Beversbrook Medical Centre
Harrier Close, Calne, Wiltshire, SN11 9UTContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Thoughtful and courteous treatment
Rated 5 stars out of 5
by Anonymous - Posted on 10 August 2023
The appointment was on time and I felt as if my concerns were listened to. I received excellent advice. My only reservation is that it is sometimes difficult see the same doctor.
Visited August 2023
Review titled Beversbrook Medical Centre
Replied on 24 October 2023
Dear Patient, Thank you for your feedback. We are happy to hear that your appointment was punctual and that you felt heard and valued during your visit. We appreciate your positive comments about the advice you received. Kind Regards, Julie Taylor - Operations Manager
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Review titled Very happy
Rated 5 stars out of 5
by Anonymous - Posted on 04 August 2023
Very happy, doctor was very good to explained everything and was very supportive, spoke about referral times and advice given
Visited August 2023
Review titled Beversbrook Medical Centre
Replied on 24 October 2023
Dear Patient, Thank you for your review and kind words. We are very happy to hear that you had a positive experience with our doctor. Providing clear explanations, support, and timely referrals are a priority. Kind regards, Julie Taylor - Operations Manager
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Review titled Good experience
Rated 5 stars out of 5
by Glenn Sharp - Posted on 12 August 2023
First time visit to see a doctor and had a very good experience. Dr was interested in my problem and has organised further tests for me. Could not have done more for me and I am very happy with his whole approach.
Visited August 2023
Review titled Beversbrook Medical Centre
Replied on 24 October 2023
Dear Patient, Thank you for sharing your positive experience with us. We are very happy to hear that your first visit was a good one and that you felt genuinely cared for by the Doctor. It is great to know that you were satisfied with the attention given to your concerns and the proactive approach in organising further tests. Kind regards, Julie Taylor - Operations Manager
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Review titled Was given time
Rated 3 stars out of 5
by Anonymous - Posted on 09 August 2023
A staff member was really helpful in getting an appointment arranged for me quickly however it wasn't able to be with who I wanted it to be with unless I waited a very long time for an appointment. This meant lack of continuity for me and I felt I needed to start from the beginning with a new doctor I've not seen before. I had needed to discuss 2 things and made arrangements for this when I liaised with the member of staff who passed on the appointment request to the booking team but on arrival at this appointment with the doctor I was told only a single appointment had been booked in so I would have to be quick if I needed to discuss both things. This felt a little frustrating and embarrassing. However the doctor was extremely good and didn't rush me at all or the appointment and gave me all the time that was needed to discuss both things properly. Thank you Doctor.
Visited August 2023
Review titled Beversbrook Medical Centre
Replied on 24 October 2023
Dear Patient, Thank you for sharing your experience with us. We appreciate your feedback, and we are sorry for any inconvenience you faced during the appointment scheduling process. We are happy to hear that you felt well taken care of by the doctor and that your concerns were addressed thoroughly. Kind Regards, Julie Taylor - Operations Manager
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Review titled Understanding Doctor
Rated 3 stars out of 5
by Anonymous - Posted on 11 August 2023
It was good to be able to talk to a doctor who listens, understood how I felt and will continue to 'keep an eye on me'.
Visited August 2023
Review titled Beversbrook Medical Centre
Replied on 24 October 2023
Dear Patient, Thank you for your feedback, we greatly appreciate your kind words and are pleased to hear that you had a positive experience with our doctor. Listening and understanding our patients' concerns are fundamental to the care we provide. Kind Regards, Julie Taylor - Operations Manager
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Review titled Professional consult
Rated 4 stars out of 5
by Anonymous - Posted on 23 August 2023
Pleased with visit to the Doctor who took the time to understand and assess the two complaints I raised. Impressed with listening skills and thorough approach.
Visited August 2023
Review titled Beversbrook Medical Centre
Replied on 24 October 2023
Dear Patient, Thank you for your kind words! We are happy to hear that you had a positive experience during your visit. Providing attentive and comprehensive care is a priority, and we are pleased that you felt heard and understood. Kind Regards, Julie Taylor - Operations Manager
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Review titled Very good experience
Rated 5 stars out of 5
by D. Lockley - Posted on 23 August 2023
The doctor I spoke to was very friendly , understanding and unrushed. Physical examination was explained and done with care. Diagnosis was explained clearly and a blood test was arranged for peace of mind. Doctor didn’t mind covering other topics, saving another appointment. Appointment was followed up with a text with links to further information. All in all, an excellent experience.
Visited August 2023
Review titled Beversbrook Medical Centre
Replied on 24 October 2023
Dear Patient, Thank you for sharing your positive experience with us! We are happy to hear that you had an excellent visit and that our doctor provided friendly, understanding, and comprehensive care. Your peace of mind is important to us, and we're glad we could assist you efficiently and thoughtfully. Kind Regards, Julie Taylor - Operations Manager
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Review titled Quick and efficient!
Rated 5 stars out of 5
by Anonymous - Posted on 22 August 2023
Having contacted the Practice via their portal on Friday morning, I quickly received a telephone call with a GP which supported my care and booked me a physical doctors appointment early the following week. Great service!
Visited August 2023
Review titled Beversbrook Medical Centre
Replied on 24 October 2023
Dear Patient, Thank you for your positive feedback! We are happy to hear that you had a great experience with our practice. Providing prompt and supportive care to our patients is a priority, and we are pleased to know that you found our service efficient and helpful. Kind Regards, Julie Taylor - Operations Manager
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Review titled Family surgery
Rated 4 stars out of 5
by Mary Redmond - Posted on 24 August 2023
Good service, not a long wait, friendly and relaxed appointment. Efficient in dealing with all aspects of my treatment.
Visited August 2023
Review titled Beversbrook Medical Centre
Replied on 24 October 2023
Dear Patient, Thank you for your kind words! We are happy to hear about your positive experience at our clinic. Providing efficient, friendly, and relaxed appointments is our aim, and we are pleased to know that you found our service satisfactory. Kind regards, Julie Taylor - Operations Manager
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Review titled GP Appointment
Rated 4 stars out of 5
by Anonymous - Posted on 30 August 2023
I was seen on time by a professional and courteous GP that I had not seen before. He took the time to listen to my concerns and made appropriate prescribing decisions and referrals.
Visited August 2023
Review titled Beversbrook Medical Centre
Replied on 24 October 2023
Dear Patient, Thank you for your feedback! We are glad to hear that you had a positive experience with our GP. Providing timely, professional, and courteous care, while addressing your concerns thoroughly, is what we strive for. Kind Regards, Julie Taylor - Operations Manager