Barking Medical Group Practice
130 Upney Lane, Barking, Essex, IG11 9LTContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Great Practice
Rated 5 stars out of 5
by Sharon - Posted on 29 May 2024
I had an appointment with the HCA at Orchards for my diabetic check up. She was extremely good. Very professional. She knows what she is doing. She answered all my questions
Visited April 2024
Review titled Barking Medical Group Practice
Replied on 28 June 2024
Dear Sharon, Many thanks for your feedback and kind words of appreciation. Your feedback will be shared with her and the team. Regards, Dr R
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Review titled Good practice depending on the GP you get to see
Rated 4 stars out of 5
by Anonymous - Posted on 10 March 2024
My experience with this surgery varies quite widely depending on which GP I am fortunate to have an appointment with. My last appointment was really, really good and I am feeling very positive after seeing this particular GP. They really took their time in explaining things very clearly to me. I had questions about future options and they were very patient in explaining all the pros and cons of each option. I wasn't made to feel like a nuisance or a fool which has unfortunately happened in some previous cases. I really, really hope this particular GP is not a locum and is permanently based with this surgery because they are really good. I assume all GPs have a standard level of medical knowledge. However the difference between a GP and a very good GP is patience and empathy. Unfortunately, good GPs are like gold dust. - but I was lucky for once! I didn't get the result I was hoping for, but the GP explained what the next steps were. It did not feel judgemental or preach-y. As a result, I have really taken to heart what they have recommended and started to actively think and do things as the GP recommended.
Visited March 2024
Review titled Barking Medical Group Practice
Replied on 14 March 2024
Dear Patient, Many thanks for taking time for the feedback We take your points on board and we are glad that you felt listened to and appreciate doctors time and input in your condition. We do try to give same level of care from everyone. Your feedback will be shared with the team for reflection and learning. Many thanks, Dr R
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Review titled Lovely Nurse
Rated 4 stars out of 5
by Anonymous - Posted on 14 March 2024
I was nervous about my appointment but the nurse made me feel at ease with her humor and manner. She was a proper cheerleader and I felt relaxed.
Visited March 2024
Review titled Barking Medical Group Practice
Replied on 14 March 2024
Dear Patient, Many thanks for your feedback and your words of appreciation for our nurse. I am glad that she could make the procedure easier for you. Your feedback will be shared with the team. Regards, Dr R
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Review titled Good doctor
Rated 5 stars out of 5
by Muaadh - Posted on 16 March 2024
Doctor was nice and friendly. She asked me how I got sick and helped me by giving me the right medicine. She was kind. From my 6 year old son
Visited March 2024
Review titled Barking Medical Group Practice
Replied on 21 March 2024
Dear Muaadh, Thanks a lot for your kind words and appreciation I am glad you found the consultation friendly and kind. I hope you are feeling better. Your feedback will be shared with our team. Thanks Dr R
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Review titled The best
Rated 5 stars out of 5
by Agnes - Posted on 30 April 2024
She’s the best. She was done with me Within a short time. I didn’t feel any pain. She’s respectful. I just it
Visited March 2024
Review titled Barking Medical Group Practice
Replied on 03 May 2024
Dear Agnes, Many thanks for taking time to give feedback and thanks for your words of appreciation. Your feedback will be shared with team. Thanks for the encouragement. regards, Dr R
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Review titled Helpful receptionist
Rated 5 stars out of 5
by Sue Chafer - Posted on 23 February 2024
I needed help sorting out my mums repeat prescription. I also needed to change the chemist we use. I needed to get her on the NHS app and register my Lasting power of atoney.. She was so very helpful, polite and patient with my questions.
Visited February 2024
Review titled Barking Medical Group Practice
Replied on 27 February 2024
Dear Sue, Many thanks for taking time for the feedback and your kind words of appreciation. Thanks for recognising reception staff's efforts Your feedback will be shared with the team. regards, Dr R
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Review titled Practice as a whole
Rated 5 stars out of 5
by Nazia Mohammed - Posted on 06 September 2023
Every time I call the surgery and there is a query it is dealt with empathy and understanding . The query is always dealt with proffesionaly and if I am promised a call back I will always get it back for an update. I was very sceptacle about the e-consult service however it has proved me wrong . I always get a text that same morning with either an appointment or a prescription arranged. The receptionists that I have dealt with ( I cant mention their names otherwise i would) are always understanding and effecient . A lot of changes were made after the pandemic and it has taken a little while for accepting the changes but I do believe all the changes that were made were for the patients best interest. The Dr's are all very good too. Well done and thank you all !!!
Visited September 2023
Review titled Barking Medical Group Practice
Replied on 31 October 2023
Dear Ms Mohammed, Many thanks for your kind words of appreciation. We do try out best to improve the services for benefit of patient and it is encouraging to see that you have appreciated our hard work. We continue to strive to do more and better for our patients. Your feedback will be shared with the team. Regards, Dr R
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Review titled Very caring practice
Rated 5 stars out of 5
by ROGER SIMPSON - Posted on 18 September 2023
I am very satisfied with everything the surgery offers and have great confidence in their service Their fixtures, reception and and nursing BBC staff are exemplary.
Visited September 2023
Review titled Barking Medical Group Practice
Replied on 31 October 2023
Dear Mr Simpson, Many thanks for your feedback and kind words of appreciation. Your feedback will be shred with the team. Regards, Dr R
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Review titled Caring Staff
Rated 5 stars out of 5
by Anonymous - Posted on 24 May 2023
Every time I visit this surgery all the staff are very professional caring n helpful Even during busy time staff take their time n listen carefully n try their best to solve the issues with smile on their face and that makes big difference
Visited May 2023
Review titled Barking Medical Group Practice
Replied on 09 June 2023
Dear patient, Thanks for your kind words of appreciation. These do help raise the morale of staff So thanks for acknowledging. Staff do try their best to help. Your feedback will be shared with the team. Thanks Dr R
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Review titled Great service
Rated 5 stars out of 5
by Anonymous - Posted on 23 May 2023
It was amazing, staff was very caring.they treated very well .they listen with patience and helpful to get the treatment right.
Visited May 2023
Review titled Barking Medical Group Practice
Replied on 09 June 2023
Dear Patient, Thanks for your kind words of appreciation. We do value your feedback and it will be shared with our team. Regards, Dr R