Beversbrook Medical Centre
Harrier Close, Calne, Wiltshire, SN11 9UTContact details and opening times
Patient ratings and reviews
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Help others by sharing your thoughts and experiences about Beversbrook Medical Centre.
Reviews
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Review titled Quick response to request for appointment
Rated 5 stars out of 5
by Anonymous - Posted on 11 October 2023
Clear summary of issues and recommendations, required treatment, and plans for follow-up if necessary, with plenty of time for discussion and questions
Visited October 2023
Review titled Beversbrook Medical Centre
Replied on 24 October 2023
Dear Patient, Thank you for your kind review! We are very happy to hear you found our services helpful. We appreciate your feedback and look forward to assisting you further. Best Wishes, Julie Taylor - Operations Manager
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Review titled Excellent Experience
Rated 5 stars out of 5
by Anonymous - Posted on 25 October 2023
Easy to book in at practice, clean waiting area, the doctor was informative about what my symptoms and overall an excellent experience.
Visited October 2023
Review titled Beversbrook Medical Centre
Replied on 11 December 2023
Dear Patient, Thank you for your kind review! We strive to make appointments easy and provide a comfortable, clean environment. Our team aims to be informative and supportive, ensuring you feel well taken care of. Thank you for sharing your feedback! Kind Regards, Julie Taylor - Operations Manager
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Review titled Very considerate
Rated 5 stars out of 5
by Kevin Redmond - Posted on 31 October 2023
I was seen bang on my appointment time. From the outset the Doctor was brilliant, he listened to what I had to say about my condition and was very supportive and helpful. I left him feeling much better in myself.
Visited October 2023
Review titled Beversbrook Medical Centre
Replied on 11 December 2023
Dear Kevin, Thank you for your review and we are happy to hear about your positive experience with us! Timeliness and attentive care are top priorities, and we are glad you felt heard and supported by our doctor. Thank you for sharing your feedback! Kind Regards, Julie Taylor - Operations Manager
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Review titled Friendly practice
Rated 5 stars out of 5
by Anonymous - Posted on 26 October 2023
When I brought my daughter in for an appointment we were greeted by a very friendly receptionist. We only had a short wait before our appointment. The nurse that then saw us was exceptionally kind and understanding.
Visited October 2023
Review titled Beversbrook Medical Centre
Replied on 11 December 2023
Dear Patient, Thank you for your review! We are happy to hear about your positive experience! Thank you for sharing your kind words about our receptionist and nurse. We strive to create a welcoming and efficient environment for our patients, and we are pleased your visit reflected that. Kind Regards, Julie Taylor - Operations Manager
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Review titled Triage nurse
Rated 4 stars out of 5
by Elaine Lean - Posted on 20 October 2023
I had an appointment on the 18 th October with a triage nurse. She was extremely thorough and I felt that she really cared about my ailments. She put me at ease and reassured me.
Visited October 2023
Review titled Beversbrook Medical Centre
Replied on 24 October 2023
Dear Elaine, Thank you for taking the time to share your positive experience with us! We are delighted to hear that our triage nurse provided thorough and caring support during your appointment. Best wishes, Julie Taylor - Operations Manager
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Review titled The service you need
Rated 5 stars out of 5
by Kevan Wind - Posted on 19 October 2023
I have had some health issues recently which mean I have has to use the local GP services. So long as you utilise their communication systems ( call back or patches app) the response is fast and helpful. Both in my telephone conversations and face to face consultations with the three doctors I have spoken to their attitude has been knowledgeable empathic and supportive. They have ruled out the dire scenarios I was envisaging with appropriate tests and referred me for specialist care. They have even anticipated some of the tests the specialist will need and have ordered those to speed up my journey through the NHS miasma created by this government. I am very grateful to them.
Visited October 2023
Review titled Beversbrook Medical Centre
Replied on 24 October 2023
Dear Kevan, Thank you for your review and sharing your experience with us. We are very pleased to hear that you found our services helpful and our team supportive. Best wishes, Julie Taylor - Operations Manager
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Review titled Well organised, professional
Rated 5 stars out of 5
by Colin - Posted on 08 October 2023
Flu jab clinics was precisely organised and efficient. The doors opened on time, the queue was handled efficiently, polite greetings were offered and the jab was quick and completely pain-free.
Visited October 2023
Review titled Beversbrook Medical Centre
Replied on 24 October 2023
Dear Colin - Thank you for your review and positive feedback, it is very much appreciated. Kind regards, Julie Taylor - Operations Manager
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Review titled Friendly staff, welcoming,
Rated 3 stars out of 5
by Anonymous - Posted on 10 October 2023
Longish wait for GP appointment but with a bit of pre-prep managed to address main concerns. I do feel that patients & staff feel time pressures keenly.
Visited October 2023
Review titled Beversbrook Medical Centre
Replied on 24 October 2023
Dear Patient, Thank you for sharing your experience with us. We appreciate your feedback regarding the wait time for your GP appointment and the challenges faced by both patients and staff due to time pressures. Your input is valuable to us, and we are constantly working to enhance our services. Kind regards, Julie Taylor - Operations Manager
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Review titled Good practice
Rated 5 stars out of 5
by Elizabeth Hitchens - Posted on 09 October 2023
Caring atmosphere. Not too long to wait for: Flu and Covid booster jabs. Acceptable and efficient service. Many thanks.
Visited October 2023
Review titled Beversbrook Medical Centre
Replied on 24 October 2023
Dear Elizabeth, Thank you for your review and kind words! We are pleased to hear you had a positive experience with our service. Your feedback is invaluable. Kind Regards, Julie Taylor - Operations Manager
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Review titled Fantastic
Rated 5 stars out of 5
by Anonymous - Posted on 12 October 2023
I took my son to get his Covid booster on Saturday. We received a warm welcome and it was so well organised and efficient. We are so grateful that this wonderful service was provided at a weekend. So thankful to everyone who made this happen.
Visited October 2023
Review titled Beversbrook Medical Centre
Replied on 24 October 2023
Dear Patient, Thank you for your review and positive feedback! We are very happy to hear that your experience getting your son's Covid booster was positive. Your gratitude means a lot to us. Kind Regards, Julie Taylor, Operations Manager