Beversbrook Medical Centre
Harrier Close, Calne, Wiltshire, SN11 9UTContact details and opening times
Patient ratings and reviews
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Help others by sharing your thoughts and experiences about Beversbrook Medical Centre.
Reviews
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Review titled Fast and perfect
Rated 5 stars out of 5
by Rachel - Posted on 24 July 2024
Having rang about my daughter being unwell that morning, i had an appointment that day. Dr cook was lively and professional, answered all my questions, and didnt feel rushed.
Visited July 2024
Review titled Beversbrook Medical Centre
Replied on 30 July 2024
Dear Rachel, Thank you for your review! We are pleased to hear that you were able to get a same-day appointment and that Dr. Cook provided thorough and professional care. We appreciate your feedback! Kind Regards, Julie Taylor - Operations Manager
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Review titled Great treatment
Rated 5 stars out of 5
by Sandra Mangnall - Posted on 17 July 2024
Great doctor who listened, offered advice and offered a treatment plan and wants a follow up appointment with him in a few weeks. Very good experience today
Visited July 2024
Review titled Beversbrook Medical Centre
Replied on 19 July 2024
Dear Sandra, Thank you for your kind review! We are pleased to hear you had a great experience with our doctor and that you felt listened to and supported. We really appreciate the feedback. Kind Regards, Julie Taylor - Operations Manager
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Review titled Friendly
Rated 5 stars out of 5
by Alan - Posted on 19 July 2024
Appointment was on time and conducted in an interested and friendly manner. Surgery was also calm and well maintained.
Visited July 2024
Review titled Beversbrook Medical Centre
Replied on 22 July 2024
Dear Alan, Thank you for your review! We are happy to hear your appointment was on time and you felt welcomed. We take pride in maintaining a calm and well-organised environment for our patients. We appreciate your feedback. Kind Regards, Julie Taylor - Operations Manger
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Review titled Much improved
Rated 4 stars out of 5
by Anonymous - Posted on 12 July 2024
The latest appointment was by far the best I’ve experienced, the GP reviewed my file prior to the appointment, listened and further tests have now been requested. Thank you! I hope this isn’t a one off!
Visited July 2024
Review titled Beversbrook Medical Centre
Replied on 15 July 2024
Dear Patient, Thank you for your positive review! We are pleased to hear that your latest appointment exceeded your expectations. Providing thorough, attentive care is a priority and we really appreciate your feedback. Kind Regards, Julie Taylor - Operations Manager
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Review titled Great practise
Rated 4 stars out of 5
by Marie OZKAYA - Posted on 13 July 2024
Went with a problem was given lots of information! Was pleased with the outcome and very efficient , and my appointment was on time !! Good service
Visited July 2024
Review titled Beversbrook Medical Centre
Replied on 15 July 2024
Dear Marie, Thank you for your positive review! We are pleased to hear that you had a good experience and that our service met your expectations. We really appreciate your feedback. Kind Regards, Julie Taylor - Operations Manager
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Review titled Fantastic Care.
Rated 5 stars out of 5
by Christine Meyer - Posted on 16 July 2024
The doctor I saw was a great listener and had a brilliant rapport with me. They showed a real patient centred approach to the advice and care I was given.
Visited July 2024
Review titled Beversbrook Medical Centre
Replied on 19 July 2024
Dear Christine, Thank you for your wonderful feedback! We are pleased to hear that our doctor provided attentive, patient-centered care. Your kind words are much appreciated. Kind Regards, Julie Taylor - Operations Manager
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Review titled Excellent practice
Rated 5 stars out of 5
by Jenny - Posted on 20 July 2024
Kind and understanding Doctor. No waiting time. I felt I could talk and came away feeling as if I had been heard and there is support there if I should need it.
Visited July 2024
Review titled Beversbrook Medical Centre
Replied on 22 July 2024
Dear Jenny, Thank you for your kind review! We are pleased to hear that you felt heard and supported during your visit. Your feedback means a lot to us. Kind Regards, Julie Taylor - Operations Manager
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Review titled Great practice
Rated 5 stars out of 5
by Justin peare - Posted on 30 July 2024
Very professional, caring and compassionate, listen to everything I had to say and took everything on board
Visited July 2024
Review titled Beversbrook Medical Centre
Replied on 01 August 2024
Dear Justin, Thank you so much for your kind review! We are pleased to hear that you felt listened to and cared for during your visit. Your feedback is much appreciated. Kind Regards, Julie Taylor - Operations Manager
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Review titled Great care and error spotted by nurse
Rated 4 stars out of 5
by Peter - Posted on 31 July 2024
The nurse was very understanding and did a great job. However she spotted that my blood test earlier in the week did not contain all the analyses required, so a second test was scheduled. May I politely suggest that there is a control mechanism implemented for this and that the patient is also asked which tests he/she believes to be required. Thank you in advance.
Visited July 2024
Review titled Beversbrook Medical Centre
Replied on 01 August 2024
Dear Peter, Thank you for your valuable review and kind words about our nurse. We apologise for the oversight with your blood test and appreciate your suggestion and feedback. Kind Regards, Julie Taylor - Operations Manager
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Review titled Good service
Rated 4 stars out of 5
by Anonymous - Posted on 06 July 2024
Managed to get a prompt appointment and was very satisfied with my consultation. Overall a good experience.
Visited July 2024
Review titled Beversbrook Medical Centre
Replied on 08 July 2024
Dear Patient, Thank you for your feedback! We are pleased to hear you were satisfied with your prompt appointment and overall experience. Kind Regards, Julie Taylor - Operations Manager