Beaconside Health Centre
Weston Road, Stafford, Staffordshire, ST18 0BFContact details and opening times
Patient ratings and reviews
Leave a review
Help others by sharing your thoughts and experiences about Beaconside Health Centre.
Reviews
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Review titled Thank you
Rated 5 stars out of 5
by Anonymous - Posted on 06 March 2025
I want to say thank you for the compassionate, patient and insightful support that I have received from your support time and recovery worker. His help has played a great part in my recovery and I am very grateful. For anyone who need these services then you'll understand it can be a long lonely journey. Thanks to the ongoing support I have received, my journey has felt like I have been gifted the resources and help I have needed. Thank you.
Visited March 2025
Beaconside Health Centre has not yet replied.
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Review titled Amazing experience
Rated 5 stars out of 5
by Adel El-Alfy - Posted on 10 February 2025
I went to see a GP regarding an ongoing issue. I felt listened to and understood. He was supportive and understanding considering the amount of pressure GP’s are under at the moment. Thank for your help, it has not gone unnoticed.
Visited February 2025
Review titled Beaconside Health Centre
Replied on 13 February 2025
Dear Madam, Thank you for taking the time to leave this review. I am glad that you felt listened too, supported and that you are getting the help you need. I will of course share your comments with the GP you saw and I know he will be really pleased that he has been able to help in a meaningful way. Best Regards Gareth Edwards Practice Manager
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Review titled Great practice
Rated 4 stars out of 5
by Anonymous - Posted on 06 January 2025
I went to the GP and was very pleased with how I was treated the doctor was very helpful and I would definitely recommend.
Visited January 2025
Review titled Beaconside Health Centre
Replied on 09 January 2025
Dear Sir/Madam, Thank you for sharing your feedback which will be shared with the team. I am glad the team have been able to help and if there is anything further we can do please dont hesitate to get back in touch. Best Regards Gareth Edwards Practice Manager
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Review titled Lovely Surgery
Rated 5 stars out of 5
by Helen C - Posted on 06 December 2024
I visited Beaconside today for a review of my condition. Electronic check-in was easy and straightforward, and I was seen on time. The nurse was friendly and went through everything carefully. I left feeling positive.
Visited December 2024
Review titled Beaconside Health Centre
Replied on 10 December 2024
Dear Helen, Thank you for taking the time to leave your review. I know the team will be pleased to learn they have helped in a positive way and I will certainly share your comments with them. Best Regards Gareth Edwards Practice Manager
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Review titled Amazing practice
Rated 5 stars out of 5
by Anne Westcott - Posted on 09 December 2024
Just experienced a medication review with the practice nurse at this practice. She was kind and reassuring, offering positive advice which I will certainly follow up on - thank you so very much
Visited December 2024
Review titled Beaconside Health Centre
Replied on 10 December 2024
Dear Anne, Many thanks for taking the time to leave your review. I am glad you had felt supported during your consultation and I know the nurse you saw will be delighted to know she has been able to help. Thank you for sharing these comments. Best Regards Gareth Edwards Practice Manager
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Review titled Good practice
Rated 4 stars out of 5
by Anonymous - Posted on 24 December 2024
The Centre has vastly impoved it's method of dealing with patients. Reception and medical staff are friendly and sympathetic to patients needs. They are professional and organised. I have been impressed with the Doctors who took the time to listen to what I wanted to spaek about and did not make me feel that my opinion was worthless. He was extremley professional and curtious and made sure that I was asked if I needed anyone to be present when he checked me pysically. I trusted him completely and did not feel anxious in his presence.
Visited December 2024
Review titled Beaconside Health Centre
Replied on 09 January 2025
Dear Sir/Madam, Thank you for taking the time to leave your review. I am glad the team have been able to help and that you felt supported and listened to. We do try and provide the best care and treatment we can and feedback is always helpful in identifying how we are doing.Thanks again for sharing. Best Regards Gareth Edwards Practice Manager
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Review titled Breath of fresh air
Rated 5 stars out of 5
by Steve Taylor - Posted on 25 November 2024
Recently changed practice due to very poor service. Beaconside has been excellent so far. I actually feel like I am being looked after. Diabetic nurse, is on it! Well impressed. Today even managed a B12 injection which was booked for next week.
Visited November 2024
Review titled Beaconside Health Centre
Replied on 28 November 2024
Dear Mr Taylor, Thank you for taking the time to you your feedback. I am pleased that you are getting the care and treatment you need and that the team are looking after you . I will of course share your comments with the team and know they will really appreciate them. Best Regards Gareth Edwards Practice Manager
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Review titled Most empathetic, caring & genuine doctor
by Rebecca - Posted on 11 September 2024
Hiya I'm writing you today regarding my latest appointment (9/9/24) I had with my doctor. I'd just like to say how amazing he was, how caring, how kind, how thoughtful and most of all how he listened to me. He's always genuine and wants to actually help. I suffer with anxiety really bad but I always feel calm around him and I feel like I can speak to him about anything. He showed a lot of empathy, asked enough questions so he could clearly understand my situation and just really made me feel heard. He also doesn't push you into anything for example, he mentioned counselling but I'm not interested right at this moment and he accepted that without pushing it onto me, which previous doctors have done. He's the best doctor I've visited and would recommend him to everyone if asked. Also every issue I’ve visited him about, he’s helped me solve it. Kind regards, Rebecca Wingfield. :)
Visited September 2024
Review titled Beaconside Health Centre
Replied on 12 September 2024
Dear Rebecca, Thank you so much for taking the time to leave this review. I am glad you feel supported and looked after by your GP. I have shared your comments already with the GP you saw and they were delighted they have been able to help and will do their best to do so if needed in the future. Best Regards Gareth Edwards Practice Manager
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Review titled Forever late
Rated 3 stars out of 5
by Anonymous - Posted on 13 August 2024
I’ve been with the surgery since 2020 when I joined after moving to the area. I find it really difficult to get through to the surgery to book an appointment and on the occasions I manage to get an appointment they’re forever late. Most appointments I attend including my midwifery ones I’m always sat waiting 30+ minutes before even being called through. It’s not an ideal situation when you’ve got very young children or you’ve got to return back to work, what should be a quick 10-15minute visit to the surgery ends in nearly an hour visits most times. I attended an appointment last week and wait 35 minutes before being called through, todays appointment which was pre booked from last weeks appointment is already 20 minutes late…. So I expect to be here for a while.
Visited August 2024
Review titled Beaconside Health Centre
Replied on 13 August 2024
Dear Sir/MAdam, Thank you for taking the time to leave a review. At the Practice we endeavour to provide the best possible service and I am sorry that has not been the experience you describe. You can contact the Surgery in a number of ways including via phone, via the website and in person. The phone system does have an automated queuing and call back system so should never have to wait for any period of time if you do not wish too. I am sorry that I kept you have been kept waiting before your appointment and thank you for your patience. There are many different reasons why clinics can run behind. Perhaps the principle one is our Clinical Teams primary concern in providing the highest standards of care for patients, and this can mean that appointments overrun if clinically necessary. Whilst we do understand how frustrating it can be waiting for your appointment, hopefully, you will be reassured that our Clinicians will always put a patient's health needs first and will give you the time you need. If you would like to discuss any of the concerns you have raised further please do not hesitate to contact the Practice Team. Best Regards Gareth Edwards Practice Manager
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Review titled Excellent care at Beaconside
Rated 5 stars out of 5
by Billie - Posted on 27 June 2024
I had excellent care again from the whole team. Starting with the reception staff who are so helpful and polite. The senior nurse practitioner is a force of nature - going the extra mile to get the best for you. She just makes you feel cared for and that your health matters. Today she involved the GP for a 2nd opinion and the phlebotomist for unscheduled blood tests. All done with no fuss and making you feel that you deserve all that help rather than feeling like a nuisance. Previously I have seen Dr S and all GPs should be like him. I have struggled with my weight and other issues and he treated me with the utmost dignity, kindness and respect. The Beaconside team are brilliant! Thank you for all you do
Visited June 2024
Review titled Beaconside Health Centre
Replied on 28 June 2024
Dear Billie, Many thanks for taking the time to leave this review. I am glad the team have given you the care and support you need and I know they will be delighted with your kind comments. I do very much like your description of our senior nurse as a 'force of nature' and have already shared these comments. I do know that she cares for everyone and it is always nice when somebody highlights it. I will of course share your comments with all the team and if we can be of any further help please let us know. Best Regards Gareth Edwards Practice Manager