Beversbrook Medical Centre
Harrier Close, Calne, Wiltshire, SN11 9UTContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Covid Booster Visit Beversbrook
Rated 5 stars out of 5
by Anonymous - Posted on 17 September 2023
The welcome in the car park by 2 male stewards, was very friendly. The person administering the vaccination was friendly and cheerful, when asking the preliminary questions, but efficient administering the injection. As we left, a lady was in Reception, checking those who left were ok. Altogether a very good experience. Thank you
Visited September 2023
Review titled Beversbrook Medical Centre
Replied on 24 October 2023
Dear Patient, Thank you for your review and kind words. We are pleased to hear that you had a positive experience at our facility, from the friendly welcome in the car park to the efficient administration of the vaccination. Kind regards, Julie Taylor - Operations Manager
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Review titled Excellent practice
Rated 5 stars out of 5
by Anonymous - Posted on 06 September 2023
Completely welcoming from reception, through the consultation and on to the recommendations and farewell. I’ve never had a problem with this practice and have always found the staff to be very helpful and professional.
Visited September 2023
Review titled Beversbrook Medical Centre
Replied on 24 October 2023
Dear Patient, Thank you for taking the time to share your positive experience with our practice. We are very happy to hear that you felt completely welcomed from reception to consultation, and that you found our staff to be helpful and professional. Your kind words mean a lot to us, and we are committed to providing excellent care to all our patients. Kind regards, Julie Taylor - Operations Manager
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Review titled Getting back to where it was.
Rated 4 stars out of 5
by Anonymous - Posted on 17 September 2023
I had my 4th covid booster and I was in and out in exactly 10 minutes, very orderly and professionally carried out.
Visited September 2023
Review titled Beversbrook Medical Centre
Replied on 24 October 2023
Dear Patient, Thank you for your review and sharing your experience! We are glad to hear that your Covid booster was quick, orderly, and professional. Your feedback is valued! Best Wishes, Julie Taylor - Operations Manager
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Review titled Great experience
Rated 5 stars out of 5
by Anonymous - Posted on 14 September 2023
The receptionist was very polite and friendly. I went in to my appointment on time. The doctor who I have seen previously, was very helpful and is being proactive in trying to find the cause of my issues.
Visited September 2023
Review titled Beversbrook Medical Centre
Replied on 24 October 2023
Dear Patient, Thank you for your review and positive feedback! We are very happy to hear about your pleasant experience with our receptionist and the doctor. We appreciate your trust in our services. Best Wishes, Julie Taylor - Operations Manager
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Review titled Good Practice
Rated 5 stars out of 5
by Anonymous - Posted on 17 September 2023
I have been a patient in this practice for well over 35 years. I have always found it to be fairly efficient. When I was first at the practice I had quite a personal relationship with the doctor. I find these days I am more likely to deal with a nurse, but all I've had contact with have been very professional and if necessary have referred to my doctor. In my opinion, this is a very good Practice.
Visited September 2023
Review titled Beversbrook Medical Centre
Replied on 24 October 2023
Dear Patient, Thank you for your review and for entrusting us with your healthcare for over 35 years. We appreciate your kind words about our practice. We understand the importance of the personal touch in healthcare, and we are pleased to hear that you've had positive interactions with our nurses, who are committed to providing professional and attentive care. Kind Regards, Julie Taylor - Operations Manager
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Review titled Service varies
Rated 3 stars out of 5
by Anonymous - Posted on 17 September 2023
Latest experience was for Covid vaccination, very efficient and was completed quickly. On other occasions service can vary depending on who see and how accommodating reception staff are. When you want it no follow up to see how you are coping when asked to do certain things or take medications. When seeing diabetic nurse asked for blood pressure readings, not happened before and doesysay how many they require.
Visited September 2023
Review titled Beversbrook Medical Centre
Replied on 24 October 2023
Dear Patient, Thank you for your review and sharing your feedback with us. We are glad to hear that your recent Covid vaccination experience was efficient. We appreciate your comments about service variations, and we take your concerns about follow-up and communication into consideration as we strive to enhance our patient care. Best Wishes, Julie Taylor - Operations Manager
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Review titled Long wait
Rated 4 stars out of 5
by Anonymous - Posted on 10 September 2023
There were four of us in the waiting room at the beginning. I waited 55mins over my appointment time to be seen. I was only in with the Doctor 5 minutes.
Visited September 2023
Review titled Beversbrook Medical Centre
Replied on 24 October 2023
Dear Patient, Thank you for your review and feedback. We are sorry for the extended wait time you experienced. Your time is valuable, and we apologise for the inconvenience. We appreciate your feedback, and we will continue to work on improving our scheduling to ensure a more timely and efficient service for our patients. Best Wishes, Julie Taylor, Operations Manager
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Review titled Efficiently run clinic
Rated 4 stars out of 5
by Anonymous - Posted on 17 September 2023
Went for our Covid jabs.All was organised well and staff were very busy.We appreciated the early notification and date.Thank you. Also,,have recently annual review. Again,efficient.
Visited September 2023
Review titled Beversbrook Medical Centre
Replied on 24 October 2023
Dear Patient, Thank you for taking the time to share your positive experience with us. We are very happy to hear that your Covid jabs and annual review were well-organised and efficient. Your kind words mean a lot to us. Best Wishes, Julie Taylor - Operations Manager
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Review titled Very friendly
Rated 4 stars out of 5
by Dennis Matthews - Posted on 17 September 2023
Have always had a very good experience at Beversbrook Surgery. Our local surgery is Sutton Benger which is in my experience not easy in obtaining an appointment.
Visited September 2023
Review titled Beversbrook Medical Centre
Replied on 24 October 2023
Dear Patient, Thank you for your review and positive feedback about Beversbrook Surgery. We appreciate your kind words and are glad to hear about your good experiences with us. Kind regards, Julie Taylor - Operations Manager
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Review titled Excellent
Rated 5 stars out of 5
by Anonymous - Posted on 17 September 2023
Friendly yet professional. Made you feel relaxed and confident. Those helping organise the queues outside also friendly and helpful. Offered a mask but this was optional
Visited September 2023
Review titled Beversbrook Medical Centre
Replied on 24 October 2023
Dear Patient, Thank you for your positive feedback! We are pleased to hear that you found our team friendly and professional, and that you felt relaxed and confident during your visit. Kind Regards, Julie Taylor - Operations Manager