile to your face and made you laugh. I will be sure to pass on your kind words to both the doctor and the receptionist; they will be thrilled to know they made a positive impact on your visit. If you ever have more feedback or need further assistance in the future, please do not hesitate to reach out. Kindest regards, Magdalena Practice Manager
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Review titled Helpful staff
Rated 4 stars out of 5
by Sarah - Posted on 28 March 2024
Both the GP and receptionist have been really helpful and quick in providing me with the treatment I needed. Thanks!
Visited March 2024
Review titled Addison Road Medical Practice
Replied on 27 June 2024
Dear Sarah, Thank you for taking the time to share your positive experience with us. We are delighted to hear that both our GP and receptionist were able to assist you promptly and effectively with the treatment you needed. Your kind words are greatly appreciated, and I will make sure to pass them along to our staff, who will be encouraged by your feedback. We are committed to providing great service at all times. Thank you once again for your kind remarks. Best wishes, Magdalena Practice Manager
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Review titled Very good
Rated 5 stars out of 5
by Belinda Calaguas - Posted on 13 March 2024
Klinik online system is good receptionist's are good reception area was nice and tidy on my visit. The receptionist was very friendly
Visited March 2024
Review titled Addison Road Medical Practice
Replied on 27 March 2024
Dear Belinda, Thank you for sharing your feedback about your recent visit to Addison Road Medical Practice. We are glad you liked using our Klinik system and that our reception area was clean and inviting when you came. It is also great to know that you found our receptionist so welcoming. We always aim to make sure patients have a good experience and comments such as yours keep us motivated. I will pass your kind words to our team. Kind regards, Magdalena Bargiel Practice Manager Addison Road Medical Practice
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Review titled Excellent social prescribing advice
Rated 4 stars out of 5
by Mrs Elliott - Posted on 07 March 2024
I was telephoned and spoken to with kindness respect and patience. I'm going through a tough time grieving and physical difficulties associated with it , or time of life. The woman listened and responded appropriately with care. She knew her role through and through- she was able to signpost x and y and z and thought about things I hadn't. She had followed up with sending suggestions and making referrals. I feel very lucky my doctor thought to refer me to such an outstanding practitioner. Very best to Addison road for employing this wholeheartedly pleasant person.
Visited March 2024
Review titled Addison Road Medical Practice
Replied on 26 March 2024
Dear Mrs Elliot, Thank you so much for taking the time to share your experience with us. Your feedback is precious and it is heartwarming to hear that you received such compassionate and thoughtful care during this challenging time. We are truly grateful that you felt supported and well-guided by our practitioner, who not only listened attentively but also provided practical help and follow-up actions to assist you further. We recognize how essential it is to have someone who can offer not just professional advice but also empathy and understanding, especially when you are navigating through grief and physical difficulties. It is wonderful to know that our colleague was able to make such a positive impact on your journey. Rest assured, we will pass your kind words and appreciation to the practitioner and the entire team at Addison Road. It is feedback like yours that motivates us to continue striving for excellence in patient care. If there is anything more we can do to support you, please do not hesitate to reach out. Best wishes, Magdalena Bargiel Practice Manager Addison Road Medical Practice