Beversbrook Medical Centre
Harrier Close, Calne, Wiltshire, SN11 9UTContact details and opening times
Patient ratings and reviews
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Help others by sharing your thoughts and experiences about Beversbrook Medical Centre.
Reviews
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Review titled Such a brilliant surgery
Rated 5 stars out of 5
by Anonymous - Posted on 19 October 2024
Having swapped to this surgery, the difference is like night and day. Beversbrook were welcoming, war, friendly and super efficient from the get-go. Finally able to access care swiftly and without the previous stress and upset. 10/10
Visited October 2024
Review titled Beversbrook Medical Centre
Replied on 28 October 2024
Dear Patient, Thank you for your fantastic review! We are pleased to hear that your experience with us has been so positive and stress-free. Our team is dedicated to providing warm and efficient care, and we really appreciate the feedback. Kind Regards, Julie Taylor - Operations Manager
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Review titled Flu & Covid Jabs
Rated 4 stars out of 5
by Anonymous - Posted on 05 October 2024
Had both jabs today (5 Oct 2024). Excellent job by all at surgery. No waiting at all; in fact completed jabs before actual appt. time. Very friendly & helpful. Could not fault it. Thank you.
Visited October 2024
Review titled Beversbrook Medical Centre
Replied on 14 October 2024
Dear Patient, Thank you for your positive review! We are pleased to hear that you had such a smooth experience with no waiting time and that our team was friendly and helpful. Your feedback means a lot to us! Kind Regards, Julie Taylor - Operations Manager
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Review titled Very efficient and effective
Rated 5 stars out of 5
by Alan Sergeant - Posted on 17 October 2024
The triage service using Patchs was very easy to use, I received an appointment the following day and the GP was quick to identify the help I needed and prescribed medication which I received the same day straight after my appointment Thank you
Visited October 2024
Review titled Beversbrook Medical Centre
Replied on 28 October 2024
Dear Alan, Thank you for your review! We are pleased to hear that the triage service was easy to use and that you received prompt care and medication. Patient satisfaction is important to us, and we appreciate the feedback. Kind Regards, Julie Taylor - Operations Manager
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Review titled Pleasant experience
Rated 5 stars out of 5
by Hugh Owens - Posted on 02 October 2024
Arrived shortly before my appointment time. Check in as smooth as can be. Waiting room very quiet which made me feel relaxed. Doctor came out and called my name. Nice greeting followed. Appointment went very well. All my concerns and requests were dealt with. Receptionist was very friendly.
Visited October 2024
Review titled Beversbrook Medical Centre
Replied on 02 October 2024
Dear Hugh, Thank you for your lovely review! We are so pleased to hear that your experience, from check-in to your appointment, was smooth and relaxing. It is good to know that all your concerns were addressed, and that our team made you feel welcome. Kind Regards, Julie Taylor - Operations Manager
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Review titled Covid and Flu injections Oct 24
Rated 5 stars out of 5
by Anonymous - Posted on 05 October 2024
Very well organised surgery. In and out under five minutes Thank you to all staff and volunteers running the entry area. Well done
Visited October 2024
Review titled Beversbrook Medical Centre
Replied on 14 October 2024
Dear Patient, Thank you for your kind review! We are pleased to hear that your experience was quick and well organised. Our staff and volunteers work hard to ensure everything runs smoothly, and your feedback means a lot to us. Kind Regards, Julie Taylor - Operations Manager
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Review titled Good we were well look after
Rated 5 stars out of 5
by Anonymous - Posted on 05 October 2024
We did not have to wait and we was looked after extremely well, and we wasn’t in the doctors for more than 5 minutes, excellent Service Many thanks.
Visited October 2024
Review titled Beversbrook Medical Centre
Replied on 14 October 2024
Dear Patient, Thank you for your positive review! We are pleased to hear you were looked after so well and that everything was quick and efficient. We appreciate your kind words. Kind Regards, Julie Taylor - Operations Manager
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Review titled Lovely nurse
Rated 5 stars out of 5
by Charlotte Hockey - Posted on 17 October 2024
I had a lovely experience with a nurse when I visited the practice she made me feel so comfortable and she gave further advice without me having to ask for it. Very friendly and smiley which made me feel relaxed.
Visited October 2024
Review titled Beversbrook Medical Centre
Replied on 28 October 2024
Dear Charlotte, Thank you for your kind review! We are pleased to hear that the nurse made you feel comfortable and provided helpful advice. Creating a welcoming and relaxed environment is important to us, and we appreciate your feedback. Kind Regards, Julie Taylor - Operations Manager
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Review titled Not bad
Rated 4 stars out of 5
by Anonymous - Posted on 21 October 2024
Appointment was late, but the GP was friendly and listened to me rather than rush me out the door. Just need to wait for the referral to come through
Visited October 2024
Review titled Beversbrook Medical Centre
Replied on 28 October 2024
Dear Patient, Thank you for your understanding about the delay, and we are pleased to hear you felt listened to during your appointment. If you have any questions while waiting for your referral, please do contact us. Kind Regards, Julie Taylor - Operations Manager
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Review titled Excellent service
Rated 5 stars out of 5
by Mark Burry - Posted on 15 October 2024
Doctor was very informative and appointment felt unrushed . The next stages of investigation into my illness have taken place and further appointments /scans arranged all within 3 working days . Thank you .
Visited October 2024
Review titled Beversbrook Medical Centre
Replied on 28 October 2024
Dear Mark, Thank you for your review! We are pleased to hear that your appointment was informative and that the next steps in your care were arranged quickly. We really appreciate the feedback. Kind Regards, Julie Taylor - Operations Manager
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Review titled Very good Drs
Rated 5 stars out of 5
by Julie lacey - Posted on 05 October 2024
Very efficient today with the flu and Covid injections walked straight in no queing and managed to park ok
Visited October 2024
Review titled Beversbrook Medical Centre
Replied on 14 October 2024
Dear Julie, Thank you for your feedback! We are pleased to hear that your experience with the flu and COVID injections was efficient and hassle-free. It is good to know you had no issues with parking as well. Kind Regards, Julie Taylor - Operations Manager