Beversbrook Medical Centre
Harrier Close, Calne, Wiltshire, SN11 9UTContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Quick and easy - great practise
Rated 5 stars out of 5
by James Vere Nicoll - Posted on 19 November 2024
Very easy to book through the app. Everything was amazingly quick. All backed up by great communication. I knew when my appointment was, who I was seeing and was sent timely reminders. This really was great service. Thank you very much.
Visited November 2024
Review titled Beversbrook Medical Centre
Replied on 19 November 2024
Dear James, Thank you for your positive review! We are pleased to hear that the app made booking easy and that you found our communication helpful. It is good to know the reminders and service met your expectations. We appreciate your kind words! Best Regards, Julie Taylor - Operations Manager
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Review titled Speedy & Efficient Service
Rated 4 stars out of 5
by Anonymous - Posted on 02 November 2024
I used Patches to report some ongoing issues with my child. Was seen same day. Issues not resolved but feel reassured that my child has had eyes on them from a professional.
Visited November 2024
Review titled Beversbrook Medical Centre
Replied on 05 November 2024
Dear Patient, Thank you for your feedback! We are pleased to hear that you were able to see a professional the same day. It is important to us that you feel reassured about your child's care. Kind Regards, Julie Taylor - Operations Manager
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Review titled All very helpful
Rated 5 stars out of 5
by Anonymous - Posted on 19 November 2024
My appointment was easy to get and went very well. I was listened to and l had a discussion with my doctor
Visited November 2024
Review titled Beversbrook Medical Centre
Replied on 19 November 2024
Dear Patient, Thank you for your positive feedback! We are pleased to hear that your appointment was easy to arrange and that you felt listened to and supported during your discussion with the doctor. Your review is greatly appreciated. Kind Regards, Julie Taylor - Operations Manager
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Review titled Efficient
Rated 4 stars out of 5
by Anonymous - Posted on 17 November 2024
Booking the appointment was straightforward and I didn't have to wait long. The nurse was helpful and considerate
Visited November 2024
Review titled Beversbrook Medical Centre
Replied on 18 November 2024
Dear Patient, Thank you for your feedback! We are pleased to hear the booking process was easy and that you had a positive experience with our nurse. Your kind words are much appreciated. Best Regards, Julie Taylor - Operations Manager
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Review titled Caring doctor
Rated 5 stars out of 5
by Anonymous - Posted on 06 November 2024
Very high standard for everything. The premises, the booking in system, the quiet environment was only the start. The doctor was atentative, reassuring, and understanding. He made efforts to make me feel relaxed and valued. I have nothing but praise for the medical people I have been lucky to deal with.
Visited November 2024
Review titled Beversbrook Medical Centre
Replied on 18 November 2024
Dear Patient, Thank you for your wonderful feedback. We are pleased to hear you had such a positive experience with both our facilities and our team. It is good to know the doctor helped you feel valued and at ease. Your kind words mean a lot to us! Best Regards, Julie Taylor - Operations Manager
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Review titled Efficient service
Rated 4 stars out of 5
by Anonymous - Posted on 16 November 2024
30 minutes waiting but excellent advice and help. Impressed. Prescriptions issued and will advise after a month if they have worked.
Visited November 2024
Review titled Beversbrook Medical Centre
Replied on 19 November 2024
Dear Patient, Thank you for your feedback! We are pleased to hear you were impressed with the advice and support you received. We appreciate your patience during the wait and hope the prescriptions work well for you. Kind Regards, Julie Taylor - Operations Manager
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Review titled Warm ,friendly and efficient staff
Rated 5 stars out of 5
by Anonymous - Posted on 14 November 2024
Appointment was on time. Clean and warm place. Staff was friendly and kind. Self check in is easy to use. Nurse was extremely patient and made me feel at ease.
Visited November 2024
Review titled Beversbrook Medical Centre
Replied on 18 November 2024
Dear Patient, Thank you for your lovely feedback. We are pleased to hear your appointment ran smoothly and that you felt comfortable and well cared for. Your kind words about our team and facilities are much appreciated! Kind Regards, Julie Taylor - Operations Manager
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Review titled Friendly and thorough
Rated 5 stars out of 5
by Keith Fairbairn - Posted on 14 November 2024
As the title states, the staff and particularly the nurse I saw was very thorough and knowledgeable and showed great care.
Visited November 2024
Review titled Beversbrook Medical Centre
Replied on 18 November 2024
Dear Keith, Thank you for your kind review! We are pleased to hear that you had a positive experience with our staff and that the nurse provided thorough, knowledgeable, and caring support. We truly appreciate your feedback! Kind Regards, Julie Taylor - Operations Manager
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Review titled Practice ok
Rated 4 stars out of 5
by Anonymous - Posted on 12 November 2024
We were kept waiting 40 mins past our appointment time, but when we saw the Doctor she was very friendly and approachable. She listened carefully, and understood the problem and confirmed what she intended to do. We felt we had been listened to and thag finally we would be referred to the correct departments for the necessary treatments.
Visited November 2024
Review titled Beversbrook Medical Centre
Replied on 18 November 2024
Dear Patient, Thank you for your feedback, and we apologise for the wait you had. We are pleased to hear that once you were seen, the doctor provided a positive and attentive experience, ensuring you felt heard and supported. We appreciate your patience and are happy we could help guide you to the right treatment. Kind Regards, Julie Taylor - Operations Manager
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Review titled Good Doctors
Rated 5 stars out of 5
by Valerie Callaway - Posted on 21 November 2024
Seen by very friendly and thorough doctor. 1st visit ,felt better about my problems . Hopefully things will be resolved soon.
Visited November 2024
Beversbrook Medical Centre has not yet replied.