Ancoats Urban Village Medical Practice
Old Mill Street, Manchester, Lancashire, M4 6EEContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled emergency contraception
Rated 5 stars out of 5
by Anonymous - Posted on 16 June 2023
very impressed with the practice. Submited an online form requesting emergency contraception. Was called the same day by a very knowledgeable doctor and received my prescription straight away. Then booked in for an appointment later in the week for a long term solution. All options were discussed fully and with kindness. Urban Village have a great team from the reception to the doctors and nurses. Thank you
Visited June 2023
Review titled Ancoats Urban Village Medical Practice
Replied on 18 June 2023
Thank you for leaving a review following your appointment with us. We appreciate you taking the time to do this, and are pleased that we were able to help you. Our team always enjoy seeing positive feedback so we will be sure to pass it on. Many thanks Kay Kay Keane Practice Manager
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Review titled Really caring team of GP’s
Rated 5 stars out of 5
by Matthew Truin - Posted on 15 May 2023
Hear so many horror stories about different people and their GP experiences but I never have nothing but good to say. The entire team are so patient focused and do a great job, even in the current situation with longer than normal wait times. They call when they say they are going to call and keep you informed which I know isn’t always the case with GPs’s workloads at the moment.
Visited May 2023
Review titled Ancoats Urban Village Medical Practice
Replied on 18 May 2023
Thank you so much for your positive review, we really appreciate you taking time to comment on the service that you received. We always share feedback with the team, so we will make sure your review is included With thanks Kay Keane Practice Manager
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Review titled High Quality Service
Rated 5 stars out of 5
by Anonymous - Posted on 16 May 2023
I was invited to attend the practice in person following an internet triage system earlier on the same day. The doctor gave me their full attention and explored various possible causes for my symptoms and proposed a range of investigatory procedures, always checking that I understood her plan of action. They also engaged in light problem-free conversation, making me feel respected and valued as a human being. It was a thorough holistic assessment. I left feeling very reassured. Excellent experience.
Visited May 2023
Review titled Ancoats Urban Village Medical Practice
Replied on 18 May 2023
Thank you so much for your positive review, we really appreciate you taking time to comment on the service that you received. We always share feedback with the team, so we will make sure your review is included With thanks Kay Keane Practice Manager
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Review titled Honest and caring
Rated 5 stars out of 5
by Anonymous - Posted on 15 May 2023
Really appreciate the honest and caring manner. Very much human to human in nature rather than feeling objectified as a patient
Visited May 2023
Review titled Ancoats Urban Village Medical Practice
Replied on 18 May 2023
Thank you so much for your positive review, we really appreciate you taking time to comment on the service that you received. We always share feedback with the team, so we will make sure your review is included With thanks Kay Keane Practice Manager
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Review titled Great practice
Rated 5 stars out of 5
by Pamela Reilly - Posted on 15 May 2023
This practice goes above and beyond to help its patients. They offer same-day and routine appointments. All requests are triaged by GPs, and there are never more than four people queuing to get through to reception, unlike other practices I've heard of. They are very professional and offer a wide range of services to the local community. They also give their patients time instead of rushing through the appointment.
Visited May 2023
Review titled Ancoats Urban Village Medical Practice
Replied on 18 May 2023
Thank you so much for your positive review, we really appreciate you taking time to comment on the service that you received. We always share feedback with the team, so we will make sure your review is included With thanks Kay Keane Practice Manager
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Review titled A great GP surgery
Rated 5 stars out of 5
by Louise Garrigos - Posted on 15 May 2023
Urban Village is the best GP surgery I’ve been to. The online forms are easy to use, the team is very responsive. I usually get a confirmed appointment within 2 to 3 hours, same day if relevant. They are also good at making sure you don’t miss anything, as when they called me after my son was born to register him at the practice. The care is good and the staff is very friendly, I couldn’t fault it.
Visited May 2023
Review titled Ancoats Urban Village Medical Practice
Replied on 18 May 2023
Thank you so much for your positive review, we really appreciate you taking time to comment on the service that you received. We always share feedback with the team, so we will make sure your review is included With thanks Kay Keane Practice Manager
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Review titled Flexible around work
Rated 5 stars out of 5
by Anonymous - Posted on 15 May 2023
I phoned up and said I worked 8.30-4.30 and it was hard to get time for appointments so they made sure to book me a 8am appointment as this was the best they could do Nurse that did my observations was super friendly and chatty and put me at ease to have my blood pressure and bloods taken
Visited May 2023
Review titled Ancoats Urban Village Medical Practice
Replied on 18 May 2023
Thank you so much for your positive review, we really appreciate you taking time to comment on the service that you received. We always share feedback with the team, so we will make sure your review is included With thanks Kay Keane Practice Manager
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Review titled Good GP, but a little too late
Rated 4 stars out of 5
by Anonymous - Posted on 15 May 2023
Basically, it took 3 weeks from the moment I started developing the symptoms until I finally got to see the doctor. The doctor was lovely, but she couldn't help me too much by then. So I spent a few weeks feeling pretty lousy without any treatment. So again, the staff at the clinic are always super helpful, but the waiting time is really bad.
Visited May 2023
Review titled Ancoats Urban Village Medical Practice
Replied on 18 May 2023
Thank you so much for your positive review, we really appreciate you taking time to comment on the service that you received. All clinical requests are reviewed by our team of navigators and clinicians to make sure you get to see the right person at the right time. I am sorry you don't feel that we got it right this time. We always share feedback with the team, so we will make sure your review is included With thanks Kay Keane Practice Manager
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Review titled An outstanding practice
Rated 5 stars out of 5
by David Redford-Crowe - Posted on 15 May 2023
I would highly recommend the practice which always exceeds my expectations. Every member of staff goes above and beyond. I would especially like to pay tribute to the clinical staff whose medical expertise is best in class. I have been treated with the utmost respect and genuine kindness and empathy every time that I have visited the practice. I consider myself extremely privileged to be registered as a patient at the surgery which represents the very best of the NHS. Thank you, thank you, thank you!
Visited May 2023
Review titled Ancoats Urban Village Medical Practice
Replied on 18 May 2023
Thank you so much for your positive review, we really appreciate you taking time to comment on the service that you received. We always share feedback with the team, so we will make sure your review is included With thanks Kay Keane Practice Manager
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Review titled Great GP Practice
Rated 5 stars out of 5
by Frank McCann - Posted on 15 May 2023
Recently registered with Urban Village Medical Practice - the experience so far has been absolutely excellent
Visited May 2023
Review titled Ancoats Urban Village Medical Practice
Replied on 18 May 2023
Thank you so much for your positive review, we really appreciate you taking time to comment on the service that you received. We always share feedback with the team, so we will make sure your review is included With thanks Kay Keane Practice Manager