Beversbrook Medical Centre
Harrier Close, Calne, Wiltshire, SN11 9UTContact details and opening times
Patient ratings and reviews
Leave a review
Help others by sharing your thoughts and experiences about Beversbrook Medical Centre.
Reviews
-
Review titled Good service
Rated 5 stars out of 5
by Anonymous - Posted on 17 September 2023
Very quick and thorough. The staff were very polite and courteous. The practice was clean and tidy. The only thing was there was no lock to see the time for having to wait /5 minutes before driving off.
Visited September 2023
Review titled Beversbrook Medical Centre
Replied on 24 October 2023
Dear Patient, Thank you for your review and feedback. We are pleased to hear you had a positive experience with us. We appreciate your suggestion about having a visible waiting time. Your input is valuable and will be considered for improvements. Best Wishes, Julie Taylor - Operations Manager
-
Review titled Friendly receptionist, very long wait.
Rated 4 stars out of 5
by Anonymous - Posted on 06 September 2023
Everything went well apart from waiting an hour to be seen. The reception staff were pleasant, as was the practitioner I saw.
Visited September 2023
Review titled Beversbrook Medical Centre
Replied on 24 October 2023
Dear Patient, Thank you for your review and sharing your experience with us. We appreciate your positive feedback about our reception staff and practitioner. We apologise for the extended wait time and appreciate your patience. Best Wishes, Julie Taylor - Operations Manager
-
Review titled Good patient treatment
Rated 5 stars out of 5
by Anonymous - Posted on 17 September 2023
Very well organised and was treated with care and attention by all the staff in attendance. The staff was also helpful. Thank you
Visited September 2023
Review titled Beversbrook Medical Centre
Replied on 24 October 2023
Dear Patient, Thank you for your review and feedback! We appreciate your kind words and are pleased to know you felt well cared for during your visit. Best Wishes, Julie Taylor - Operations Manager
-
Review titled Practice
Rated 4 stars out of 5
by Carolyn Coverley-Webb - Posted on 09 September 2023
So hot no fans babies were very uncomfortable had to wait an hour before being seen Doctor was very good and helped me with my problem
Visited September 2023
Review titled Beversbrook Medical Centre
Replied on 24 October 2023
Dear Carolyn, Thank you for your review and feedback. We note your comments due to the lack of fans. We appreciate your patience during the wait, and we are glad to hear that the doctor was able to help you with your problem. Best Wishes, Julie Taylor - Operations Manager
-
Review titled Good practice
Rated 4 stars out of 5
by David Ratcliffe - Posted on 17 September 2023
Arrived early for a Covid vaccination and welcomed by a very helpful volunteer, I was directed to the entrance and greeted by a staff member who took me to receive my vaccination. All the staff were polite and friendly, a pleasant experience thank you.
Visited September 2023
Review titled Beversbrook Medical Centre
Replied on 24 October 2023
Dear David, Thank you for your review and kind words! We are glad to hear you had a positive experience with our team during your Covid vaccination. Your feedback is appreciated! Kind regards, Julie Taylor - Operations Manager
-
Review titled Well organised
Rated 5 stars out of 5
by Anonymous - Posted on 18 September 2023
Although a small area the whole thing was well organised. Nurses were friendly & put you at ease & the actually injection was hardly felt.
Visited September 2023
Review titled Beversbrook Medical Centre
Replied on 24 October 2023
Dear Patient, Thank you for your positive feedback. We are happy to hear that your experience was well-organised and that our nurses made you feel comfortable. Your kind words are appreciated. Best Wishes, Julie Taylor - Operations Manager
-
Review titled Simple Process for Covid vaccination
Rated 5 stars out of 5
by Karen D - Posted on 17 September 2023
We arrived for our vaccinations at 9.20 expecting to get in a queue as usual and there were none. We waited approximately 2 minutes and then we were called into the surgery . It was all very efficient and well organised… The staff were lovely and welcoming.
Visited September 2023
Review titled Beversbrook Medical Centre
Replied on 24 October 2023
Dear Karen, Thank you for your review and positive feedback. We are delighted to hear that your vaccination experience was efficient, well-organised, and that our staff were welcoming. We appreciate your kind words. Best Wishes, Julie Taylor - Operations Manager
-
Review titled Brilliant - when you can get an appointment
Rated 4 stars out of 5
by Anonymous - Posted on 17 September 2023
This is only my second visit to this surgery and have found the staff to be very friendly and helpful. However getting an appointment is not easy and I’m currently having to wait a month for an appointment. The phone receptionist was not at all helpful and rather grumpy when I called, which is a shame as the people in the doctors surgery are lovely.
Visited September 2023
Review titled Beversbrook Medical Centre
Replied on 24 October 2023
Dear Patient, Thank you for your review and feedback. We appreciate your kind words about our staff. We are sorry to hear about your experience with scheduling and the phone receptionist. We continue to work on improving our appointment availability and customer service. Your input is valuable to us. Best Wishes, Julie Taylor, Operations Manager
-
Review titled Covid Vaccination
Rated 4 stars out of 5
by Anonymous - Posted on 17 September 2023
An overall very professional experience attending for my Covid vaccination! On time and seen by a very pleasant professional nurse. I was swiftly assessed, put to my ease and vaccinated! Could ask for no more!
Visited September 2023
Review titled Beversbrook Medical Centre
Replied on 24 October 2023
Dear Patient, Thank you for your review and positive feedback! We are pleased to hear that you had a professional and pleasant experience during your COVID vaccination visit. Kind regards, Julie Taylor - Operations Manager
-
Review titled Friendly staff
Rated 4 stars out of 5
by Anonymous - Posted on 17 September 2023
Attended for a covid injection. Very efficient system Cxxcccccxxxxxxxcccccxxxcccccccccccccccccccxxxxxcccccccccccccccxxxcccccccccccccxxxxccxxxxxxxccccccccccccccccccccc.
Visited September 2023
Review titled Beversbrook Medical Centre
Replied on 24 October 2023
Dear Patient, Thank you for taking the time to leave your feedback. We are pleased to hear that you found our COVID vaccination system efficient. Kind regards, Julie Taylor - Operations Manager