Balmore Park Surgery
59A Hemdean Road, Caversham, Reading, Berkshire, RG4 7SSContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled excellent
Rated 5 stars out of 5
by Anonymous - Posted on 29 July 2022
Able to see the Doctor I wanted within reasonable time. Happy with meeting. Got the tablets required next morning.
Visited July 2022
Review titled Balmore Park Surgery
Replied on 10 August 2022
Dear Patient, I am pleased to hear that we provided the service that you needed. Yours sincerely Andrea McFarlane Practice Manager
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Review titled Poor communication causing numerous issues
Rated 3 stars out of 5
by Patient 101 - Posted on 05 July 2022
More often than not this surgery does not correctly issue prescriptions. They take an inordinate period of time to process them and then they are wrong OR when you get to the pharmacy, simply not there. You’re sent back to the surgery reception and the receptionist invariably treats you like a pariah! It’s happened so many times now that I plan in an afternoon just to collect a prescription — before that if there is a call required I have to factor in more time. It is highly inefficient and if a business were to act like this it would soon go under. Not good enough!
Visited July 2022
Review titled Balmore Park Surgery
Replied on 10 August 2022
Dear Patient, unfortunately you have not provided your name so I am unable to comment on your specific case. If you would like to contact us via our website I will be very pleased to look in to what has gone wrong. Yours sincerely Andrea McFarlane Practice Manager