Beversbrook Medical Centre
Harrier Close, Calne, Wiltshire, SN11 9UTContact details and opening times
Patient ratings and reviews
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Help others by sharing your thoughts and experiences about Beversbrook Medical Centre.
Reviews
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Review titled Good experience
Rated 4 stars out of 5
by Annette Williams - Posted on 08 June 2024
I saw a senior nurse practitioner and was very happy with the way she made me welcome. She was very helpful and clear when telling me what she was going to do. I came away feeling that she had listened to me and was doing all she could for me.
Visited June 2024
Review titled Beversbrook Medical Centre
Replied on 11 June 2024
Dear Annette, Thank you for sharing your experience! We are pleased to hear that our nurse practitioner provided you with a warm welcome and clear guidance. We are very grateful for the review. Kind Regards, Julie Taylor - Operations Manager
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Review titled Improving practice
Rated 4 stars out of 5
by Dennis Wright - Posted on 16 July 2024
Went for my annual drug review and was given time to discuss my medication and current issues. A new appointment was set up for an ECG to try and identify current issues
Visited June 2024
Review titled Beversbrook Medical Centre
Replied on 19 July 2024
Dear Dennis, Thank you for your review! We are pleased to hear you felt listened to during your annual drug review and that we could set up an ECG appointment to address your concerns. We really appreciate the feedback. Kind Regards, Julie Taylor - Operations Manager
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Review titled Same old same old
Rated 1 star out of 5
by Anonymous - Posted on 20 June 2024
This practise is getting worse. Had an "emergency" appointment booked from Monday to see the nurse Tuesday, so I booked in on the computer, wasn't told she was running very very late. Over 45 mins late. Then she took a private call during my appointment. She couldn't have rushed my appointment any more. After waiting that long for my appointment in the first place, I wasn't in the mood. Not a great practice
Visited June 2024
Review titled Beversbrook Medical Centre
Replied on 21 June 2024
Dear Patient, We apologise for the inconvenience you experienced at your recent appointment. This is not the standard of service we aim to provide. Your feedback is important to us and if you would like to discuss this further, please don't hesitate to contact us. Kind Regards, Julie Taylor - Operations Manager
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Review titled Great practice
Rated 5 stars out of 5
by Arlene Barea - Posted on 21 June 2024
The doctor that attending my appointment was very attentive, understanding and kind and helped me to understand and give me a solution with my problem
Visited June 2024
Review titled Beversbrook Medical Centre
Replied on 27 June 2024
Dear Arlene, Thank you for your positive feedback! We are pleased to hear that our doctor provided attentive and compassionate care, and that you found a solution to your concern. Kind Regards - Julie Taylor - Operations Manager
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Review titled Getting Much Better
Rated 5 stars out of 5
by Jenny Cook - Posted on 25 June 2024
Visited the Surgery yesterday. The Check In Facility is much better than waiting for the Receptionist to book you in. My Appointment was a little late running but Dr was very thorough. Came away feeling relieved.
Visited June 2024
Review titled Beversbrook Medical Centre
Replied on 27 June 2024
Dear Jenny, Thank you for your feedback! We are pleased to hear that you found our check-in facility efficient and that your appointment with the doctor was thorough. Patient satisfaction and comfort are important to us. Kind Regards, Julie Taylor - Operations Manager
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Review titled Quick appointment, friendly Doctor
Rated 5 stars out of 5
by Ian - Posted on 15 June 2024
I got a quick appointment using Patches. The Doctor was friendly and listened to my problem. Happy with the outcome.
Visited June 2024
Review titled Beversbrook Medical Centre
Replied on 17 June 2024
Dear Ian, Thank you for your review! We are pleased to hear that you had a positive experience with Patches and our doctor. We strive to provide friendly and attentive care to all our patients and we appreciate your feedback. Kind Regards, Julie Taylor - Operations Manager
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Review titled Great Doctor
Rated 3 stars out of 5
by Kay - Posted on 13 June 2024
I saw Doctor at Beversbrook. She was very knowledgable and took the time to listen to me about peri menopause and gave me lots of info about HRT.
Visited June 2024
Review titled Beversbrook Medical Centre
Replied on 17 June 2024
Dear Kay, Thank you for your feedback! We are pleased to hear that you had a positive experience with our doctor at Beversbrook. Providing knowledgeable care and taking the time to address your concerns is important to us. Kind Regards, Julie Taylor - Operations Manager
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Review titled Efficient appointment
Rated 5 stars out of 5
by Nigel Lambdem - Posted on 16 June 2024
Made appointment easily and was seen on time. Thorough examination and treatment prescribed. Further appointment arranged.
Visited June 2024
Review titled Beversbrook Medical Centre
Replied on 17 June 2024
Dear Nigel, Thank you for your positive review! We are pleased to hear that you had a smooth experience from scheduling to treatment. Providing thorough care and timely appointments are priorities for us. Kind Regards, Julie Taylor - Operations Manager
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Review titled Nurse was fantastic
Rated 5 stars out of 5
by Rob - Posted on 26 June 2024
Saw a nurse and not only did they diagnose my issue, I also got my BP, heart rate, ears and weight checked. A brilliant service.
Visited June 2024
Review titled Beversbrook Medical Centre
Replied on 27 June 2024
Dear Rob, Thank you for your review! We are pleased to hear about your positive experience with our nurse. Providing thorough care is what we strive for and we really appreciate the feedback. Kind Regards, Julie Taylor - Operations Manager.
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Review titled Exemplary Doctor
Rated 5 stars out of 5
by Melvyn Staley - Posted on 18 June 2024
The doctor was considerate, thorough, kind, tolerant, patient, explaining and other superlative adjectives. Thank you
Visited June 2024
Review titled Beversbrook Medical Centre
Replied on 21 June 2024
Dear Melvyn, Thank you for your wonderful feedback! We are pleased to hear that you had such a positive experience with the doctor. Your kind words are greatly appreciated! Best Regards, Julie Taylor - Operations Manager