Banbury Cross Health Centre
South Bar House, 6 Oxford Road, Banbury, OX16 9ADContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Excellent Patient Care
Rated 5 stars out of 5
by Paul Shorten - Posted on 20 April 2025
Attended for my Covid vac and found all the staff friendly efficient and knowledgeable . The surgery keeps in touch and provides good guidance on ongoing care and preventive medicine.
Visited April 2025
Banbury Cross Health Centre has not yet replied.
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Review titled Excellent practice
Rated 5 stars out of 5
by Karen Hill - Posted on 07 April 2025
All staff and doctors very kind and helpfull,never feel like your wasting there time.on doctor advice i went to a+e and had a few days in the jr . so many thanks to all.
Visited April 2025
Banbury Cross Health Centre has not yet replied.
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Review titled GPs that just get it!
Rated 5 stars out of 5
by Mrs Stacey Nulty - Posted on 10 April 2025
I brought my adult son in today. He has autism and additional needs. The Dr was outstanding and managed to assess and manage a very complex situation. As parents of a young person with additional needs, we have often come up against professionals who think they know our son but get it totally wrong (through no fault of their own as they haven't spent time with him), but the Dr evaluated information efficiently, assessed the main issues and supported us all with new outcomes. Sometimes, autism can be a very dark place, but knowing that GPs at this practice have our backs, and adopt the right approach (without knowing what that is!) is a huge comfort to us. It also helps elevate stress in the future when our son may need additional support for other reasons. Thank you!
Visited April 2025
Banbury Cross Health Centre has not yet replied.
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Review titled Great service
Rated 5 stars out of 5
by Sarah Heath - Posted on 07 April 2025
I visited today, and saw a physiotherapist. I rarely visit the doctors, but an ongoing issues needs to be treated. I was listened too and felt very satisfied with the face to face appointment.
Visited April 2025
Banbury Cross Health Centre has not yet replied.
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Review titled Excellent care
Rated 5 stars out of 5
by Jacqueline Rogers - Posted on 21 April 2025
Check in was simple. Seen in good time by a lovely Nurse who carried out the treatment with care. All Staff friendly and helpful. Thank you
Visited April 2025
Banbury Cross Health Centre has not yet replied.
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Review titled my family appointments
Rated 5 stars out of 5
by Zilola Holland - Posted on 12 April 2025
Every one has been so nice last 3 years! All of our family visits Dr nurse and physiotherapist disks all have been very helpful and we are all have a good experience. I will recommend to anyone. Many thanks
Visited April 2025
Banbury Cross Health Centre has not yet replied.
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Review titled Friendly and professional
Rated 5 stars out of 5
by Auntie B - Posted on 17 April 2025
Had a mental health face to face appointment after being housebound for many years. The receptionist was friendly, noticed my anxiety, and explained things well. The doctor was kind, supportive, asked all the right questions, and was friendly enough to not seem purely clinical and cold. Very appreciative of everyone who helped me during what could have been a horrid experience. Clean waiting rooms, very very positive
Visited April 2025
Banbury Cross Health Centre has not yet replied.
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Review titled Good practice
Rated 5 stars out of 5
by Vaibhav - Posted on 15 April 2025
I just moved to this practice & till now my experience has been great. Great features like Online messaging, Appointment booking, cleaniness, great & helpful staff. I have recently visited for my Dpt booster injection & the Nurse brief me about it, explained the normal effects of it & mentioned nothing to worry but you can contact us if needed. She was gentle & quick. So received an excellent service.
Visited April 2025
Banbury Cross Health Centre has not yet replied.
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Review titled Practise needs improvement
Rated 2 stars out of 5
by Anthony Bleach - Posted on 14 March 2025
I know the practise needs improving it needs more people on the reception better access to make appointment better parking Better entrance and exit.more people at the pharmacy. If there was a situation requiring emergency vehicles they would find it difficult to get whrre the are needed
Visited March 2025
Review titled Banbury Cross Health Centre
Replied on 20 March 2025
Dear Anthony, Thank you for taking the time to leave your review. I am sorry to note your comments. If you want to make any suggestions on how we can improve, please do get in touch with us directly. Our direct email address is feedback.bchc@nhs.net We all work incredibly hard and share your frustrations. I’m really sorry that it appears that you experienced these frustrations- we are continually working on anything that we can to make the patient experience better. The car park is run by our landlords and so unfortunately out of our control. The pharmacy is completely separate to us, so again not much we can do about that, sorry. We do have designated ambulance bays right outside the entrance - it's quite challenging to stop people parking there or 'just dropping off' or 'popping to the pharmacy'. Any suggestions would be appreciated though. All feedback, positive or otherwise, is extremely valuable, so we do appreciate you expressing your concerns. Kindest thanks again James Business Support Manager on behalf of the Practice BCHC
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Review titled Efficient Treatment
Rated 5 stars out of 5
by Fiona Penhallurick - Posted on 31 March 2025
Just wanted to say a big thank you to the Doctor and Triage/Reception Team for my very rapid appointment and referral regarding my breast scare.
Visited March 2025
Banbury Cross Health Centre has not yet replied.