Beacon Medical Group
Plympton Health Centre, Mudge Way, Plympton, Plymouth, Devon, PL7 1ADContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Great Practice
Rated 5 stars out of 5
by Karen Sargeson - Posted on 23 May 2024
I can't fault the service I received thank you. I was seen on the Thursday and by the following Tuesday I was seen by a consultant.
Visited May 2024
Beacon Medical Group has not yet replied.
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Review titled Really Helpful
Rated 5 stars out of 5
by Bryony - Posted on 22 May 2024
The doctor has been really supportive and helpful and explained the treatment clearly and with. I was grateful for her professional manner and reassurance
Visited May 2024
Beacon Medical Group has not yet replied.
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Review titled Stuck up receptionists
Rated 1 star out of 5
by Heather - Posted on 10 July 2024
Want my prescription a little earlier as was going abroad. Receptionist said I could have 1 day early even though I said boots take 4 days to complete. She fetched another person who implied they would do me a favour and send to another chemist. It took an econsultation to get my prescription Worst receptionists I have ever encountered.
Visited May 2024
Beacon Medical Group has not yet replied.
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Review titled Very helpful
Rated 5 stars out of 5
by Rachel Broomfield - Posted on 22 May 2024
I completed an e-consult form online and got a call a few days later for a doctor's appointment that day. As the issue (in my opinion) did not appear urgent, this was ideal and suited me. However, it turned out to be far more urgent and the GP sent me straight to the hospital for further tests.
Visited May 2024
Review titled Beacon Medical Group
Replied on 21 October 2024
Dear Rachel Broomfield, Thank you for taking the time to provide Beacon Medical Group with your feedback on using our online consultation system. We appreciate you doing this. Beacon Medical Group aims to provide our patients with the best possible experience at every encounter and we are pleased to learn that you have had such a positive experience. Thank you again. Kind regards Lauren Patient Liaison and communication Lead Beacon Medical Group
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Review titled Great help
Rated 4 stars out of 5
by Christopher - Posted on 22 May 2024
Having spoken to the receptionist a doctor called that evening and was seen the next day the doctor I seen was fantastic and put me at ease I received a hospital appointment within four days.
Visited May 2024
Beacon Medical Group has not yet replied.
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Review titled Good service
Rated 5 stars out of 5
by Rosemarie Charles-Sweeting - Posted on 22 May 2024
This practice has continued to give me time and understanding of my problems. All calls and messages are answered and dealt with efficiently. I miss the waiting room service, but I am now getting used to the new system.
Visited May 2024
Review titled Beacon Medical Group
Replied on 21 October 2024
Dear Rosemarie Charles-Sweeting, Thank you for taking the time to provide Beacon Medical Group with your feedback on your experience with the practice . We appreciate you doing this. Beacon Medical Group aims to provide our patients with the best possible experience at every encounter and we are pleased to learn that you have had such a positive experience. Thank you again. Kind regards Lauren Patient Liaison and Communication Lead Beacon Medical Group
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Review titled yearly check up
Rated 5 stars out of 5
by David Charles sheldon - Posted on 23 May 2024
I was impressed dr limekiln rang me out of hours to speak to me and promptly set up someone to ring me to set up my blood test
Visited May 2024
Beacon Medical Group has not yet replied.
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Review titled Empathetic Doctor
Rated 5 stars out of 5
by Anonymous - Posted on 05 June 2024
With some difficult life experiences happening I needed some support from my GP. A phone call was offered and my GP listened carefully to my concerns. He was understanding and empathetic and had some options and ideas to help including follow up options as well. I felt reassured after the call. This is an excellent practice where all the staff are profesdional and friendly.
Visited May 2024
Beacon Medical Group has not yet replied.
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Review titled Excellent Provision
Rated 5 stars out of 5
by Kenneth Woods - Posted on 22 May 2024
Whenever I complete an E Consult the follow up is excellent. I am notified promptly by text regarding the issues I have raised. Very rarely do I have wait more than 10minutes for my telephone call to be answered. Very fortunate to live in an area with such a welcoming practice to assist with my health care needs.
Visited May 2024
Beacon Medical Group has not yet replied.
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Review titled Supportive Dr
Rated 5 stars out of 5
by Anonymous - Posted on 05 June 2024
Having had lots of medical issues recently and cancer through the period of Covid I felt extremely supported by my Dr and the team
Visited May 2024
Beacon Medical Group has not yet replied.