Ashford Medical Partnership
Bentley Road, Willesborough, Ashford, TN24 0HZContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Competent, professional and caring
Rated 5 stars out of 5
by Pauline Bisgrove - Posted on 12 January 2023
Was treated with respect and kindness. After 3 months of A& E visits . Many phone calls and numerous courses of antibiotics. On Thursday 05.01.2023 I saw one of your doctors at St Sephens who diagnosed what the problem was. A week later I am a lot better. In the long I believe he has saved my life. He was the oppitomy of the NHS.
Visited January 2023
Ashford Medical Partnership has not yet replied.
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Review titled Terribleservice
Rated 1 star out of 5
by Dave tomey - Posted on 21 January 2023
This must be the worst surgery I have ever delt with I called every day for 3 weeks and every day was told there was not any appointments available although I have heart complaint all they the receptionist keeps saying is if you think you have an emergency go to A and E Absalutly the worst surgery I have ever been with so if I was you I would in my opinion give this surgery a wide berth no help what so ever all you get is sorry all the appointments have gone !!!!
Visited January 2023
Ashford Medical Partnership has not yet replied.
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Review titled Massive issues for patients handling
Rated 1 star out of 5
by Anonymous - Posted on 15 December 2022
The past few months have been very disappointing. A year long treatment interrupted because suddenly the prescribing team felt like it (not life threatening ). Getting a child to be seen went from a difficult task to a complete impossibility. The surgery cannot manage the volume of patients they have, yet still allow more to be enrolled. The surgery cannot triage the calls at all. Why is there a receptionist? They make bold claims for the opened hours on their sites, which I have never found to be matched with reality. I would like to know how many patients are seen by each GP per day. As for the GP, I have been less and less impressed as the years went by. We are leaving this surgery because the quality of care is just not acceptable anymore.
Visited December 2022
Ashford Medical Partnership has not yet replied.