Bedwell Medical Centre
Sinfield CL, Bedwell Cres, Stevenage, Hertfordshire, SG1 1LQContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Extremely poor service
Rated 1 star out of 5
by Anonymous - Posted on 01 December 2022
Extremely unhelpful service. Long wait in the morning to get the “no” answer. This surgery will not give any help when you really need it. I am very disappointed at the service. I wish I didn’t register with them.
Visited November 2022
Review titled Bedwell Medical Centre
Replied on 07 December 2022
Dear Patient, I was sad to read you had a problem obtaining help from the surgery on the 1st December. Unfortunately as you have posted anonymously, I am unable to try and find out what the enquiry was to see if I can assist you or give an explanation. If you are able to call the surgery to discuss further, please ask for Mrs Seymour, Practice Manager. I would like to learn further what the problem was to see if any staff training is required or if we need to change any of our processes to improve patient experience. We do appreciate your feedback. Regards Mrs Seymour.