Apex Medical Centre
Gun Lane, Strood, Rochester, Kent, ME2 4UWContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Good practice
Rated 5 stars out of 5
by Anonymous - Posted on 07 September 2024
The waiting area had been well organised. I did not have to wait long before my appointment. They were very efficient and made you feel at ease.
Visited September 2024
Review titled Apex Medical Centre
Replied on 27 September 2024
Dear Patient, Thank you for taking the time to leave a review. I am pleased to read that you had a positive experience Kind regards Hayley
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Review titled Happy with this practice
Rated 3 stars out of 5
by Bernie Hepplewhite - Posted on 07 September 2024
My appointment was on time All staff were friendly and efficient Treatment was painless Very content with how my appointment went
Visited September 2024
Review titled Apex Medical Centre
Replied on 27 September 2024
Hi Bernie, Thank you for taking the time to leave such a positive review. We are always looking at ways to improve our service, so leaving your name which will allow me to call you to discuss how we can achieve 5 stars next time. Many thanks and kind regards Hayley
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Review titled great doctors surgery
Rated 5 stars out of 5
by dave - Posted on 19 August 2024
Dr Grace has to be the best GP i have had she showed so much care treating my foot and sorting out a hospital scan for me She was very busy but gave me 30 mins of her time she is so thorough and to me her opinion matters Thank you Dr Grace
Visited August 2024
Review titled Apex Medical Centre
Replied on 22 August 2024
Dear Dave, what a joyful review to read! Thank you so much for taking the time to write it. I have shared your comments with all of the team and given Dr Grace her own copy. She has asked me to pass on her personal thanks. Kind regards, Hayley
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Review titled Excellent service
Rated 5 stars out of 5
by Anonymous - Posted on 23 May 2024
I have had to phone on two occasions in a week to request a doctors appointment due to nature of illness and medications. On both occasions the receptionist was extremely helpful and able to give me an appointment on both days. I have never been able to fault this surgery and have been with them for approximately 30 plus years. I have always found the staff friendly and helpful.😊
Visited May 2024
Review titled Apex Medical Centre
Replied on 31 May 2024
Dear Patient, thank you very much for such a glowing review, which I will share with the team. Our culture at Apex is to remain positive, approachable, caring and helpful, so I am delighted that your review recognises this. Thank you Hayley
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Review titled Helpful clinician
Rated 4 stars out of 5
by Anonymous - Posted on 19 April 2024
Clinician was very thorough, treated me with respect, listened to my issues, followed up in my concerns.
Visited April 2024
Review titled Apex Medical Centre
Replied on 30 April 2024
Dear Patient, thank you very much for your very kind and positive review. Thank you also for taking the time to leave a review. Kind regards Hayley
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Review titled Great practice.
Rated 5 stars out of 5
by Anonymous - Posted on 03 October 2023
Was able to give me full mobility in my shoulder after I broke it, I was sure this wasn’t possible however through a manipulation technique I feel brand new. Would highly recommend.
Visited October 2023
Review titled Apex Medical Centre
Replied on 13 October 2023
Dear Patient, we couldn't be happier when reading your review. Manav is our physio, based at the surgery. I will be sure to pass on your review to him. Kind regards Hayley
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Review titled Great practice
Rated 4 stars out of 5
by David Lewis - Posted on 03 October 2023
Today I visited the apex surgery for a appointment with the physio and this is my second visit. I was very impressed with the physio he was happy and has made a great improvement to my injury in only two appointments. I was suffering with a lot of arthritic pain which the hospital specialist said there was nothing further he could do. Well done apex for providing this service.
Visited October 2023
Review titled Apex Medical Centre
Replied on 13 October 2023
Dear David, Manav is a superstar physio and a great addition to our team. We are so pleased to read he has made a difference for you. Kind regards Hayley
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Review titled covid and flu jabs
Rated 5 stars out of 5
by Robert Sear - Posted on 12 October 2023
like clockwork, arrived on time, straight in, had the jabs and out again inside a couple of minutes. fantastic service
Visited October 2023
Review titled Apex Medical Centre
Replied on 13 October 2023
Dear Robert, as a surgery, we look forward to running the vaccination clinics. It enables us to engage with patients, put faces to names, introduce ourselves etc etc. However, the organisation required prior to the actual clinic is immense. So when clinics run as smoothly as they did this year, it makes all the hard work worthwhile. Thank you for leaving a review and awarding us 5 stars. Kind regards Hayley
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Review titled Vaccination Experience
Rated 4 stars out of 5
by Anonymous - Posted on 03 October 2023
Just had my Covid jab. Was booked to have Flu and Covid at the same time but had second thoughts. Asked nurse if I could just have the Covid and rebook for Flu the following week. She was so pleasant and helpful. Didn't make me feel I was being awkward. Rebooked at reception within a minute. My Vaccination appointment was on time. Lady ticking us off her list was friendly. Didn't feel the needle! No waiting. In and out. Felt lucky!
Visited October 2023
Review titled Apex Medical Centre
Replied on 13 October 2023
Dear Patient. What a great review! Thank you very much. I will ensure it is shared with the whole team. Look forward to seeing you at next years clinic Kind regards Hayley
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Review titled Excellent efficiency
Rated 5 stars out of 5
by Jane Poynter - Posted on 25 September 2023
Flu/covid clinic excellent, no queues, met, greeted and directed, super efficient, jabs done within minutes 😊
Visited September 2023
Review titled Apex Medical Centre
Replied on 25 September 2023
Dear Jane, thank you leaving such a positive review. With over 2000 patients to vaccinate, a huge amount of preparation and planning goes into the clinics. I am delighted that they have/are running so well. Kind regards Hayley