Beversbrook Medical Centre
Harrier Close, Calne, Wiltshire, SN11 9UTContact details and opening times
Patient ratings and reviews
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Help others by sharing your thoughts and experiences about Beversbrook Medical Centre.
Reviews
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Review titled Lovely doctor
Rated 5 stars out of 5
by Lesley Lawman - Posted on 25 September 2024
The doctor was extremely helpful. Listened to my problems with care Never felt rushed ! Lovely gp Lovely relaxed atmosphere
Visited September 2024
Review titled Beversbrook Medical Centre
Replied on 02 October 2024
Dear Lesley, Thank you for your kind review! We are pleased to hear that you felt listened to and cared for during your visit and that you found the atmosphere was relaxing. We appreciate your feedback. Kind Regards, Julie Taylor - Operations Manager
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Review titled Prescribing Nurse was wonderful.
Rated 5 stars out of 5
by Janet - Posted on 12 September 2024
I had an appointment with the HRT specialist nurse who was absolutely amazing, she listened to what I had to say, then examined me, she was careful and asked me loads of questions and she then told me what she thought. I was prescribed some medication and blood tests. 1 week after the tests I see her again & she was brilliant explained what it all meant and I have a plan going forward. Absolutely amazing care given by a really wonderful professional member of the practice. Thank you so much for actually helping me. Very great full.
Visited September 2024
Review titled Beversbrook Medical Centre
Replied on 17 September 2024
Dear Janet, Thank you for your detailed and kind review! We are pleased to hear that the HRT specialist nurse provided exceptional care and support throughout your appointment. It is good to know that you felt heard and well-informed. Your feedback means a lot to us. Kind Regards, Julie Taylor - Operations Manager
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Review titled Caring experience
Rated 5 stars out of 5
by Anonymous - Posted on 16 September 2024
Got a call within a few hours of doing online form for a phone call. Then was given an apt within a few days. Great doctor, who was very caring and reassuring and referred me to hospital breast clinic.
Visited September 2024
Review titled Beversbrook Medical Centre
Replied on 16 September 2024
Dear Patient, Thank you for your feedback! We are pleased to hear that the process was swift, that you felt cared for and reassured by your doctor and your referral was arranged promptly. We really appreciate the review. Kind Regards, Julie Taylor - Operations Manager
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Review titled Very helpful
Rated 5 stars out of 5
by Anonymous - Posted on 20 September 2024
I was very pleased with my appointment at the surgery where I was listened to and helped. Thank you
Visited September 2024
Review titled Beversbrook Medical Centre
Replied on 24 September 2024
Dear Patient, Thank you for your feedback! We are pleased to hear that you felt listened to and supported during your appointment. Patient satisfaction is important to us and we really appreciate the review. Kind Regards, Julie Taylor - Operations Manager
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Review titled Professional and polite
Rated 5 stars out of 5
by Sharon Chapman - Posted on 28 September 2024
I felt at ease, not left waiting. Plus doctor was very tentative and made me feel that I would be able to overcome the problem.
Visited September 2024
Review titled Beversbrook Medical Centre
Replied on 02 October 2024
Dear Sharon, Thank you for your feedback! We are pleased to hear that you felt at ease and well taken care of during your visit and good to know the doctor provided the reassurance you needed. Kind Regards, Julie Taylor - Operations Manager
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Review titled Efficient service
Rated 5 stars out of 5
by Colin - Posted on 08 October 2024
I've just had my 2024 Covid and winter flu jabs at Beversbrook. Excellent and efficient service. Thank you.
Visited September 2024
Review titled Beversbrook Medical Centre
Replied on 14 October 2024
Dear Colin, Thank you for your review! We are pleased to hear you had an excellent and efficient experience with your COVID and flu jabs at Beversbrook. We appreciate the feedback. Kind Regards, Julie Taylor - Operations Manager
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Review titled Caring Practice
Rated 5 stars out of 5
by Anonymous - Posted on 29 September 2024
Saw a very caring and kind GP who gave me excellent care. She was very thorough in her investigations which has led to an urgent referral for an Endoscopy. Thank you.
Visited September 2024
Review titled Beversbrook Medical Centre
Replied on 02 October 2024
Dear Patient, Thank you for your review! We are pleased to hear that you received thorough and compassionate care from your GP. It is important to us that patients feel supported, and we wish you the best with your upcoming referral. Kind Regards, Julie Taylor - Operations Manager
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Review titled Great follow up
Rated 5 stars out of 5
by Anonymous - Posted on 03 October 2024
The GP has been patient and understanding with my concerns and worked with me to find a solution I never felt rushed and felt very supported.
Visited September 2024
Review titled Beversbrook Medical Centre
Replied on 14 October 2024
Dear Patient, Thank you for your kind feedback! We are pleased to hear that you felt supported and that the GP took the time to address your concerns. Patient well-being is a priority, and it is good to know that you had a positive experience with us. Kind Regards, Julie Taylor - Operations Manager
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Review titled Lipids
Rated 3 stars out of 5
by Anonymous - Posted on 06 September 2024
No one can decide how low my cholesterol should be Clinician not aware of my past heart desease Appoint was a drug review.
Visited September 2024
Review titled Beversbrook Medical Centre
Replied on 09 September 2024
Dear Patient, Thank you for your feedback. We are sorry to hear about your concerns and appreciate you bringing this to our attention. We will continue to review internally to ensure better communication and continuity of care. Kind Regards, Julie Taylor - Operations Manager
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Review titled Relaxed atmosphere
Rated 5 stars out of 5
by Anonymous - Posted on 06 September 2024
Everything went well. Short wait and Doctor brilliant! Listened to what I had come to say and was very reassuring in his replies.
Visited September 2024
Review titled Beversbrook Medical Centre
Replied on 09 September 2024
Dear Patient, Thank you for your kind review! We are pleased to hear that your visit went smoothly and that the doctor was attentive and reassuring. We really appreciate the feedback. Kind Regards, Julie Taylor - Operations Manager