Beacon Medical Group
Plympton Health Centre, Mudge Way, Plympton, Plymouth, Devon, PL7 1ADContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Supportive Dr
Rated 5 stars out of 5
by Anonymous - Posted on 05 June 2024
Having had lots of medical issues recently and cancer through the period of Covid I felt extremely supported by my Dr and the team
Visited May 2024
Beacon Medical Group has not yet replied.
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Review titled Brilliant Service
Rated 5 stars out of 5
by Brenda Harris-Winn - Posted on 05 June 2024
In 2022 and 2023, I had both hips replaced. Second hip had problems and needed to be pinned. I am having problems with this hip. Medical Medical did quickly get my hospital appointments and subsequent operations. I was advised by surgeon that ultra sound cortisone was suggested method of getting rid of pain. Unfortunately this was not available (GP did request). Hospital offered only ct, my very helpful GP explained to me the advantages/disadvantages of this action. He did follow up enquiries and suggested I go for physio (which he is organising). Had GP not have taken time to give me up to date information i would have been unaware. I feel GPs are doing a wonderful service under demanding time. I only moved to Plympton in 2013 and was later found to have breast cancer, which again when poking around "self examibation" Beacon Medical had me to oncology again within days. I was sad to have left my old surgery but am extremely grateful to have found Beacon who (for me) have been marvellous at following actions through.
Visited May 2024
Beacon Medical Group has not yet replied.
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Review titled Efficient service.
Rated 4 stars out of 5
by Richard Etheridge - Posted on 05 June 2024
Everything dealt within one day.I was able to collect my prescription and begin medication very quickly.
Visited May 2024
Beacon Medical Group has not yet replied.
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Review titled Ok experience
Rated 3 stars out of 5
by Stan - Posted on 22 May 2024
Went about painfull verucas on left foot only, not the Dr’s fault but was told nhs do not treat them now Why ?
Visited May 2024
Review titled Beacon Medical Group
Replied on 21 October 2024
Dear Stan, thankyou for taking the time to write a review. Warts and verruca are considered "self care" conditions and current NHS guidance (see https://bit.ly/OTCguide ) is you should seek advice on treatment from your community pharmacy. You may find this useful https://bit.ly/WartsVerr . We do not offer cryotherapy on the NHS but you may be able to find private services who offer this. There are no stronger treatments that are prescribable that cannot be purchased from a Pharmacy, the strongest treatment available over the counter is https://www.avocamedical.com/verruca-removal/ Kind regards Lauren Patient Liaison and communication Lead Beacon Medical Group
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Review titled Great practice and lovely staff
Rated 5 stars out of 5
by Donna - Posted on 05 June 2024
Fast referral, and helpfull staff.. having problems with wound after surgery, sorted it out and got me checked out at Derriford
Visited May 2024
Beacon Medical Group has not yet replied.
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Review titled No help
Rated 1 star out of 5
by Louise - Posted on 22 May 2024
Waited weeks for a doctor to get back to me about my son absolutely shocking and then I emailed about a letter that was meant to be sent to me by a doctor that I haven’t received and they told me they couldn’t help on an email I would have to do an econsult for a letter pathetic
Visited May 2024
Beacon Medical Group has not yet replied.
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Review titled Kind and considerate
Rated 5 stars out of 5
by Cherie - Posted on 05 June 2024
I've found the survey to respond appropriately to my request. I was seen by my doctor in a timely manner. While in appointments I've felt listened to and understood.
Visited May 2024
Beacon Medical Group has not yet replied.
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Review titled Excellent medical care
Rated 5 stars out of 5
by Alison Louise March - Posted on 22 May 2024
I have received caring, swift attention to my medical concerns and feel I am being listened to, with referrals and investigations arranged without delay
Visited May 2024
Beacon Medical Group has not yet replied.
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Review titled Poor service
Rated 2 stars out of 5
by Anonymous - Posted on 24 May 2024
My reason: Cannot get an appointment without filling in an econsult form. Within 24 hours, one receives a phone call. One then has to wait for 14 days to get a phone call from the doctor. The doctor will only try to phone twice on that day. If driving or having wet hands, it is very difficult to answer in time. If you miss the call, you have to start the process again. When I eventually saw a female trainee doctor in January, she said that I could come in at any time as she wasn't busy!!!!!!!!!!!! 2. When repeat prescriptions are requested, it takes about a week. Why???
Visited May 2024
Beacon Medical Group has not yet replied.
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Review titled Caring Doctor
Rated 5 stars out of 5
by Neil John Cole - Posted on 22 May 2024
The doctor that carried out my consultation was very kind and caring and took the time to listen and understand what I said. She agreed that I should carry on with my current medication and suggested other methods to improve my general state of mind.
Visited May 2024
Beacon Medical Group has not yet replied.