Ashton Medical Group
Chapel Street, Ashton-under-Lyne, OL6 6EWContact details and opening times
Patient ratings and reviews
Leave a review
Help others by sharing your thoughts and experiences about Ashton Medical Group.
Reviews
-
Review titled Prompt Service
Rated 4 stars out of 5
by MR M HIPKIN - Posted on 15 November 2023
After making an online enquiry I was contacted by phone on the same day and was seen by a GP the following morning. Good service!
Visited November 2023
Review titled Ashton Medical Group
Replied on 15 December 2023
Dear Mr Hipkin Thank you so much for sharing your positive experience with us! We're delighted to hear that our team was able to promptly respond to your online inquiry, ensuring you were contacted by phone on the same day. It's fantastic that you were able to see one of our GPs the following morning. We understand the importance of timely and efficient service when it comes to healthcare, and we're thrilled that we could meet your needs. Your feedback is greatly appreciated, and it serves as motivation for us to continue providing high-quality and prompt care. Kind Regards Chris Hayhurst Assistant practice manager
-
Review titled Lovely Doctor
Rated 4 stars out of 5
by Andrew Gilliver - Posted on 06 October 2023
Very good experience with a GP who I’d never met before. Great telephone manner before my appointment and very thorough and reassuring during my check up. So important when doctors have a pleasant and personable nature. Dr chatted to my partner too and we both felt all our questions were dealt with.
Visited October 2023
Review titled Ashton Medical Group
Replied on 10 October 2023
Dear Mr Gilliver, Thank you for taking the time to leave your feedback, this is really helpful as it gives us a view point from our patients perspective, we are delighted to see that you have had a positive experience. I will be sure to forward your feedback onto our team who will be delighted to hear this. Kind regards, Mr C Hayhurst Assistant Practice Manager
-
Review titled Great Practice
Rated 5 stars out of 5
by Andrew Duffield - Posted on 09 October 2023
Made an online consult request on Friday am. I had a call from a GP Friday pm after they’d reviewed my request and had decided to prioritise the request. Really helpful and practical GP and the prescription was at the pharmacy by the time I got there. Could not ask for anything better.
Visited October 2023
Review titled Ashton Medical Group
Replied on 10 October 2023
Dear Mr Duffield Many thanks for your kind words and taking your time to leave feedback, we really appreciate it and are happy to see you found our system effective and received the care you needed. I will be sure to forward your feedback onto our team who will be delighted to hear this. Kind regards, Mr C Hayhurst Assistant Practice Manager
-
Review titled Friendly practise
Rated 4 stars out of 5
by Mrs Sheila Fogg - Posted on 19 October 2023
I have always found the staff very friendly especially the nurses who I have found always put you at ease. The only difficulty I gave is using the online forms for appointments but I must say the staff have been a great help.
Visited October 2023
Review titled Ashton Medical Group
Replied on 20 October 2023
Mrs Fogg, Thank you for taking the time to leave such positive comments and please be assured we are continually reviewing our services including our online consultations with the hope of making its more patient friendly. Thank you once again Kind Regards Mr C Hayhurst Assistant practice manager
-
Review titled Great on line submission service
Rated 5 stars out of 5
by Guy - Posted on 26 October 2023
Each time I’ve used the on- line submission facility I’ve had a speedy and positive response. E.g.: this morning I submitted one and received a reply in about an hour which answered my query - great service. My wife uses a different GP’s surgery- they don’t have the on-line consultation facility and the service they provide is very poor. Keep up the good work AMG!
Visited October 2023
Review titled Ashton Medical Group
Replied on 07 November 2023
Dear Patient, Thank you for taking the time to leave your feedback, this is really helpful as it gives us a view point from our patients perspective, we are delighted to see that you have had a positive experience. I will be sure to forward your feedback onto our team who will be delighted to hear this. Kind regards, Mr C Hayhurst Assistant Practice Manager
-
Review titled Excellent care
Rated 5 stars out of 5
by Lianne - Posted on 11 October 2023
The doctor took the time to really listen to my concerns and to help me with my symptoms. I’ve since had a follow up and again the care has been great. I now have a plan after all the necessary referrals were made and feel supported on the right track
Visited October 2023
Review titled Ashton Medical Group
Replied on 07 November 2023
Dear Lianne, Thank you for taking the time to write your feedback, we are delighted that you had a positive experience with our surgery and feel listened to in relation to your care. I will pass this on to our team who will be delighted. Kind Regards Mr C Hayhurst Assistant practice manager
-
Review titled Great nurses
Rated 5 stars out of 5
by Paul Taylor - Posted on 11 October 2023
I have been having appointments with one nurse who has been very helpful, caring, informative & professional. Today I saw her colleague who was just as helpful & caring. I feel better & have some peace of mind that I’m being cared for & will use some of the tips to look after myself better.
Visited October 2023
Review titled Ashton Medical Group
Replied on 07 November 2023
Dear Mr Taylor, Thank you for taking the time to let us know of your positive experiences at the practice and your care with our nurse team, we as a practice are delighted to see that you are receiving helpful, caring and professional care. I will pass this onto the team. Thank you again. Kind Regards Mr C Hayhurst Assistant Practice Manager
-
Review titled Booking appointment
Rated 2 stars out of 5
by David mycroft - Posted on 01 November 2023
I applied for a appointment on Thursday 26th October. I'm still waiting for a response today 1st November. I am not happy. I intend to phone the surgery even though I've been told you can't make appointments eccept on the website.
Visited October 2023
Review titled Ashton Medical Group
Replied on 03 November 2023
Dear Mr Mycroft, Thank you for contacting us in relation to the online form, however when looking at your record it shows we have replied to you please check your own email account or call the surgery. Kind Regards Mr C Hayhurst Assistant Practice manager
-
Review titled A caring practice
Rated 5 stars out of 5
by Linda - Posted on 05 October 2023
I recently had a suspected mini stroke. I have been waiting for a scan and spoke to the gp today who is chasing this up for me. The staff and doctors here have so much empathy. They are brilliant I have had brilliant treatment for many years at this practice I can't praise them highly enough. They are amazing and truly care.
Visited October 2023
Review titled Ashton Medical Group
Replied on 10 October 2023
Dear Linda Many thanks for your kind words and taking your time to leave feedback, we really appreciate it. We are sorry to hear of your recent health but will continue to do our upmost for you, as we do for all our patients. I will be sure to forward your feedback onto our team who will be delighted to hear this and will continue to give the care and understanding that we pride ourselves on. Kind regards, Mr C Hayhurst Assistant Practice Manager
-
Review titled Swift response
Rated 5 stars out of 5
by Anonymous - Posted on 09 October 2023
I got dealt with swiftly and promptly, they were a major help and couldn't thank them enough they listened properly and engaged to get all information needed quickly and efficiently to help resolve my issues
Visited October 2023
Review titled Ashton Medical Group
Replied on 10 October 2023
Many thanks for your kind words and taking your time to leave feedback, we really appreciate it. I will be sure to forward your feedback onto our team who will be delighted to hear this. Kind regards, Mr C Hayhurst Assistant Practice Manager