Beversbrook Medical Centre
Harrier Close, Calne, Wiltshire, SN11 9UTContact details and opening times
Patient ratings and reviews
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Reviews
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Review titled Excelkent appointment
Rated 5 stars out of 5
by Andrew - Posted on 11 May 2024
Two recently qualified doctors, polite, engaging and personable. Listened, diagnosed and recommended treatment.
Visited April 2024
Review titled Beversbrook Medical Centre
Replied on 15 May 2024
Dear Andrew, Thank you for your positive feedback. We are pleased to hear that our recently qualified doctors were polite, engaging, and provided attentive care. It is good to know that you felt listened to and received a clear diagnosis and treatment recommendation. Kind Regards, Julie Taylor - Operations Manager
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Review titled Pleased with outcome
Rated 4 stars out of 5
by Mrs ONeill - Posted on 17 April 2024
Although we did have to wait a short while, once seen by doctor very helpful and really listened to my son
Visited April 2024
Review titled Beversbrook Medical Centre
Replied on 18 April 2024
Dear Mrs O Neill, Thank you for your review! We appreciate your patience and understanding during your visit. It is good to hear that our doctor provided attentive care to your son. Your feedback helps us continually improve our services. Kind Regards, Julie Taylor - Operations Manager
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Review titled Brilliant gp
Rated 5 stars out of 5
by Mrs shiona mcgill - Posted on 27 April 2024
Gp was brilliant yesterday. Very very thorough and ruled our certain conditions I am very happy with his professionalism and would 100% see him again
Visited April 2024
Review titled Beversbrook Medical Centre
Replied on 02 May 2024
Dear Shiona, Thank you for your positive review! We are pleased to hear that you had a thorough and professional experience with our GP. Your satisfaction and confidence in our services mean a lot to us. Kind Regards, Julie Taylor - Operations Manager
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Review titled Great practice
Rated 5 stars out of 5
by Mrs H - Posted on 26 April 2024
Since joining Patford House Partnership I have not had any negatives. My care has exceeded my expectations, I am seen promptly and treated with respect and care.
Visited April 2024
Review titled Beversbrook Medical Centre
Replied on 02 May 2024
Dear Mrs H, Thank you for your feedback! We are pleased to hear that your experience with Patford House Partnership has been positive and that we have met your expectations. Providing prompt and respectful care is a priority. Kind Regards, Julie Taylor - Operations Manager
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Review titled Happy patient
Rated 5 stars out of 5
by Anonymous - Posted on 05 July 2024
Doctor very nice and patient. He was caring and empathetic. He took time and was interested in what I wanted to say. The wait to be seen wasn’t long. I found the experience good and I was satisfied with the results of my visit.
Visited April 2024
Review titled Beversbrook Medical Centre
Replied on 05 July 2024
Dear Patient, Thank you for your lovely review! We are pleased to hear that you had a positive experience with our doctor and that your visit was both caring and efficient. Your satisfaction is very important to us. Kind Regards, Julie Taylor - Operations Manager
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Review titled Wrong Dr for Appointment
Rated 3 stars out of 5
by Anonymous - Posted on 16 April 2024
After waiting a month for an appointment I arrived to find that the Dr my appointment was booked was unable to give me the required treatment. Despite the surgery being aware of the reason for the appointment. In fairness the surgery have found me another appointment within 72 hours to prevent me having to wait further weeks.
Visited April 2024
Review titled Beversbrook Medical Centre
Replied on 18 April 2024
Dear Patient, We are sorry to hear about the inconvenience you experienced with your initial appointment, and we apologise for any frustration it may have caused. We are pleased that we could promptly reschedule you to ensure you receive the necessary treatment without further delay. Your well-being is important to us, and we appreciate your understanding. Kind Regards, Julie Taylor - Operations Manager
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Review titled Review
Rated 4 stars out of 5
by Kathie - Posted on 05 April 2024
Young doctor. Easy to talk to and clear information. On time too. It is fair to say I enjoyed my visit to see the doctor today. Thank you
Visited April 2024
Review titled Beversbrook Medical Centre
Replied on 05 April 2024
Dear Kathie, Thank you for your review! We are pleased to hear that you had a positive experience during your visit with us. Providing clear information and a comfortable environment is important to us and we appreciate the feedback. Kind regards, Julie Taylor - Operations Manager
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Review titled Friendly helpful staff and GP
Rated 4 stars out of 5
by Alison Plumb - Posted on 23 April 2024
Although it took nearly 3 weeks to get an appointment through the system, staff were very helpful and GP gave plenty of time for my appointment questions.
Visited April 2024
Review titled Beversbrook Medical Centre
Replied on 02 May 2024
Dear Alison, Thank you for your feedback! We apologise for the delay in scheduling your appointment, but we are glad to hear that our staff were helpful and that the GP provided ample time for your questions during your appointment. Kind Regards, Julie Taylor - Operations Manager
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Review titled Excellent GP surgery
Rated 5 stars out of 5
by Deb Welling - Posted on 20 April 2024
Great service provided and I was not rushed during consultation. I felt listened to, offered a chaperone and was referred straight away to see to another clinic. I could not have asked for anything more
Visited April 2024
Review titled Beversbrook Medical Centre
Replied on 30 April 2024
Dear Deb, Thank you for your kind review! We are pleased to hear that you had a positive experience with us. Providing attentive care and ensuring our patients feel heard is a top priority for us. Kind Regards, Julie Taylor - Operations Manager
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Review titled Positive experience
Rated 5 stars out of 5
by Pamela Hares - Posted on 05 April 2024
Appointment was on time and the doctor was efficient, empathetic and competent. I left confident that I would get the necessary treatment.
Visited April 2024
Review titled Beversbrook Medical Centre
Replied on 15 April 2024
Dear Pamela, Thank you for your feedback! We are pleased to hear your appointment went smoothly and you felt confident in our care. Kind Regards, Julie Taylor - Operations Manager