Beaconside Health Centre
Weston Road, Stafford, Staffordshire, ST18 0BFContact details and opening times
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Reviews
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Review titled mystical appointments
Rated 3 stars out of 5
by Anonymous - Posted on 14 December 2022
Ring at 8.30 to be told (if you get through) to ring back at 12 where more appointments will be available. Why the mystery? Surely an appointment at 4pm, or 5pm or whatever, is available whether you ring at 8am, or not? Why would i have to ring twice (ringing at 8 and 12) to be told it isn't? Bizarre. Verging on barmy, almost funny.
Visited December 2022
Review titled Beaconside Health Centre
Replied on 15 December 2022
Dear Sir/Madam, Thank you for your feedback. I am sorry you have been disappointed by the service. We do release a set number of appointments each day for patients that need immediate, same-day care. These are released at two points in the day to ensure we can see patients throughout the day. These appointments are currently under strain as we are seeing a huge increase in demand for appointments across multiple conditions including Strep A, respiratory disease, flu, and Covid. We do offer routine appointments for future dates. These can be booked at any time of the day and are for anything that doesn't need 'same day treatment'. If you would like to discuss any aspect of this further please do contact the Practice. Best Regards Gareth Edwards Practice Manager