Aspen Medical Practice
Aspen Centre, Horton Road, Gloucester, Gloucestershire, GL1 3PXContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Totally let down by the prescription team.
Rated 1 star out of 5
by Pharmacists are shocking! - Posted on 12 December 2024
I have to say, I usually have nothing but praise for the practice, but the prescriptions team lack total empathy. I recently suffered a bad flu virus and was unable to pick my medication up until a few days later. Well, the prescription line at the practice gave them the go ahead to throw them away in front of my face! They also promised they would text me their decision, as taking those tablets included my few that I have worked on so that I am not stuck to the day I have to take them, surely everyone has a few extra tablets they have gone without to protect themselves when things go wrong, as they often do! This has totally disrupted my life, I am a busy Grandmother supporting my daughter with childcare whilst she is in her final few weeks of her Nursing degree.
Visited December 2024
Review titled Aspen Medical Practice
Replied on 12 December 2024
Dear Patient, Thank you very much for your feedback, we are really sorry to hear you had a negative experience. If you wish for us to look into this for you, please fill out a feedback form on our website https://aspenmedicalpractice.nhs.uk/services/managing-your-health-online/online-forms/feedback/ and we will investigate this further. Best wishes, Aspen Medical Practice
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Review titled Great service
Rated 4 stars out of 5
by Chris grendall - Posted on 05 December 2024
I have some blood taken and the nurses were amazing kind and supportive, it was painless and until have blood taken at aspen it’s always felt painful and in welcoming so many thanks to the aspen nurses
Visited December 2024
Aspen Medical Practice has not yet replied.
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Review titled Best blood test ever
Rated 5 stars out of 5
by Peter Tidmarsh - Posted on 01 November 2024
Blood test. No pain at all. Very clean insertion. Had many blood tests over the years and the last two with the nurse at Aspen have been amazing. Thanks!
Visited November 2024
Review titled Aspen Medical Practice
Replied on 01 November 2024
Dear Peter, Thank you very much for such kind feedback, we are so glad to hear your blood test went so well! We have passed this onto the Nurse. Best wishes, Aspen Medical Practice
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Review titled Blood test
Rated 4 stars out of 5
by Tyler - Posted on 15 November 2024
Very short and sweet, the nurse was great didn’t have any pain. Was in and out within 5 mins, would highly recommend the nurse I had
Visited November 2024
Review titled Aspen Medical Practice
Replied on 15 November 2024
Dear Tyler, Thank you for taking the time to share some positive feedback, we really appreciate it. We have passed your kind words onto the nurse you saw. Best wishes, Aspen Medical Practice
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Review titled Blood samples.
Rated 4 stars out of 5
by Helen Gittings - Posted on 24 October 2024
When giving blood today she is very kind and friendly when taking my blood samples. Always gentle and caring. Receptionist was helpful with the answers to my questions. I have to wait for a reply to my request for access to my personal health records.
Visited October 2024
Review titled Aspen Medical Practice
Replied on 31 October 2024
Dear Helen, Thank you for sharing such lovely feedback. We are so glad to hear you had a positive experience with having your blood taken. Please let us know if you are still having trouble accessing your medical records and we will try to rectify this for you. Best wishes, Aspen Medical Practice
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Review titled Wonderful practice
Rated 5 stars out of 5
by Samuel Soyomi - Posted on 30 October 2024
I had a session this evening on prediabetic exposure , what type of food that increases blood sugar and how to regulate sugar in the blood, it was so interesting and educative.
Visited October 2024
Review titled Aspen Medical Practice
Replied on 31 October 2024
Dear Samuel, Thank you for taking the time to share your positive experience at the Diabetes Group Sessions. We will ensure this feedback is passed onto the team. Best wishes, Aspen Medical Practice
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Review titled Diabetic awareness
Rated 5 stars out of 5
by Anonymous - Posted on 30 October 2024
This program is an eye opener, though I was a bit aware of how excess sugar can negatively affect our health. I have been consuming much of what am not supposed to be eating until this great enlightenment. The health education was simply, concise and easily understood which will really prevent me from taking excessive carbohydrate and incorporate protein and fats in my diet to promote my wellbeing. I really learned what needed to be learnt from the health program and I wish this can be a campaign to educate and encourage others to eat healthy foods and to let citizens know the dangers of eating unhealthy foods and it’s implications on their health.
Visited October 2024
Review titled Aspen Medical Practice
Replied on 31 October 2024
Dear Patient, Thank you for taking the time to share your positive experience at our Diabetes Group Sessions. We are really glad you found the information was easy to understand, this feedback has been passed onto our Diabetes Team. Best wishes, Aspen Medical Practice
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Review titled Bloods
Rated 5 stars out of 5
by Helena Ciereszko Dodwell - Posted on 04 October 2024
Went in to have bloods taken for my annual review. I have a phobia about blood. The lady took blood from me very well without me fainting.
Visited October 2024
Review titled Aspen Medical Practice
Replied on 04 October 2024
Hi Helena, Thank you for taking this time to share feedback. We are so glad to hear the clinician made you feel at ease during your blood test. We will ensure this is passed on. Best wishes, Aspen Medical Practice
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Review titled All round Service
Rated 5 stars out of 5
by Martin Taylor - Posted on 30 October 2024
I attended part 1 of a Diabetic Course tonight 30/10/24 and found the evening very friendly and informative in a pleasant setting and an excellent presentation. Many thanks and after being somewhat apprehensive about it I’m looking forward to attending part 2. Also during October I have had both my Covid and flu vaccinations which both went smoothly and whilst at these appointments the receptionist sorted out a query I had and booked me a clinician appointment regarding my request.
Visited October 2024
Review titled Aspen Medical Practice
Replied on 31 October 2024
Dear Martin, Thank you for taking the time to share such kind feedback. We are so glad you had a good experience at both our Diabetes Group Sessions and our Covid and Flu Clinic. We have passed this feedback onto all of our staff. Best wishes, Aspen Medical Practice
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Review titled Great service from the nurse
Rated 4 stars out of 5
by Robbo - Posted on 03 September 2024
I had an appointment with the nurse. It was very successful both in terms of the medical outcome, and the overall experience which was both friendly and professional. The nurse was busy but still took the time to let me know everything I needed to know whilst guiding me through the medical process. And being so friendly ensured I was relaxed and able to get the most out of the appointment.
Visited September 2024
Review titled Aspen Medical Practice
Replied on 05 September 2024
Dear Robbo, Thank you very much for the kind feedback, we are so grateful you took the time to share this. We will ensure this is passed onto the clinician involved. Best wishes, Aspen Medical Practice