Ashley Centre Surgery
Windsor Court, 9A Ashley Road, Epsom, KT18 5AQContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Only email contact allowed and email service always down!
Rated 2 stars out of 5
by Gerald Law - Posted on 12 March 2025
Th surgery wants its customers to contact it via email but the system is constantly down. Each day it says the service will be back up at 1pm the next day, and each day it is not. There is no way to contact the service. And email have to be sent real time- that is, they will not let you email them outside of office hours. It is impossible to contact the surgery.
Visited March 2025
Ashley Centre Surgery has not yet replied.
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Review titled Great Service
Rated 5 stars out of 5
by Anonymous - Posted on 19 March 2025
When I visited the surgery this afternoon, the lady at the reception was very helpful and friendly. She was more than happy to serve me without rushing. I thought it was great and much appreciated. Thank you.
Visited March 2025
Ashley Centre Surgery has not yet replied.
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Review titled Super helpful
Rated 5 stars out of 5
by Dominic Malins - Posted on 12 February 2025
The reception staff were super helpful in rearranging my appointment at the last moment as I was stuck on a train. The nurse was very knowledgeable and reassuring in the actual appointment. Much appreciated
Visited February 2025
Ashley Centre Surgery has not yet replied.
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Review titled Extremely Helpful Practise
Rated 5 stars out of 5
by Georgina Henlan - Posted on 28 February 2025
I asked for help with a referral for my youngest son. Once again I have been so happy with the kind and extremely helpful Dr's and staff at my practise. They are always so prompt to respond and help with my request quickly and efficiently. Many thanks
Visited February 2025
Ashley Centre Surgery has not yet replied.
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Review titled Excellent service
Rated 5 stars out of 5
by Juliet Patel - Posted on 28 February 2025
Having booked to see the practice nurse to check some symptoms, she examined me (excellent manner), and then checked with the doctor on duty, who immediately contacted the (presumably off-duty) practice expert about my needs. He phoned me to explain his diagnosis and recommended a course of action (via NHS hospital) which got the treatment I needed in the quickest time. He took time to carefully explain his diagnosis and pros and cons of action/inaction. I feel I was listened to by all staff concerned and given plenty of information and am grateful for their speedy intervention.
Visited February 2025
Ashley Centre Surgery has not yet replied.
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Review titled Great experience
Rated 5 stars out of 5
by Anonymous - Posted on 04 December 2024
As good as GP visits with your 2.5 year old son can go, this one was absolutely amazing example of knowledge and organisation. We have been there on Monday 2nd just after 9:30pm. My son got an appointment 30 minutes after my call to 111. Doctor has diagnosed croup with no time, gave me directions to the late open pharmacy where I could buy perfectly matched medication. Thanks to that, my son felt much better in the very morning. Can't be thankful any more!
Visited December 2024
Ashley Centre Surgery has not yet replied.
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Review titled Great Practice
Rated 5 stars out of 5
by Anonymous - Posted on 29 October 2024
Really quick and effective with giving me an appointment. Was rang a few hours after I put in an appointment request and then the medication was at my pharmacy by the end of the day.
Visited October 2024
Ashley Centre Surgery has not yet replied.
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Review titled Great ear suction service
Rated 4 stars out of 5
by Anonymous - Posted on 11 October 2024
Fantastic - at 77, I can now hear normally again with no hearing aids. All carried out by very understanding doctor.
Visited October 2024
Ashley Centre Surgery has not yet replied.
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Review titled Reassured
Rated 5 stars out of 5
by Anonymous - Posted on 23 September 2024
Was given a face to face with very nice new doctor last week, who I had not seen before. He was very helpful and explained in detail when I asked about my symptoms and referred me to a specialist. He didn’t rush me out of the door and was very kind and patient.
Visited September 2024
Ashley Centre Surgery has not yet replied.
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Review titled Really efficient and friendly
Rated 5 stars out of 5
by John M - Posted on 18 September 2024
The new booking and contact systems at the Ashley Centre Surgery are excellent. The whole process is now seamless, the response times are rapid with clear time frames laid out alongside action, future appointments and full written diagnosis detailed in the NHS App. Personally I have had great contact with doctors and in fact all staff members who I have found to be friendly, efficient and very focused on moving things forward. I have an issue that requires a fair amount of investigation and what has really impressed me is the number of tests and checks being carried out with nothing left to chance. The whole process has been impressively thorough.
Visited September 2024
Ashley Centre Surgery has not yet replied.