Beversbrook Medical Centre
Harrier Close, Calne, Wiltshire, SN11 9UTContact details and opening times
Patient ratings and reviews
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Help others by sharing your thoughts and experiences about Beversbrook Medical Centre.
Reviews
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Review titled Prompt service
Rated 4 stars out of 5
by Ben - Posted on 09 May 2024
Was given a next day appointment after sending a message. The doctor listened and worked in partnership with me to create a treatment plan
Visited May 2024
Review titled Beversbrook Medical Centre
Replied on 09 May 2024
Dear Ben, Thank you for your review ! We are pleased to hear that you found our service responsive and collaborative. Our goal is always to work closely with our patients. We really appreciate your feedback. Kind Regards, Julie Taylor - Operations Manager
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Review titled Caring service
Rated 4 stars out of 5
by Anonymous - Posted on 15 May 2024
I found the doctor to be very caring offering good advice and clear plan for future diagnosis of my complaint
Visited May 2024
Review titled Beversbrook Medical Centre
Replied on 17 May 2024
Dear Patient, Thank you for your kind review! We are pleased to hear that you found the doctor caring and that you received good advice and a clear plan for your diagnosis. Patient health and satisfaction are a priority. Kind Regards, Julie Taylor - Operations Manager
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Review titled Service
Rated 4 stars out of 5
by Hebert - Posted on 11 May 2024
I had a pleasant interaction with the doctor. They provided me with valuable advice and explanations regarding my test results.
Visited May 2024
Review titled Beversbrook Medical Centre
Replied on 15 May 2024
Dear Hebert, Thank you for your feedback. We are pleased to hear that your interaction with the doctor was pleasant and that you received valuable advice and clear explanations regarding your test results. Your health and understanding are important to us, and we appreciate your kind words. Best Regards, Julie Taylor - Operations Manager
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Review titled Friendly service
Rated 5 stars out of 5
by Anonymous - Posted on 22 May 2024
Lovely, quick service. Didn't feel rushed at all, lovely calming atmosphere. The doctor discussed things in detail and was really supportive.
Visited May 2024
Review titled Beversbrook Medical Centre
Replied on 24 May 2024
Dear Patient, Thank you for your kind review! We are pleased to hear that you had a positive experience and felt supported during your visit. Kind Regards, Julie Taylor - Operations Manager
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Review titled Great experience
Rated 5 stars out of 5
by Louise farrant - Posted on 09 May 2024
Quick appointment and excellent service. There was a slight wait for my appointment, but there was calming music playing and this was a nice touch.
Visited May 2024
Review titled Beversbrook Medical Centre
Replied on 10 May 2024
Dear Louise, Thank you for your review! We are pleased you appreciated our efforts to make your wait as pleasant as possible. Patient satisfaction is a priority. We are really grateful for the feedback. Kind Regards, Julie Taylor - Operations Manager
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Review titled An improving practice
Rated 3 stars out of 5
by A. Hyde - Posted on 03 May 2024
After several phone calls I was pleasantly surprised to be offered a same day face to face appointment with a GP for a worrying problem. The treatment I received was excellent and efficient. I do hope the practice continues to offer more face to face appointments. The people I spoke to at reception were friendly and helpful but I think it is important to be able to speak to someone able to make medical judgements as to urgency of need as I was eventually able to do after my third call. On this occasion I was extremely satisfied with my treatment and feel more confident about the future with this practice.
Visited May 2024
Review titled Beversbrook Medical Centre
Replied on 09 May 2024
Dear A Hyde, Thank you for sharing your experience with us! We are pleased to hear that you were able to receive prompt and excellent care during your face-to-face appointment with our GP. We will continue to strive for an efficient and patient-centered service and appreciate your confidence in our practice. Kind Regards, Julie Taylor - Operations Manager
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Review titled Attentive service
Rated 5 stars out of 5
by Pauline - Posted on 22 May 2024
The GP we saw had ample time to listen to our concerns, had all necessary medical records to hand and considerable knowledge of how to proceed with the investigations
Visited May 2024
Review titled Beversbrook Medical Centre
Replied on 24 May 2024
Dear Pauline, Thank you for your review. We are pleased to hear that you had a positive experience with our GP! Patient satisfaction and well-being are a priority. Kind Regards, Julie Taylor - Operations Manager
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Review titled Good visit
Rated 4 stars out of 5
by Anonymous - Posted on 15 May 2024
Considering more and more houses are being built in the area and no expansion of facilities. Got an appointment within a couple of days and the nurse made me feel welcome and listened to my problem.
Visited May 2024
Review titled Beversbrook Medical Centre
Replied on 17 May 2024
Dear Patient, Thank you for your review! We are pleased to hear you got an appointment quickly and felt welcomed by our nurse. We really appreciate the feedback. Kind Regards, Julie Taylor - Operations Manager
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Review titled Very Caring
Rated 5 stars out of 5
by Cathy - Posted on 29 May 2024
GP was very thorough and understanding of my pain and stress , and course of treatment has began. Hopefully I'm on the road to recovery and also very friendly and listened.
Visited May 2024
Review titled Beversbrook Medical Centre
Replied on 30 May 2024
Dear Cathy, Thank you for your review. We are pleased to hear that you found the consultation thorough and that you felt understood regarding your pain and stress. We really appreciate the feedback. Kind Regards, Julie Taylor - Operations Manager
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Review titled Great practice
Rated 5 stars out of 5
by Anonymous - Posted on 10 May 2024
They are lovely and friendly and really try to help, this issue is ongoing but are working with me and this trip was no different really wants to help me get this sorted.
Visited May 2024
Review titled Beversbrook Medical Centre
Replied on 15 May 2024
Dear Patient, Thank you for your kind review. We are pleased to hear that our team is providing the support and friendliness you need. We are committed to working with all our patients and appreciate your trust in us. Kind Regards, Julie Taylor - Operations Manager