Beacon Medical Group
Plympton Health Centre, Mudge Way, Plympton, Plymouth, Devon, PL7 1ADContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Exceptional service from this practice
Rated 5 stars out of 5
by Nicky - Posted on 12 June 2024
First time in a while I have had a F2F appointment and was afforded the time to express my concerns with my health. I was able to be seen by my own GP which I was happy about as it makes things easier, if you sometimes struggle to explain to others something that your own GP already are aware of. I also had a further appointment with a nurse that followed straight on from seeing my GP and there was no time wasted waiting to go from one appointment to the next. I did forget to ask the nurse something so had to speak to reception and they too were very prompt in actioning my request. Overall a very pleasant experience at the surgery this time despite how I was feeling. I would highly recommend Beacon Medical and it’s staff as they do care and want to look after you.
Visited June 2024
Beacon Medical Group has not yet replied.
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Review titled Good service
Rated 5 stars out of 5
by Anonymous - Posted on 12 June 2024
After a telephone consult my issue was escalated and given the attention I needed. .
Visited June 2024
Beacon Medical Group has not yet replied.
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Review titled Friendly doctor but haven’t received prescription
Rated 4 stars out of 5
by Anonymous - Posted on 26 June 2024
I was told I’d receive a prescription for Metronidazole 0.75% cream but this hasn’t been received. I will need to follow up.
Visited June 2024
Beacon Medical Group has not yet replied.
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Review titled Beacon medical group
Rated 5 stars out of 5
by P J Washburn - Posted on 26 June 2024
Attentive and caring approach to my condition with a referral to the local hospital for an MRI scan to further the investigation to my condition
Visited June 2024
Beacon Medical Group has not yet replied.
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Review titled Disappointing
Rated 2 stars out of 5
by Anonymous - Posted on 04 July 2024
It took 3 weeks from my initial econsult to get a response from a doctor, I ended up having to call 111 in desperation and organise an emergency appointment that way. The doctor did eventually contact me, rather then offering a helpful solution they sent me an email to a link with a podcast!! My problem has not resolved, I've had to fill in another econsult and again another ridiculous 10 days wait list. I appreciate doctors are busy but the wait times and lack of assistance is causing more stress to my situation.
Visited June 2024
Beacon Medical Group has not yet replied.
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Review titled Very responsive
Rated 5 stars out of 5
by marie Oakley - Posted on 28 June 2024
I had to call regarding my 6 yr old son and they were extremely helpful and very quick with responding.
Visited June 2024
Beacon Medical Group has not yet replied.
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Review titled Disappointed diagnonis
Rated 3 stars out of 5
by Maureen Baker-Jones - Posted on 10 July 2024
Have been to the surgery many times during the month and it wasn’t until I saw a lady doctor that I was told I’d had pneumonia but was clear now but I’ve got pleurisy but no treatment given and I had been in such pain around my ribs and was Gould more than likely bruised and it wasn’t until I saw my own doctor that he decided to fast track X-ray and Ct scan which showed I had 3 fractured ribs and 2 weeks later I’m still in a lot of pain and live on paracetamol and ibuprofen so I feel quite let down
Visited June 2024
Beacon Medical Group has not yet replied.
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Review titled Good response
Rated 5 stars out of 5
by Malcolm Hooper - Posted on 26 June 2024
Within 4 days my E consult produced a response from the resident physiotherapist. After a meeting a pathway was established. X-ray planned which will guide the pathway.
Visited June 2024
Beacon Medical Group has not yet replied.
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Review titled Caring Practice
Rated 5 stars out of 5
by Leslie NEWNHAM - Posted on 12 June 2024
My experiences at this practice have always been very satisfactory.This time I was seen by a doctor who was very thorough in his diagnosis and changed of prescriptions left me feeling much better in after my visit.ThankYou
Visited June 2024
Beacon Medical Group has not yet replied.
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Review titled My honest opinion
Rated 4 stars out of 5
by Jane Clark - Posted on 26 June 2024
I always find Beacon medical group to be helpful, quick and efficient. My last experience I called reception and a dr called me back with 15 minutes and was able to give me the right treatment.
Visited June 2024
Beacon Medical Group has not yet replied.