Bennetts End Surgery
Gatecroft, Hemel Hempstead, Hertfordshire, HP3 9LYContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled cannot get in contact with surgery
Rated 1 star out of 5
by Anonymous - Posted on 01 June 2023
I received a message from my GP which stated i have telephone appointment with asap regarding my blood test. For three days now i have been trying to telephone on multiple occasions, each time i am in queue position twelve which i remain in for the next half an hour, and don't even more to position eleven. There is no website anymore it just crashes every time i try to access it. How on earth can i contact this place? This is disgusting service !
Visited May 2023
Bennetts End Surgery has not yet replied.
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Review titled Extremely poor practice
Rated 1 star out of 5
by Anonymous - Posted on 05 April 2023
Waiting for repeat prescription, cannot contact on phone or online, we are supposed to be using online process but every time the last week i have gone on it, it is saying closed till next day, what is all that about, absolute joke!!!
Visited April 2023
Bennetts End Surgery has not yet replied.
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Review titled Great new online service
Rated 5 stars out of 5
by Anonymous - Posted on 19 April 2023
They have a new online booking service between 8am and midday for a same day phone appointment. Works brilliantly and frees up everyone's time.
Visited April 2023
Bennetts End Surgery has not yet replied.
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Review titled No one should have to go through this!
Rated 1 star out of 5
by Anonymous - Posted on 05 April 2023
Unable to contact the Dr to get help for my 100 year old mother who is suffering with Diarrhea - phoned 111 at approx 10am. They were able to get through. Dr prescribed medicine that is no longer available (according to the Pharmacist) it is now 5.45pm. still can't get through to the Dr to get a new prescription from a chemist that is still open and my mother is still suffering!! I am at a loss what should I do now.
Visited April 2023
Bennetts End Surgery has not yet replied.