Axbridge Surgery
The Surgery, Houlgate Way, Axbridge, Somerset, BS26 2BJContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Efficient practice
Rated 5 stars out of 5
by Roger Marshall - Posted on 11 March 2025
Appointment on time as usual with efficient friendly staff. Always a text the day before reminding me of my appointment.
Visited March 2025
Review titled Axbridge Surgery
Replied on 11 March 2025
Running an efficient, friendly Practice - thank you, that is our aim and wonderful to see recognised in your review. Celia Townend Practice Manager
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Review titled Regular blood test
Rated 5 stars out of 5
by Anonymous - Posted on 06 March 2025
Went for regular psa blood test, and the nurse suggested I have my annual review at the same time, saving having to go back again.
Visited March 2025
Review titled Axbridge Surgery
Replied on 06 March 2025
We are pleased to hear that your appointment was so efficient and that we saved you having to return to us another day. Celia Townend Practice Manager
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Review titled Good experience
Rated 5 stars out of 5
by Christopher Mulliss - Posted on 05 March 2025
Visit for blood test sample. Person was friendly. Had to try both arms to get sample. Person apologised. Was completed relatively quickly and applied a small dressing over both points.
Visited March 2025
Review titled Axbridge Surgery
Replied on 05 March 2025
Thank you for posting your review, taking blood can be a challenging task! Celia Townend Practice Manager
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Review titled Friendly
Rated 5 stars out of 5
by Sandra Barry - Posted on 04 March 2025
I attended for a blood test yesterday I was treated courteously and professionally by the individual. My appointment was on time. Procedure was explained and was uncomplicated and painless. Individual was friendly and helpful. Thankyou
Visited March 2025
Review titled Axbridge Surgery
Replied on 04 March 2025
Thank you for your most comprehensive review that covers, so positively, all the important requirements of excellent patient care. Celia Townend Practice Manager
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Review titled So helpful
Rated 5 stars out of 5
by Anonymous - Posted on 06 March 2025
I have recently moved to the area & I have found both Wedmore & Axbridge to be excellent surgeries. Everyone I have met or spoken with have been so cheerful, helpful & professional. I am very happy with services provided. I had visited Axbridge for a blood test. I felt relaxed & well I'm formed with the process. Making a follow-up appointment was a breeze.
Visited February 2025
Review titled Axbridge Surgery
Replied on 06 March 2025
Our team were thrilled to read your review. This is what we aim for in every interaction we have with patients. Thank you Celia Townend Practice Manager
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Review titled 5 star service from all concerned
Rated 5 stars out of 5
by Carole - Posted on 28 February 2025
Hi Team. I recently had surgery ar Weston General with Somerset surgical Services,I’ve had several of these operations and have 5 to go) on my leg to remove Basal cell with disposable stitches. Unfortunately it didn’t heal and it became very infected, I left it too long to get it seen to! So on 24th March at 4.30 I called into surgery. I relayed My take to the superb receptionist who instructed me to sen photos on the link she had sent, Just in case I couldn’t get help, I went to see Pharmacist as he could confirm it was infected, so I dashed home sent 2 photos to Wonderful Paramedic with in 15mins, he rang confirmed b infection and was sending prescription to the Pharmacy as we were speaking and advised must collect it that night. Back down to Pharmacy and prescription was ready to go. So, within an hour, I had seen reception, seen Pharmacist, spoke to Paramedic, had prescription sent to Pharmacy and I’m picking it up within that time scale!! I believe you all saved me from becoming very ill. I saw nurse today who confirmed wound is healing nicely - thanks to you all. I have been with your surgery for a million years and have appreciated the superb level of care given. It’s a massive thank you from me. Best regards Carole Knowles
Visited February 2025
Review titled Axbridge Surgery
Replied on 03 March 2025
Our team were thrilled to read your review, which covers many a department here - thank you for complementing us on your superb care and we are pleased your wound is healing nicely. Celia Townend Practice Manager
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Review titled Friendly & efficient
Rated 5 stars out of 5
by Anonymous - Posted on 28 February 2025
Following earlier face to face with GP at Axbridge, attended follow up blood test appointment at Wedmore. All very friendly, pleasant and efficient. Thank you.
Visited February 2025
Review titled Axbridge Surgery
Replied on 03 March 2025
Thank you for taking the time to leave such a positive review - a pleasure to read and shows good utilisation of both our sites. Celia Townend Practice Manager
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Review titled First class service.
Rated 5 stars out of 5
by Ian - Posted on 06 February 2025
From the first contact by phone to the consultation 2hrs later. Unable to fault anything. Thank you so much. Keep up the good work. Ian.
Visited February 2025
Review titled Axbridge Surgery
Replied on 06 February 2025
It was a delight to be able to relay this positive review to our team here. Thank you Celia Townend Practice Manager
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Review titled So fortunate to be in their practice
Rated 5 stars out of 5
by Anonymous - Posted on 17 February 2025
Always treated with respect and kindness. Always courteous and willing to listen. Very thorough in any examinations and very gentle. When having a blood test recently another problem was spotted and acted upon.
Visited February 2025
Review titled Axbridge Surgery
Replied on 17 February 2025
Respect and kindness is pivotal to our ethos here, as we understand the necessity of this, as all staff here are indeed patients themselves (at Practices elsewhere). We are pleased to hear that you felt listened to and were treated courteously. Celia Townend Practice Manager
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Review titled Friendly service
Rated 5 stars out of 5
by Alison Alen - Posted on 18 February 2025
I was caught in traffic so phone to say I would be late for my appointment. The receptionist was very reassuring and said not to worry and they would see me when I arrived. The hca was lovely when I explained why I was late and made me feel at ease. Thank you
Visited February 2025
Review titled Axbridge Surgery
Replied on 18 February 2025
I am pleased, in this instance, that we could accommodate you being late for your appointment, as I know that we cannot always due to inconveniencing other patients. Thank you for taking the time to leave your review, it is appreciated. Celia Townend Practice Manager