Beversbrook Medical Centre
Harrier Close, Calne, Wiltshire, SN11 9UTContact details and opening times
Patient ratings and reviews
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Help others by sharing your thoughts and experiences about Beversbrook Medical Centre.
Reviews
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Review titled Kind and helpful
Rated 5 stars out of 5
by Sue Robertson - Posted on 08 November 2023
The staff at Beversbrook Medical Centre are helpful and courteous. The GP I saw was kind and listened. She gave me advice on the way forward and said to go back if I needed to.
Visited November 2023
Review titled Beversbrook Medical Centre
Replied on 26 February 2024
Dear Sue, Thank you for your review and kind words! We are pleased to hear that you had a positive experience with our staff and GP at Beversbrook Medical Centre, and that you felt listened to and received helpful advice. Kind Regards, Julie Taylor - Operations Manager
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Review titled A good practice
Rated 5 stars out of 5
by Peter Dubery - Posted on 03 November 2023
I was seen by the Doctor on time of my appointment. He was very pleasant and thorough. I would have no hesitation in using the surgery again, as the doctor has made me a referral.
Visited November 2023
Review titled Beversbrook Medical Centre
Replied on 26 February 2024
Dear Peter, Thank you for sharing your positive experience! We are pleased to hear that you were seen promptly and that the doctor provided thorough care. We appreciate your confidence in our services. Kind Regards, Julie Taylor - Operations Manager
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Review titled Good care
Rated 4 stars out of 5
by Anonymous - Posted on 28 November 2023
Attended the surgery to see the nurse and while there found a completely unrelated issue which I am now taking medication for. Was very pleased with the level of care I received with my original issue and more pleased than my second and unknown to me health issue, which has the potential to be a bigger issue was found!
Visited November 2023
Review titled Beversbrook Medical Centre
Replied on 26 February 2024
Dear Patient, Thank you for your feedback and sharing your experience with us! We are pleased we could address your original concern and also identify the unrelated issue during your visit. Kind Regards, Julie Taylor - Operations Manager
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Review titled Good doctor
Rated 5 stars out of 5
by Anonymous - Posted on 18 November 2023
Listened to my problems and tried other options for my issue and referred me to dermatologist too. I am very pleased with the outcome of my visit
Visited November 2023
Review titled Beversbrook Medical Centre
Replied on 11 December 2023
Dear Patient, Thank you for your feedback! It is good to hear that our collaborative effort in exploring different solutions and referring you to a dermatologist has led to such a positive outcome for you. Kind Regards, Julie Taylor - Operations Manager
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Review titled Thank you!
Rated 4 stars out of 5
by Genka Madylus - Posted on 17 November 2023
The practitioner gave me time……..showed compassion towards my personal loss, was knowledgeable of my back condition, she permitted medication to be added to my repeat prescriptions and gave me invaluable information. A valued, pleasant, uplifting appointment. A big Thank you!
Visited November 2023
Review titled Beversbrook Medical Centre
Replied on 11 December 2023
Dear Genka, Thank you so much for sharing your experience with us! We are very grateful for your kind words. Providing compassionate care and support during difficult times is important to us and we are glad we could assist you with your back condition and offer valuable information. Your appreciation means a lot to us. Kind Regards, Julie Taylor - Operations Manager
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Review titled Friendly service
Rated 4 stars out of 5
by Sue Cornish - Posted on 15 November 2023
I find Beversbrook Practice helpful and friendly, which is what you need when you are not feeling well and need help.
Visited November 2023
Review titled Beversbrook Medical Centre
Replied on 11 December 2023
Dear Sue, Thank you for your review. We are very happy to hear about your positive experience at Beversbrook Practice! Our team strives to provide a helpful and friendly environment for all our patients, especially during times when you need support the most. Thank you for sharing your feedback. Kind Regards, Julie Taylor - Operations Manager
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Review titled Good once one can get an appointment
Rated 4 stars out of 5
by Barry - Posted on 01 December 2023
Good experience once you can get to see a doctor. The time taken from approach to appointment is far too long
Visited November 2023
Review titled Beversbrook Medical Centre
Replied on 26 February 2024
Dear Barry, Thank you for your review and sharing your experience with us. We apologise for any inconvenience caused by the wait time. Your feedback helps us improve our services, and we are always working to streamline our appointment process to ensure a more timely experience for all our patients. Kind Regards, Julie Taylor - Operations Manager
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Review titled Great practice
Rated 5 stars out of 5
by Natalie - Posted on 30 November 2023
Great practice with many options to contact them for prescriptions appointments and advice .. think the portal is a great communication channel
Visited November 2023
Review titled Beversbrook Medical Centre
Replied on 26 February 2024
Dear Natalie, Thank you for your review and positive feedback! We were happy to hear that you find our practice accessible and appreciate the convenience of our various communication options, including the portal. Providing easy access to prescriptions, appointments, and advice is important to us, and we are glad to hear it's working well for you. Kind Regards, Julie Taylor - Operations Manager
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Review titled Appointment
Rated 4 stars out of 5
by Scott Aldersley - Posted on 28 November 2023
Took time to explain in depth and let me lead if I wanted to. Nice to know the NHS still has time to listen.
Visited November 2023
Review titled Beversbrook Medical Centre
Replied on 26 February 2024
Dear Scott, Thank you for your review and kind words! We are committed to providing personalised care and ensuring that you feel heard and supported during your visit. Your feedback is greatly appreciated. Kind Regards, Julie Taylor - Operations Manager
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Review titled Medical review
Rated 5 stars out of 5
by Anonymous - Posted on 29 November 2023
Dealt with in a professional manner, pleasant staff on arrival, appointment time kept within reason .
Visited November 2023
Review titled Beversbrook Medical Centre
Replied on 26 February 2024
Dear Patient, Thank you for taking the time to share your positive experience with us! Providing professional and pleasant care is our priority, and we are pleased to hear that your appointment went smoothly and was kept within a reasonable time frame. Kind Regards, Julie Taylor - Operations Manager