Beversbrook Medical Centre
Harrier Close, Calne, Wiltshire, SN11 9UTContact details and opening times
Patient ratings and reviews
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Help others by sharing your thoughts and experiences about Beversbrook Medical Centre.
Reviews
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Review titled Friendly and caring
Rated 4 stars out of 5
by Anonymous - Posted on 23 May 2024
Came in for annual meds review. Appointment was on time and clinician was friendly, kind and efficient
Visited May 2024
Review titled Beversbrook Medical Centre
Replied on 24 May 2024
Dear Patient, Thank you for your review! We are pleased to hear that your appointment was timely and that you found the clinician friendly, kind, and efficient. We really appreciate your feedback. Kind Regards, Julie Taylor - Operations Manager
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Review titled Amazing
Rated 5 stars out of 5
by grace - Posted on 15 May 2024
I have been really poorly over the past week or so, and managed to book a doctors appointment as I began to grow concerned. The doctor I was seen by, was extremely kind and dug out the problem very easily. I was immediately prescribed with an anti- biotic which over time made me feel completely better. The doctors are very helpful and thoughtful and I would 100% recommend.
Visited May 2024
Review titled Beversbrook Medical Centre
Replied on 17 May 2024
Dear Grace, Thank you for sharing your experience! We are pleased to hear that our doctor was able to quickly identify the issue and that the prescribed treatment helped you feel better. Your feedback and recommendation means a lot to us. Kind Regards, Julie Taylor - Operations Manager
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Review titled Helpful and reassuring
Rated 4 stars out of 5
by Anonymous - Posted on 10 May 2024
I have always had a good experience with this doctor, who has an excellent reassuring manner and gives helpful advice. I was seen on time and the waiting room was clean and pleasant.
Visited May 2024
Review titled Beversbrook Medical Centre
Replied on 15 May 2024
Dear Patient, Thank you for your kind review. We are pleased to hear that you have had consistently positive experiences with our doctor and found the advice helpful. We really appreciate the feedback. Kind Regards, Julie Taylor - Operations Manager
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Review titled Friendly, helpful and empathetic doctor
Rated 5 stars out of 5
by Anonymous - Posted on 16 May 2024
After a phone consultation and treatment which didn't appear to solve the problem an in person appointment was created. The doctor was thorough and kind and helpful..
Visited May 2024
Review titled Beversbrook Medical Centre
Replied on 17 May 2024
Dear Patient, Thank you for your kind review! We are pleased to hear that your in-person appointment was thorough and that the doctor was kind and helpful. We really appreciate the feedback. Kind Regards, Julie Taylor - Operations Manager
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Review titled Room for improvement
Rated 4 stars out of 5
by Anonymous - Posted on 19 May 2024
Appt with Nurse and got locum doctor. Which was a waste of both our time as still have to have a phone appt with another nurse to discuss matter further.
Visited May 2024
Review titled Beversbrook Medical Centre
Replied on 24 May 2024
Dear Patient, Thank you for your review and we apologise for the inconvenience you experienced during your recent appointment. Your feedback is valuable to us - If there is anything further we can assist you with, please do contact us. Kind Regards, Julie Taylor - Operations Manager
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Review titled Incredible service
Rated 5 stars out of 5
by Anonymous - Posted on 22 May 2024
Excellent service from contacting through the 'Patch's' app to a face to face appointment and follow up. Really impressed.
Visited May 2024
Review titled Beversbrook Medical Centre
Replied on 24 May 2024
Dear Patient, Thank you for your kind review! We are pleased to hear that you had an excellent experience from using the PATCHS app to your follow-up. Your feedback is greatly appreciated. Kind Regards, Julie Taylor - Operations Manager
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Review titled Great experience
Rated 5 stars out of 5
by Carol Hirons - Posted on 01 June 2024
Fiona is a very good listener. I would definitely recommend her. I described my current symptoms to her and she was very attentive (looked at me, not the computer screen) and gave me reassurance that my symptoms would settle down. Fiona assured me that if I was still worried in a few weeks time, she would be happy to see me again. Thank you very much Fiona.
Visited May 2024
Review titled Beversbrook Medical Centre
Replied on 11 June 2024
Dear Carol, Thank you for your kind review and words about Fiona! We are pleased to hear about your positive experience and how attentive she was during your appointment. We will make sure to pass on your feedback to her. Kind Regards, Julie Taylor - Operations Manager
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Review titled Very helpful and polite
Rated 5 stars out of 5
by Tracy - Posted on 09 May 2024
Dr. listened to my concers, explained everything that was going to be done, advised medication, if I still have conserns aftet the course of treatment then please go back for another check up & further investigations will be done. Overall I came away very happy with my appointment 🙂
Visited May 2024
Review titled Beversbrook Medical Centre
Replied on 10 May 2024
Dear Tracy, Thank you for sharing your experience with us! We are pleased to hear that you felt listened to and well-informed during your appointment. Patient satisfaction and well-being are a priority. We really appreciate the feedback. Kind Regards, Julie Taylor - Operations Manager
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Review titled Good practice
Rated 5 stars out of 5
by Sarah hill - Posted on 22 May 2024
I recently submitted a pals request on beaverbrook system, easy to use, very prompt response from the practice..Dr appt within 2 days, friendly helpful Dr, informative and understanding. Followed up by prompt service from administration. Excellent service . Pleased with my whole experience.
Visited May 2024
Review titled Beversbrook Medical Centre
Replied on 24 May 2024
Dear Sarah, Thank you for your kind review! We are pleased to hear about your positive experience with our practice. Providing prompt and informative care is a priority, and we are glad we could meet your expectations. Kind Regards, Julie Taylor - Operations Manager
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Review titled Doctor was very thorough
Rated 5 stars out of 5
by Michelle Wright - Posted on 06 August 2024
Attention to detail and very nice, answered any questions in full detail. It was good to have a face to face with the GP as we were able to talk through in detail
Visited May 2024
Review titled Beversbrook Medical Centre
Replied on 29 August 2024
Dear Michelle, Thank you for your kind review! We are pleased to hear that you appreciated the detailed attention and the face-to-face interaction with your GP and good to know that it helped you get all your questions answered. We really appreciate the feedback. Kind Regards, Julie Taylor - Operations Manager