Barnby Gate Surgery
50 Barnby Gate, Newark, Nottinghamshire, NG24 1QDContact details and opening times
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Reviews
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Review titled Unacceptable treatment
Rated 3 stars out of 5
by Denise - Posted on 17 July 2023
I phoned up for an appointment and was offered one with the practice nurse who can also prescribe. I declined this and was then given a face to face appointment with a doctor. After waiting for quite some time at the surgery, I enquired re the delay at reception. I was then informed that I no longer had my pre-booked appointment with the doctor, and would have to see the nurse instead. When I complained, the receptionist said 'the nurse can do everything that a doctor can do'! However, the nurse wasn't trained to do the examination needed, so I had to book another appointment. I am so angry at the way that I was treated!
Visited April 2023
Review titled Barnby Gate Surgery
Replied on 20 July 2023
Dear Denise I am sorry that you had this experience, I would like to look at it in more detail so if you would like to contact us with your full name and date of appointment I can find out what went wrong. Please email us on nhsccg.c84009@nhs.net