Beversbrook Medical Centre
Harrier Close, Calne, Wiltshire, SN11 9UTContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Appointments
Rated 3 stars out of 5
by Anonymous - Posted on 20 August 2023
On my last visit I didn’t even have time to sit down before I was called in for my appointment early, a nice surprise and totally against all other visits I’ve had in the past.
Visited August 2023
Review titled Beversbrook Medical Centre
Replied on 24 October 2023
Dear Patient, Thank you for sharing your positive experience with us! We are happy to hear that you were pleasantly surprised by the efficiency of your last appointment. We are glad to have exceeded your expectations. Kind Regards, Julie Taylor - Operations Manager
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Review titled Caring service
Rated 5 stars out of 5
by Anonymous - Posted on 19 August 2023
Next day appointment appointment on time lovely doctor understanding and caring. Waiting room clean and quiet very very pleased with surgery
Visited August 2023
Review titled Beversbrook Medical Centre
Replied on 24 October 2023
Dear Patient, Thank you for your kind words and positive feedback. We are happy to hear about your positive experience at our surgery. Providing timely, understanding, and caring service to our patients is our priority. We are pleased to know that you found our waiting room clean and quiet. Kind Regards, Julie Taylor - Operations Manager
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Review titled Great doctors
Rated 5 stars out of 5
by Anonymous - Posted on 09 August 2023
Suffering with hip arthritis and have been dealt with very efficiently. X-rays done quickly to diagnose and referral to orthopaedic specialists very quickly.. Thank you for seeing me so quickly and dealing with me kindly and quickly.
Visited August 2023
Review titled Beversbrook Medical Centre
Replied on 24 October 2023
Dear Patient, Thank you for your kind words. We are pleased to hear that you had a positive experience with our services. Providing efficient and compassionate care is a priority, and we are glad we could assist you promptly. Kind Regards, Julie Taylor - Operations Manager
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Review titled Friendly practice
Rated 5 stars out of 5
by Anonymous - Posted on 02 August 2023
Seen on time by Doctor, he took time to listen to my problem, then gave good advice. I would have no hesitation in going back to the surgery to see him again in the future. Also the receptionist on duty at the time of my appointment was also friendly and efficient.
Visited August 2023
Review titled Beversbrook Medical Centre
Replied on 24 October 2023
Dear Patient, Thank you for sharing your positive experience with us. We are very happy to hear that you were seen on time by the doctor, and that he took the time to listen to your concerns and provide valuable advice. Your kind words about our receptionist are also greatly appreciated. Kind Regards, Julie Taylor - Operations Manager
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Review titled Clean and tidy
Rated 4 stars out of 5
by AnnePatricia Hurrell - Posted on 04 August 2023
Pleasantly welcome on arrival from the receptionist and reassurance from the GP came away happy except for the parking situation.
Visited August 2023
Review titled Beversbrook Medical Centre
Replied on 24 October 2023
Dear Patient, Thank you for your feedback. We are pleased to hear that you had a positive experience with our receptionist and GP. We understand the parking situation can be challenging, and we appreciate your understanding. Kind Regards, Julie Taylor - Operations Manager
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Review titled Friendly practice
Rated 5 stars out of 5
by Anonymous - Posted on 03 August 2023
Receptionist is always pleasant and doctors really approachable. Always pleasant and helpful on the telephone with you and you're not spoken to as if you're silly.
Visited August 2023
Review titled Beversbrook Medical Centre
Replied on 24 October 2023
Dear Patient, Thank you for taking the time to share your feedback with us. We greatly appreciate your kind words about our receptionist and doctors. We are happy to hear that your experiences with our team have been positive and that you find our receptionist always pleasant and our doctors approachable. We are pleased to know that you feel valued and respected, both in person and over the phone. Kind regards, Julie Taylor - Operations Manager
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Review titled Excellent GP
Rated 5 stars out of 5
by Victoria Wickens - Posted on 24 August 2023
I was listened to, heard and considered. I felt the doctor was interested in me and my thoughts and feelings.
Visited August 2023
Review titled Beversbrook Medical Centre
Replied on 24 October 2023
Dear Patient, Thank you for sharing your experience with us. We are very pleased to hear that you felt heard and valued during your appointment. Your thoughts and feelings are important to us, and we appreciate your kind feedback. Best Wishes, Julie Taylor - Operations Manager
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Review titled Excellent service
Rated 5 stars out of 5
by Anonymous - Posted on 12 August 2023
I haven’t had to use the facility for a while but can honestly say the entire experience gets a 10 out of 10 from me from calling the practice to getting an appointment on the same day - such a positive experience with all the improvements. Thank you to all staff - from reception, pharmacist and doctor - much appreciated when you’re not feeling well.
Visited August 2023
Review titled Beversbrook Medical Centre
Replied on 24 October 2023
Dear Patient, Thank you for taking the time to share your feedback with us. We are very happy to hear that you had a positive experience during your recent visit. Receiving a 10 out of 10 from you means a lot, and it was great to hear that you found the entire process to be smooth and efficient. Your kind words are much appreciated and will be shared with our team, from reception to pharmacist and doctor. Kind regards, Julie Taylor - Operations Manager
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Review titled Smashing nurse practitioner
Rated 4 stars out of 5
by Anonymous - Posted on 17 August 2023
Very in depth assessment and left with confidence in my step. Disappointed that a previous request for an appointment with a specialist had not yet gone through. Practioner very helpful and knowledgeable
Visited August 2023
Review titled Beversbrook Medical Centre
Replied on 24 October 2023
Dear Patient, Thank you for taking the time to share your experience. We are pleased to hear that you found your assessment thorough and left our clinic with confidence. Your positive feedback about our practitioner's helpfulness and knowledge is greatly appreciated. We understand your disappointment regarding the delay in the specialist appointment request, and we apologise for any inconvenience caused. Kind regards, Julie Taylor - Operations Manager
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Review titled Thorough review
Rated 5 stars out of 5
by Nigel Lambden - Posted on 30 August 2023
Review with GP to review recent blood tests... Thorough and helpful appointment. Lots of relevant information regarding potential improvements to life style.
Visited August 2023
Review titled Beversbrook Medical Centre
Replied on 24 October 2023
Dear Patient, Thank you for your positive feedback! We are pleased to hear that you found your appointment thorough and helpful. Kind Regards, Julie Taylor - Operations Manager