Beacon Medical Group
Plympton Health Centre, Mudge Way, Plympton, Plymouth, Devon, PL7 1ADContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Easy to find locations
Rated 3 stars out of 5
by Anonymous - Posted on 13 February 2025
As there are many branch practices it was easy to find/park for the appointment. Doctor was helpful and understanding
Visited February 2025
Review titled Beacon Medical Group
Replied on 20 February 2025
Dear Patient, Thank you for taking the time to provide Beacon Medical Group with your feedback on your experience with our services. We appreciate you doing this. Beacon Medical Group aims to provide our patients with the best possible experience at every encounter and we are pleased to learn that you have had such a positive experience. We are actively looking for new members to join our Patient Participation Group (PPG). The PPG contributes ideas feedback and suggestions to the practice to improve patient experience. Please see our website for more information. https://www.beaconmedicalgroup.nhs.uk/health-information/ppg-sign-up/ Beacon Medical Group
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Review titled Fast response
Rated 5 stars out of 5
by Lorraine Byrne - Posted on 20 February 2025
Whilst on holiday in the far east, I had diarrhea, an allergic reaction to food I'd eaten, after consulting ships doctor, blood tests revealed very high levels. Upon returning to uk, I put all this in an econsult. I have been very impressed with the speed and efficiency of the service I have received from my GP, both physically seeing me in the surgery and also arranging all the necessary tests. The blood results were uploaded very quickly to my NHS app and I received a text from the doctor letting me him his initial thoughts. I have received this morning a text from my doctor saying I have a gallstone ans thickening of my gallbladder wall and he recommended me to have another blood test in 2 weeks to check the levels were still coming down. I would like to speak to the doctor, to find out what needs to be done about the gallstone ans thickening gallbladder wall and how I can be tested to find out what I am actually allergic to, so that I can avoid it in future. Apart from this, I have been very impressed with the service I have received. It is much appreciated.
Visited February 2025
Review titled Beacon Medical Group
Replied on 20 February 2025
Dear Lorraine, Thank you for taking the time to provide Beacon Medical Group with your feedback on your experience with our services. We appreciate you doing this. Beacon Medical Group aims to provide our patients with the best possible experience at every encounter and we are pleased to learn that you have had such a positive experience. We are actively looking for new members to join our Patient Participation Group (PPG). The PPG contributes ideas feedback and suggestions to the practice to improve patient experience. Please see our website for more information. https://www.beaconmedicalgroup.nhs.uk/health-information/ppg-sign-up/ Beacon Medical Group
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Review titled Speedy referral following worrying symptoms
Rated 4 stars out of 5
by Anonymous - Posted on 26 February 2025
Referred for two week wait gynae appointment following onset of new problems. From initial e consult I had a telephone call the same day
Visited February 2025
Review titled Beacon Medical Group
Replied on 26 February 2025
Dear Patient Thank you for taking the time to provide Beacon Medical Group with your feedback on your experience with our services. We appreciate you doing this. Beacon Medical Group aims to provide our patients with the best possible experience at every encounter and we are pleased to learn that you have had such a positive experience. We are actively looking for new members to join our Patient Participation Group (PPG). The PPG contributes ideas feedback and suggestions to the practice to improve patient experience. Please see our website for more information. https://www.beaconmedicalgroup.nhs.uk/health-information/ppg-sign-up/ Beacon Medical Group
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Review titled Good experience of GP practice
Rated 5 stars out of 5
by Tim Blackham - Posted on 12 February 2025
I recently used the on line booking service and the provision of providing rrsult feedback and the addition of more medication, the aevice was easy and simple to use, the only part I think which could be speeded up is the return in the response of a consultation between the practice and recipient, the time was 2 weeks in which not great for a response for an appointment which in theory you have no control over, other than that a great service by the practice and all the various practioners doctors and staff.
Visited February 2025
Review titled Beacon Medical Group
Replied on 13 February 2025
Dear Mr Blackham Thank you for taking the time to provide Beacon Medical Group with your feedback on your experience with our services. We appreciate you doing this. Beacon Medical Group aims to provide our patients with the best possible experience at every encounter and we are pleased to learn that you have had such a positive experience. We are actively looking for new members to join our Patient Participation Group (PPG). The PPG contributes ideas feedback and suggestions to the practice to improve patient experience. Please see our website for more information. https://www.beaconmedicalgroup.nhs.uk/health-information/ppg-sign-up/ Beacon Medical Group
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Review titled Great knowledge base
Rated 5 stars out of 5
by Victor - Posted on 26 February 2025
Dr had compassion and empathy. The doctor called checking my condition and showed just right amount of empathy and kindness. Great work I cannot recommend enough.
Visited February 2025
Review titled Beacon Medical Group
Replied on 27 February 2025
Dear Victor, Thank you for taking the time to provide Beacon Medical Group with your feedback on your experience with our services. We appreciate you doing this. Beacon Medical Group aims to provide our patients with the best possible experience at every encounter and we are pleased to learn that you have had such a positive experience. We are actively looking for new members to join our Patient Participation Group (PPG). The PPG contributes ideas feedback and suggestions to the practice to improve patient experience. Please see our website for more information. https://www.beaconmedicalgroup.nhs.uk/health-information/ppg-sign-up/ Beacon Medical Group
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Review titled Poor reception
Rated 2 stars out of 5
by Elaine Boardman - Posted on 05 February 2025
Complete lack of confidentiality at the desk. Reception staff showed a lack of empathy. I supplied my telephone number at reception instead of phoning a 94 year old. However the clinicianstill rang her and she didn’t understand what they were saying. Maybe more training needed in dealing with the elderly. Quite a quick response to the econsult though
Visited February 2025
Beacon Medical Group has not yet replied.
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Review titled Fast response
Rated 4 stars out of 5
by Anonymous - Posted on 05 February 2025
Had issues with normal prescription, item was unavailable from pharmacy, surgery pharmacist phoned gave us alternative and was sent down same day.
Visited February 2025
Review titled Beacon Medical Group
Replied on 13 February 2025
Dear Patient, Thank you for taking the time to provide Beacon Medical Group with your feedback on your experience with our services. We appreciate you doing this. Beacon Medical Group aims to provide our patients with the best possible experience at every encounter and we are pleased to learn that you have had such a positive experience. We are actively looking for new members to join our Patient Participation Group (PPG). The PPG contributes ideas feedback and suggestions to the practice to improve patient experience. Please see our website for more information. https://www.beaconmedicalgroup.nhs.uk/health-information/ppg-sign-up/ Beacon Medical Group
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Review titled Great Service
Rated 5 stars out of 5
by Anonymous - Posted on 21 February 2025
Made an online contact to see my GP, the service was seamless and GP as always excellent, felt listened too and all aspects of the consultation was a two dialogue resulting in a good solution for my condition
Visited February 2025
Review titled Beacon Medical Group
Replied on 26 February 2025
Dear Patient Thank you for taking the time to provide Beacon Medical Group with your feedback on your experience with our services. We appreciate you doing this. Beacon Medical Group aims to provide our patients with the best possible experience at every encounter and we are pleased to learn that you have had such a positive experience. We are actively looking for new members to join our Patient Participation Group (PPG). The PPG contributes ideas feedback and suggestions to the practice to improve patient experience. Please see our website for more information. https://www.beaconmedicalgroup.nhs.uk/health-information/ppg-sign-up/ Beacon Medical Group
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Review titled Great service
Rated 5 stars out of 5
by Anonymous - Posted on 20 February 2025
Not my usual GP surgery, but easy to find, easy to park, quiet, clean and welcoming reception/waiting area. Only a couple minutes wait after scheduled appointment time, but my routine appointment was friendly, easy, I was made to feel comfortable and relaxed, all round very efficient.
Visited February 2025
Review titled Beacon Medical Group
Replied on 20 February 2025
Dear patient, Thank you for taking the time to provide Beacon Medical Group with your feedback on your experience with our services. We appreciate you doing this. Beacon Medical Group aims to provide our patients with the best possible experience at every encounter and we are pleased to learn that you have had such a positive experience. We are actively looking for new members to join our Patient Participation Group (PPG). The PPG contributes ideas feedback and suggestions to the practice to improve patient experience. Please see our website for more information. https://www.beaconmedicalgroup.nhs.uk/health-information/ppg-sign-up/ Beacon Medical Group
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Review titled Thorough consultation
Rated 4 stars out of 5
by Anonymous - Posted on 20 February 2025
I had to wait about 10 Days for an appointment, but my consultation with Doctor was very thorough, and I was able to be seen about my problem as well as asking some questions on general health.
Visited February 2025
Review titled Beacon Medical Group
Replied on 26 February 2025
Dear Patient Thank you for taking the time to provide Beacon Medical Group with your feedback on your experience with our services. We appreciate you doing this. Beacon Medical Group aims to provide our patients with the best possible experience at every encounter and we are pleased to learn that you have had such a positive experience. We are actively looking for new members to join our Patient Participation Group (PPG). The PPG contributes ideas feedback and suggestions to the practice to improve patient experience. Please see our website for more information. https://www.beaconmedicalgroup.nhs.uk/health-information/ppg-sign-up/ Beacon Medical Group