Beacon Medical Group
Plympton Health Centre, Mudge Way, Plympton, Plymouth, Devon, PL7 1ADContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Excellent experience
Rated 5 stars out of 5
by Martin - Posted on 26 June 2024
Having a regular COPD review. Dealt with by a very competent nurse practitioner who offered good advice and suggested a trial of a slightly different medication to help with my condition. She changed my prescription and will review the situation in a few weeks
Visited June 2024
Beacon Medical Group has not yet replied.
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Review titled Hard to see somebody
Rated 3 stars out of 5
by Bryan Powell - Posted on 26 June 2024
Wanted to know if after an operation I was OK to return to work early 2 weeks after given a 6 week sick note from hospital. I was told that a link could be sent and I would fill it in and all OK. So I decide if my operation is OK and the condition of it is satisfactory even though I felt the infection was not yet fully gone? In the end I was told a doctor would call back from a doctor. A few hours later I got a call explained the situation and I was asked if I think I needed more Antibiotics? I said yes but wanted to know if the infection was OK enough to return to work early. But I was just left with another week of antibiotics and back to work. My problem where is the after care especially when you have had complications? It seems you are just left to fend for yourself. No follow ups from anybody. This is the same after my Hypertension medication was changed, no follow to see if its working?
Visited June 2024
Beacon Medical Group has not yet replied.
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Review titled Great Practice
Rated 5 stars out of 5
by Anonymous - Posted on 21 June 2024
I have never had any issues with this practice. I had to submit 2 separate eConsults for my poorly children and they were both seen on the day by the kindest team. I cannot fault them! They both needed antibiotics which I got on the day. Thankyou so much
Visited June 2024
Beacon Medical Group has not yet replied.
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Review titled Great Doctor
Rated 5 stars out of 5
by Nicola Walker - Posted on 04 July 2024
I spoke to my new doctor (I didn’t know I’d been changed over) last week and felt really listened to. Dr Buczek listened and valued my feelings and I felt a weight was lifted of my shoulders immediately. I would recommend him highly and haven’t felt that way in a long time. Thank you Doctor Buczek
Visited June 2024
Beacon Medical Group has not yet replied.
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Review titled Professional Practice
Rated 5 stars out of 5
by Shirley Gamble - Posted on 13 June 2024
From phone call to Doctor apt in Surgery I was treated with respect & professionalism. I felt I was listened to & given time to talk freely.
Visited June 2024
Beacon Medical Group has not yet replied.
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Review titled Great treatment
Rated 5 stars out of 5
by Phil Clowes - Posted on 12 June 2024
Doing their best in challenging times. Recent diagnosis of a new heath issue was dealt with methodically and I was kept informed.
Visited June 2024
Beacon Medical Group has not yet replied.
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Review titled Rubbish response times
Rated 3 stars out of 5
by Viv Chater - Posted on 29 May 2024
Having to wait 2 weeks for a phone call when I desperately need a repeat course of antibiotics and antifungal is ridiculous. The problem was healing by 23/05 and a further course then would have cleared this completely, to now be told I will be contacted on 7/06 is a joke!
Visited May 2024
Beacon Medical Group has not yet replied.
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Review titled Overall a great practice
Rated 5 stars out of 5
by Nicky W - Posted on 22 May 2024
E-consult didn’t have what I wanted to ask about so needed to call. Receptionist was very helpful about the elderly patient I had called for but felt that I was less valued being a younger patient. A visit was arranged for the next day for the elderly patient and I was informed I should complete an e-consult for myself to find I then had to wait another 2 weeks before speaking to my GP. My GP did visit the next day and dealt with the elderly patient and my e-consult so I am very satisfied it was my GP that attended the visit and was able to alleviate my concerns.
Visited May 2024
Beacon Medical Group has not yet replied.
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Review titled Right person at thr right time
Rated 5 stars out of 5
by Anonymous - Posted on 22 May 2024
Thank you for seeing my daughter so promptly. Thorough, friendly and professional consultation. On time appointment.
Visited May 2024
Review titled Beacon Medical Group
Replied on 21 October 2024
Dear Patient, Thank you for taking the time to provide Beacon Medical Group with your feedback on your daughters care . We appreciate you doing this. Beacon Medical Group aims to provide our patients with the best possible experience at every encounter and we are pleased to learn that you have had such a positive experience. Thank you again. Kind regards Lauren Patient Liaison and communication Lead Beacon Medical Group
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Review titled Slow
Rated 3 stars out of 5
by Diane Hardy - Posted on 26 June 2024
Sent in my form got an email that doc would ring in over 2 weeks time. Just to be told to arrange my own physio. Not done as I have been in hospital.
Visited May 2024
Beacon Medical Group has not yet replied.